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PROJECT MANAGERS: USING
    A HIRING MODEL

   presented by
   Lou Russell,
   Russell Martin & Associates
   (317) 475-9311
   info@russellmartin.com
   nolecture.russell@gmail.com
   www.russellmartin.com




                                 Slide 1
Agenda

    •   Who would you hire?
    •   Who would you fire?
    •   The legs of the stool
    •   Defining the job
    •   Interviewing candidates
    •   Success rates




                                   © Developed by
2                                  Russell Martin & Associates
                                   www.russellmartin.com
Who would you hire as a Project Manager?

          Checks off      Motivated by Understands    Personally
          tasks quickly   making more others          accountable
                          money
          Great at        Loves to     Practical      Customer
          engaging        learn new    Thinker        focused
          project         things
          meetings
          “Team       Great at        Self Directed   Good
          Mom”, keeps politics, loves                 decision
          everyone    power                           maker
          united
          Eye for detail Lives by rules Out-of-the    Goal
          work and       and structure Box Thinker    Oriented
          quality


                                                                    © Developed by
3                                                                   Russell Martin & Associates
                                                                    www.russellmartin.com
Who would you fire?
       Checks off      Motivated by Understands    Personally
       tasks quickly   making more others          accountable
                       money
       Great at        Loves to     Practical      Customer
       engaging        learn new    Thinker        focused
       project         things
       meetings
       “Team       Great at        Self Directed   Good
       Mom”, keeps politics, loves                 decision
       everyone    power                           maker
       united
       Eye for detail Lives by rules Out-of-the    Goal
       work and       and structure Box Thinker    Oriented
       quality


                                                                 © Developed by
4                                                                Russell Martin & Associates
                                                                 www.russellmartin.com
Can they do it?




    Will they do
         it?




                                     © Developed by
5                                    Russell Martin & Associates
                                     www.russellmartin.com
Blind Spots

Unqualified                                 ACUMEN
applicants

• Applicants applying       COMPETENCE
for multiple jobs
• Desperate job
seekers – applying
for anything                         DISC
• 1/3 of all applicants
today apply for more      WPM
than 50 jobs




                                                     © Developed by
6                                                    Russell Martin & Associates
                                                     www.russellmartin.com
The Goal
                               • Quicker, less costly
                                 (rework)
      Know the                 • Ability to compare
        Job                      Behaviors,
                                 Motivators, Skills

                     Right       and Acumen
                                 requirements
                                 against
                    Person,      benchmarked jobs.
                               • EEOC and OFCCP
                   Right Job     compliance
      Match the                • Ability to screen
      Candidates                 applicants
      to the Job               • Comparison of top &
                                 bottom people
                                 against benchmark.

                                            © Developed by
7                                           Russell Martin & Associates
                                            www.russellmartin.com
The legs of the stool: Job Related Behaviors
     • Job Related Behaviors
     • Job Related Motivators
     • Job Related Competencies
                  / Skills
     • Job Related Acumen




                                                   © Developed by
8                                                  Russell Martin & Associates
                                                   www.russellmartin.com
Defining the job

     • Gather experts on the job (have
       had the job or work directly with
       the job) BEWARE OF
       CUSTOMERS!!!
     • Facilitate a discussion of the      KEY ACCOUNTABILITY is not
       job, and boil it down to:           a COMPETENCY:
             3 – 5 Key Accountabilities    What are the things
             ranked and with time          (outcomes) this person must
                                           do in this job for the business
             spent (80%)
                                           to be successful?
     • Take the assessment with the
       JOB in mind
     • Look at the summary report
       and tweak inconsistencies if
       needed. Test with high
       performers.
                                                                   © Developed by
9                                                                  Russell Martin & Associates
                                                                   www.russellmartin.com
Defining the job: Results for PM

                   DISC




                                    © Developed by
10                                  Russell Martin & Associates
                                    www.russellmartin.com
Defining the job: Results for PM
      Workplace Motivators (Culture)




                                    © Developed by
11                                  Russell Martin & Associates
                                    www.russellmartin.com
Defining the job: Results for PM
        Workplace Motivators (Job)




                                    © Developed by
12                                  Russell Martin & Associates
                                    www.russellmartin.com
Defining the job: Results for PM
HIERARCHY OF COMPETENCIES
1 Customer Focus
2 Personal Accountability
                          Lowest…
3 Self-Management         22 Employee
4 Flexibility             Development/Coaching
                          23 Persuasion
5 Diplomacy & Tact        24 Negotiation
6 Goal Achievement        25 Presenting

