Nicole Gee is seeking a business-focused administrative position utilizing her communication, organization, and problem-solving skills. She has over 10 years of experience in customer service, administrative, and production roles. Her experience includes using Microsoft Office, Syteline, data analysis, and providing reports. She is proficient in Excel, Word, PowerPoint, and Outlook.
1. __________________ Nicole Gee________________
651 Packwood Rd Waterloo, NY 13165
(C) 315-729-0557 (E) Ngee528@gmail.com
Summary_____________________________________________________________________
Objective: Business-focused administrative professional seeking a position that
will utilize my communication, organization, and problem solving skills.
Highlights ___________________________________________________________________
• Proficient in Microsoft Office with extensive focus in Excel
• Proven ability to gather data, compile information, maintain records
• In depth knowledge of Syteline and generating reports
• Experienced office worker and administrator
• Highly admired team player with the ability to multi-task.
Special Skills _______________________________________________
Technical
• Demonstrates ability to use office equipment effectively
• MS Office Suite including PowerPoint, Excel, Word, and Outlook
• Internet and Email proficient
Communication and Interpersonal
• Ability to multitask and manage priorities effectively
• Demonstrates analytic and problem solving skills
• Meticulous attention to detail
Experience____________________________________________________
02/2013 - Present Thomas Electronics - Clyde, NY
Customer Service Representative – March 2015-Present
• Execute a variety of transactions through Syteline
o Process returns (RMA’s)
o Process shipments electronically
o Create pack lists and invoices for shipments
o Enter production data
o Enter Sales Quotes and New Orders
• Monitor Supplier portals daily for shipment activity
Administrative Assistant – May 2014 – March 2015
• Research each department’s need for support services and
provide custom reports accordingly.
• Maintain record of filing procedures.
• Generate reports daily through MS Excel
2. • Assist with HR functions maintaining a Visitor Schedule and
Time-Off Calendar
• In depth data analysis for various departments to target
problem areas in production or quality.
• Maintained visually appealing and effective spreadsheets for
shift start-up meetings
• Valued asset, willing to assist departments at a moment’s
notice.
• Enter training records through Paychex website for 160
employees.
• Provide reports and visuals for management meetings.
Production Clerk – February 2013-May 2014
• Entered data into a production database (Syteline) daily
• Assisted in reporting functions
• Responsible for keeping record of production transactions for
inventory/production control
09/2010 – 02/2013 Wadhams Enterprises/RIST Transport - Phelps, NY
Customer Service Representative/Billing Clerk
• Provide assistance to customer calls on freight tracking and
complications.
• Place pickups in a shared system for terminals to dispatch
drivers.
• Filed terminal and accounts payable files accordingly
• Provide paperwork to customers/terminals upon request.
• Multi-task between phone calls, emails, faxes, and office duties.
Education___________________________________________________________________
Bryant & Stratton College, Buffalo, NY
Bachelor’s Degree in Business Administration, Magna Cum Laude – 2012
GPA: 3.75
Finger Lakes Community College, Canandaigua, NY
Associates Degree in Criminal Justice – 2006
GPA: 2.75
Waterloo High School
Regents Diploma – 2004
Achievements_________________________________________________________________
Dean’s List - 2009, 2010, and 2011
High Honor Roll - 2004
Honor Roll - 2000-2004
4. 315-945-9748
Relationship: Co-worker at Rist Transport from 2009-2012
Fred Stuber
Wind Turbine Technician
SED – Sustainable Energy Development (Ontario, NY)
315-690-9752
Relationship: Former Co-worker at Thomas Electronics from 2012-2014
Joseph Schiro
Dispatcher
Rist Transport (Niagara Falls, NY)
716-525-3662
Relationship: Former Co-worker at Rist Transport from 2009-2012
Denise VanDuyne
Secretary
Seneca Meadows (Seneca Falls, NY)
315-521-7692
Relationship: Neighbor
Tom Verstraete
Test Engineer
Thomas Electronics (Clyde, NY)
315-576-7929
Relationship: Co-worker at Thomas Electronics 2014-Present