Michael Dubois has over 12 years of experience in human resources management. He currently works as the Human Resource Director for Property Solutions International, where he establishes relationships, provides feedback and consultation, and develops HR strategies. Previously, he held senior HR roles at Convergys, ACS, and Copper Hills Youth Center. References from past colleagues praise his professionalism, commitment, interviewing and decision-making skills. He has expertise in recruiting, benefits administration, systems implementation, and operations management.

1. dubois_michael@hotmail.com
Michael Dubois, PHR South Jordan, UT
435-363-6652
d
“I worked with Michael at ACS
for nearly a year. He always
RECRUITMENT… TRAINING… ORGANIZATIONAL DEVELOPMENT… COUNSELING
handled his responsibilities in
Over 12 years as an experienced manager with excellent team abilities, strong a professional and committed
leadership and presentation skills. Ability to recruit, motivate and develop long- manner. Michael does a very
term employees. Additional qualifications include: good job of interviewing and
identifying the strengths and
Payroll / Benefits Administration weaknesses in an individual.
He is friendly and open in
HRIS Systems
dealing with people and
Multi-Site Operations Management
creates an atmosphere of trust
Employee Healthcare Administration
with those he works with. He
International Reduction and Retention
makes good decisions based
on facts not heresay. Michael
would be a great additional to
Professional Experience any team. If the opportunity
presets itself I would welcome
the chance to work on the
Property Solutions International, Inc
same team with Michael.”
Human Resource Director 2009 - Present
Mike Contos, Professional
 Establish, develop and maintain relationships with internal and external Services Principal (Call Center
customers at all levels to drive business and exceed established growth SME) - ACS
goals.
 Provide feedback regarding tactical operations for budgeting, goal
setting, and managing performance
 Consult with executive leadership to set HR policy to support overall
strategy and direction of the business Develop and deliver HR related
training to all levels of management and executives.
 Work with BU leaders to identify special needs of their organization
and implements strategies to accommodate.
 Provide general assistance and support to all co-workers.
 Maintain and continue to develop performance metrics.
Convergys
Senior Employee Relations Manager 2007 - 2008
 Operations: Turned around departmental operations with poor
performance history and developed and implemented QM programs that
reduced TL by approximately 45%.
 Responsible for growing and maintaining relationships between largest
and most-strategic IT Outsourcing Clients
 Decrease attrition by over 25% and increased communications with our
Site Director and Operations Team in developing performance
improvement plans, 1:1 weekly performance meetings, providing stats
on a regular basis and enhancing our Supervisor training program.

2. Michael Dubois, PHR
ACS “I had the opportunity to work
Executive Recruiter / Recruiting Program Manager / C3E Auditor / Workplace with Mike Dubois when he
Partner 2005 - 2007 was an Executive Recruiter at
ACS, Inc. Mike is thorough,
 Assess the competitive market place and deliver the best potential capable, and willing to put in
candidates to meet project goals within tight time constraints the hours to get the job done
 Responsible for company-wide recruiting program for over 50,000 right. Mike is a pleasure to
employees, handle positions from Senior Vice President to Operations work with and brings loyalty
Manager, all direct hire. and professional, winning
 Point of contact for over 50 recruiters to provide guidance on company personality to the team.”
policies, procedures and compliance regulations
 Provide total HR/Recruiting support, including management Jeffrey Smith, Sr. Executive
development, human asset plans, strategic initiatives, policy Recruiter, Affiliated Computer
interpretation/application, case management/internal investigations, Services, Inc.
thus minimizing risk to the corporation, and liaison with legal.
 Appointed an Internal C3E Human Resource Auditor to minimize
company’s liability and increase production.
“Michael has some of the best
follow-up skills in the business,
Copper Hills Youth Center
very detailed also………..
Human Resource Director 2000 - 2005
Patrick Henry, Manger of
 Identified fraudulent time keeping procedures among staff. Identified Center of Excellence, ACS
appropriate disciplinary action and implemented a new Bio Metric time
keeping system.
 Directed recruiting, managed multimillion-dollar benefits plan,
computerized operations, instituted cost-reduction programs and
upgraded policies and procedures.
 Maintained OSHA records, Workers Compensation, FMLA, ADA,
EEO, COBRA and Corporate Job Postings
Colonial General Corporation, Salt Lake City, Utah
Human Resource Manager 1996 - 2000
 Directed the highly successful implementation of CG’s critically
needed $12 million Human Resource, Benefits and Payroll system
 Project managed the start-up of a new headquarters
 Coordinated the logistics and successful recruitment of over 100
employees in only six weeks; also directed and accelerated the
productivity of the administrative support staff.
EDUCATION
 Bachelors of Science in Business Management/Administration
University of Phoenix, Salt Lake City
 Professional Human Resource Certificate (PHR)
Society of Human Resources, National
 Associates in Accounting / Computer Information Systems
Salt Lake Community College, Salt Lake City