7 Interpersonal Skills
8 Written Communication
9 Resiliency
10 Planning & Organizing
                                             © Developed by
13                                           Russell Martin & Associates
                                             www.russellmartin.com
Defining the job: Results for PM

                 ACUMEN

                            World View




                             Self View




                                         © Developed by
14                                       Russell Martin & Associates
                                         www.russellmartin.com
Interviewing candidates: The Gap Report




                                      © Developed by
15                                    Russell Martin & Associates
                                      www.russellmartin.com
The Gap: Results for PM

                  DISC




                           © Developed by
16                         Russell Martin & Associates
                           www.russellmartin.com
The Gap: Results for PM
     Workplace Motivators (Culture)




                                 © Developed by
17                               Russell Martin & Associates
                                 www.russellmartin.com
The Gap: Results for PM
       Workplace Motivators (Job)




                                © Developed by
18                              Russell Martin & Associates
                                www.russellmartin.com
The Gap: Results for PM

HIERARCHY OF COMPETENCIES
1 Customer Focus
2 Personal Accountability
3 Self-Management
4 Flexibility
5 Diplomacy & Tact
6 Goal Achievement
7 Interpersonal Skills
8 Written Communication
9 Resiliency
10 Planning & Organizing

                            © Developed by
19                          Russell Martin & Associates
                            www.russellmartin.com
The Gap: Results for PM

     World View   ACUMEN




20   Self View             © Developed by
                           Russell Martin & Associates
                           www.russellmartin.com
To Review…
     • Know your stats - determine the average cost of hiring mistakes.
     • Identify the JOB to be benchmarked.
     • Identify the subject matter experts.
     • Identify key accountabilities.
     • Prioritize and weigh Key accountabilities.
     • Have all stakeholders respond to the job assessment individually.
     • Create a multiple respondent report to combine results (averages
       individual job report results from all stakeholders to create the
       benchmark). Tweak if needed.
     • Compare the personal talent to the job benchmark.
     • Track and debrief the results and implementation strategy.
                                                                      © Developed by
21                                                                    Russell Martin & Associates
                                                                      www.russellmartin.com
How Can I Get More HELP?
                            Find out more and get a free Gap Report:

                            … By email: info@russellmartin.com

                            You will receive a link to the recording and
                            PDF.
                                                             Coming in April!
                            Next free webinars:
1Hour / 1 Tool
Quick & easy mini-
                            4/10 1:30 – 2:30 Leadership and PM: Twins
PM techniques
                            Separated at Birth (sponsored by the
available as web
                            eLearning Guild
Learning NOW!
                            4/12 1:30 – 2:30 The New World Of
www.russsellmartin.com
                            Leadership

                            Join Lou at:
                            Learning Solutions 3/21-22 Orlando
                            Orlando (Central FL) ASTD Meeting 3/20
                                                                                © Developed by
  22                                                                            Russell Martin & Associates
                                                                                www.russellmartin.com

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2012-03-08 PM Job Benchmark Webinar

