1. OBJECTIVE
To secure a profession in Warehouse Management utilizing my expertise in staff training &
development, shipping & receiving, inventory control, customer relations, and business operations.
PROFESSIONAL SKILLS
Proven professional, adept at prioritizing and completing multiple assignments within strict
budgetary & time restrictions as well as customer technical specifications.
Earned corporate recognition for analyzing and improving inventory management systems to exceed
all productivity and service quality objectives.
Designated trouble-shooter and conflict negotiator, chosen to identify and resolve diverse order &
client concerns while building a loyal client base in a competitive marketplace.
EDUCATION
Hinds Community College  May 2010
 Associate of Applied Science in Business Management
PROFESSIONAL EXPERIENCE
AT&T Custom Communications Midwest  Sales Representative
 November 2014 – April 2016
 Trained new employees in effective sales techniques
 Recognition by supervisors as being detail-oriented and consistently thorough during customer
consultations
 Facilitated negotiation between customers and employees to resolve conflicts
 Proven ability to work with diverse groups of management & customers
Amazon Fulfillment Center  Seasonal Warehouse Associate
 August 2015 – January 2016
 Pick, pack, and ship orders in an accurate and timely manner
 Maintain work area and equipment in a clean and orderly condition
 Report defective materials or questionable conditions to the department superior
 Effectively perform related job duties as required by supervisors
Panda Express Inc.  Regional Assistant Manager
 November 2014 – December 2015
 Serve customers making various transactions
 Balance cash receipts of previous day and compiled daily report for the audit department
 Developed and maintained a staff that provided hospitable, professional service while adhering
to policies and business initiatives
 Consistently improved customer satisfaction through expert resolution of conflicts, issues, and
concerns
Nike Distribution Center  Picking Lead
 August 2012 – November 2014
 Contribute ideas on ways to improve and optimize warehousing policies
 Track inventory in appropriate system
 Organized stocks and maintained inventories
 Coordinated and delegated team tasks and managed junior personnel
NIKKIG.JOHNSON
[Typeyouraddress][Typeyourphonenumber][Typeyoure-mailaddress]
NIKKIG.JOHNSON
2868RainierDriveMemphis,TN38127317.664.7108nikki.johnson68201@go.hindscc.edu