1. Marta Recio-Fiallo
2583 Bridle Path Dr, Ottawa, ON, K1T2A5
613-222-5576, marta.reciofiallo@yahoo.ca
Objective_______________________________________________________________________
Position allowing for a career development
Skills Highligts_________________________________________________________________
Core Accomplishments
• Excellent people skills supervised and evaluated team progress and sales. Different
companies
• Assisted management with office and production duties. The Knoll Group
• Office manager, hiring, bookkeeping. Heatgene Enterprises Inc., 15 employees
Professional Experience_______________________________________________
Processing Clerk (CR-04)
May-August 2016 Statistics Canada, Gatineau, QC
•Processing and transcribing information received from collective dwellings for the Census
of Population
Warehouse Associate
2014-Feb 2016 Adecco (for Lee Valley)
•Order picker, processing, shipping and stock keeping
Various Short-Term Labor Positions
2012-2014 Randstad
•Various positions including: surveys administrator, product demonstrator, order picker/
packer, assembly, shipping/receiving, cleaner
Processing Clerk (CR-04)
April 2011 to February 2012 Statistics Canada, Gatineau, QC
• Answering public enquiries regarding Census of Population and National Household
Survey
• Processing order requests
• Filing refusals and other complaints
• Experience supervising and evaluating
team work
• Many years of experience in clerical
positions
• Accurate and reliable
• Experience with accounting, math,
stat
• MSc Mathematics U of T
• Excellent knowledge of clerical
applications/software
2. Marta Recio-Fiallo
Customer Service Representative AT&T
August 2009 to April 2010
Convergys, Ottawa, ON
• Solving customers demands related to: billing, technical support, online services,
plans and contracts, terminations, insurance, personal information
• Placing orders
• Transitioning customers and promoting new products
Teaching Assistant
September 2000-2008
University of Ontario and University of Toronto
• Teaching tutorials at different University level
• Evaluating students work
• Designing classes and evaluations
• Department Council chair
Administrative Assistant
July 1998 to February 2000
The Knoll Group, Vaughan, ON
• Processing and scheduling orders for production
• Assisting with office duties including filling, copying, and telephone
• Resolving day-to-day production problems related to order schedules and priorities,
inventory availability, employees attendance and meetings
Office Manager
September 1997- July 1998
Heatgene Enterprises, Scarborough, ON
• Office Management: attendance, hiring, phone, shipping/receiving, buyers/sellers
meetings
• Bookkeeping: invoice/order processing, inventory, machinery maintenance,
stock/restock (value of approx $100K including machinery) and all other
bookkeeping duties
• Discussing and preparing proposals and new protocols
Education______________________________________________________________________
University Of Toronto, 2004
Toronto, ON, Canada
MSc. Mathematics
Six credits (Topology, Algebra, Complex Variables, Differential Equations, Finance and
Statistics) and a research project in Control Theory
Languages
French
Diplome D’Etudes Fondamentales. Alliance Françoise
Spanish
Mother tongue
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