  • 1. PROJECT MANAGERS: USING A HIRING MODEL presented by Lou Russell, Russell Martin & Associates (317) 475-9311 info@russellmartin.com nolecture.russell@gmail.com www.russellmartin.com Slide 1
  • 2. Agenda • Who would you hire? • Who would you fire? • The legs of the stool • Defining the job • Interviewing candidates • Success rates © Developed by 2 Russell Martin & Associates www.russellmartin.com
  • 3. Who would you hire as a Project Manager? Checks off Motivated by Understands Personally tasks quickly making more others accountable money Great at Loves to Practical Customer engaging learn new Thinker focused project things meetings “Team Great at Self Directed Good Mom”, keeps politics, loves decision everyone power maker united Eye for detail Lives by rules Out-of-the Goal work and and structure Box Thinker Oriented quality © Developed by 3 Russell Martin & Associates www.russellmartin.com
  • 4. Who would you fire? Checks off Motivated by Understands Personally tasks quickly making more others accountable money Great at Loves to Practical Customer engaging learn new Thinker focused project things meetings “Team Great at Self Directed Good Mom”, keeps politics, loves decision everyone power maker united Eye for detail Lives by rules Out-of-the Goal work and and structure Box Thinker Oriented quality © Developed by 4 Russell Martin & Associates www.russellmartin.com
  • 5. Can they do it? Will they do it? © Developed by 5 Russell Martin & Associates www.russellmartin.com
  • 6. Blind Spots Unqualified ACUMEN applicants • Applicants applying COMPETENCE for multiple jobs • Desperate job seekers – applying for anything DISC • 1/3 of all applicants today apply for more WPM than 50 jobs © Developed by 6 Russell Martin & Associates www.russellmartin.com
  • 7. The Goal • Quicker, less costly (rework) Know the • Ability to compare Job Behaviors, Motivators, Skills Right and Acumen requirements against Person, benchmarked jobs. • EEOC and OFCCP Right Job compliance Match the • Ability to screen Candidates applicants to the Job • Comparison of top & bottom people against benchmark. © Developed by 7 Russell Martin & Associates www.russellmartin.com
  • 8. The legs of the stool: Job Related Behaviors • Job Related Behaviors • Job Related Motivators • Job Related Competencies / Skills • Job Related Acumen © Developed by 8 Russell Martin & Associates www.russellmartin.com
  • 9. Defining the job • Gather experts on the job (have had the job or work directly with the job) BEWARE OF CUSTOMERS!!! • Facilitate a discussion of the KEY ACCOUNTABILITY is not job, and boil it down to: a COMPETENCY: 3 – 5 Key Accountabilities What are the things ranked and with time (outcomes) this person must do in this job for the business spent (80%) to be successful? • Take the assessment with the JOB in mind • Look at the summary report and tweak inconsistencies if needed. Test with high performers. © Developed by 9 Russell Martin & Associates www.russellmartin.com
  • 10. Defining the job: Results for PM DISC © Developed by 10 Russell Martin & Associates www.russellmartin.com
  • 11. Defining the job: Results for PM Workplace Motivators (Culture) © Developed by 11 Russell Martin & Associates www.russellmartin.com
  • 12. Defining the job: Results for PM Workplace Motivators (Job) © Developed by 12 Russell Martin & Associates www.russellmartin.com
  • 13. Defining the job: Results for PM HIERARCHY OF COMPETENCIES 1 Customer Focus 2 Personal Accountability Lowest… 3 Self-Management 22 Employee 4 Flexibility Development/Coaching 23 Persuasion 5 Diplomacy & Tact 24 Negotiation 6 Goal Achievement 25 Presenting 7 Interpersonal Skills 8 Written Communication 9 Resiliency 10 Planning & Organizing © Developed by 13 Russell Martin & Associates www.russellmartin.com
  • 14. Defining the job: Results for PM ACUMEN World View Self View © Developed by 14 Russell Martin & Associates www.russellmartin.com
  • 15. Interviewing candidates: The Gap Report © Developed by 15 Russell Martin & Associates www.russellmartin.com
  • 16. The Gap: Results for PM DISC © Developed by 16 Russell Martin & Associates www.russellmartin.com
  • 17. The Gap: Results for PM Workplace Motivators (Culture) © Developed by 17 Russell Martin & Associates www.russellmartin.com
  • 18. The Gap: Results for PM Workplace Motivators (Job) © Developed by 18 Russell Martin & Associates www.russellmartin.com
  • 19. The Gap: Results for PM HIERARCHY OF COMPETENCIES 1 Customer Focus 2 Personal Accountability 3 Self-Management 4 Flexibility 5 Diplomacy & Tact 6 Goal Achievement 7 Interpersonal Skills 8 Written Communication 9 Resiliency 10 Planning & Organizing © Developed by 19 Russell Martin & Associates www.russellmartin.com
  • 20. The Gap: Results for PM World View ACUMEN 20 Self View © Developed by Russell Martin & Associates www.russellmartin.com
  • 21. To Review… • Know your stats - determine the average cost of hiring mistakes. • Identify the JOB to be benchmarked. • Identify the subject matter experts. • Identify key accountabilities. • Prioritize and weigh Key accountabilities. • Have all stakeholders respond to the job assessment individually. • Create a multiple respondent report to combine results (averages individual job report results from all stakeholders to create the benchmark). Tweak if needed. • Compare the personal talent to the job benchmark. • Track and debrief the results and implementation strategy. © Developed by 21 Russell Martin & Associates www.russellmartin.com
  • 22. How Can I Get More HELP? Find out more and get a free Gap Report: … By email: info@russellmartin.com You will receive a link to the recording and PDF. Coming in April! Next free webinars: 1Hour / 1 Tool Quick & easy mini- 4/10 1:30 – 2:30 Leadership and PM: Twins PM techniques Separated at Birth (sponsored by the available as web eLearning Guild Learning NOW! 4/12 1:30 – 2:30 The New World Of www.russsellmartin.com Leadership Join Lou at: Learning Solutions 3/21-22 Orlando Orlando (Central FL) ASTD Meeting 3/20 © Developed by 22 Russell Martin & Associates www.russellmartin.com