1. Nichole Staggs
6321 113th
Street #605 Seminole, FL 33772 ▪ nicholestaggs@gmail.com ▪ Phone (417) 894-7068
EXECUTIVE SUMMARY
Highly accomplished, hands on, top ranked sales manager with a twenty year history of repeated sales growth &
success. Recognized for contributions of record setting sales figures and company standards.
CORE COMPETENCIES
~ Sales Management ~ Recruiting ~ Performance Management ~ Team Leadership and Mentoring ~
~ PolicyDevelopment~SalesTraining ~ Vendor Management ~ Multi-Tasking ~ Cost Management ~ Risk Management
~ Quality Management ~ Communication Management ~ Stakeholder Management ~ Code of Ethics and Professional
Conduct ~ Risk Management ~ Organization and Prioritization ~ Time/Schedule Management ~ Documentation ~
Conflict Management ~ Decision Analysis ~
TECHNICAL COMPETENCIES
~2010 Microsoft Excel, Outlook, Word ~ Atlas ~ Zvision ~
RECENT EMPLOYMENT HISTORY
SIGNET JEWELERS (ZALES OUTLET) , Ellenton,Florida 2013 - Current
SignetJewelers Limited is thelargest specialtyjewelry retailer in the US,UK and Canada.Signetoperatesapproximately
3,600 storesprimarily underthenamebrandsof Kay Jewelers, Zales,Jared The Galleria Of Jewelry,H.Samuel,Ernest
Jones,Peoplesand Piercing Pagoda.Thecompany’sannualsalesof approximately $6 billion derive fromthe retailing of
jewelry,watchesand associated services.
STORE MANAGER/SALES MANAGER
Manage the day to day operations of sales performances of all sales personnel to track and motivate for achieving
sales/performance goals. Collaboration with the team to maximize company set goals and expectations with
motivational techniques.Coachanddelegate work responsibilities to sales staff to ensure optimal work performance.
Key Achievements:
 Spearheaded the growth of total sales revenue from $1.5 million to $2.0 million within the first year of
management employment.
 Directed the recruitment and management of a multi-member team with a 2 million dollar revenue..
 Creationof the demonstration anunwaveringcommitmenttocustomerservice, adding new customers while
maintaining premium service levels with existing clients.
 Managed and directed the day-to-day operations of a 2 million dollar revenue store.
 Provide sales-floor leadership to ensure sales goals and company standards are met.
 Monitor and control all sales and returns to ensure that Signet is profitable and the achievements of all
forecasted performance plans.
SIGNET JEWELERS (ZALES OUTLET), Springfield,Missouri 2008 - 2013
ASSISTANTSTORE/SALESMANAGER
Assisted the store managerindayto day operationsinsalesandall company-widesetexpectations totrack,monitor,
and motivate personnel forthe achieving forecasted sales&performance goals.Collaboratedwithmanagement to
maximize the company expectationsforsetgoalswhilemotivatingstaff performance toachieve these setgoals.
Key Achievements:
 Assisted inthe directionof the dailyoperationsinthe growthof a $2.5 milliondollarrevenue store.
 Recruited andprovidingfloorleadershipfor asalesstaff of multiplesalesprofessionals.
 Grewthe extensionof plannedsalesof aminimumof 10% in years2009, 2010, 2011, and 2012.
 Four-time awardwinningPresidentsClubwinner,winningthree company-paidtripsdue tomyperformances.
 Quicklypromoted fromaninitial salesprofessional positionin2009 to assistantstore manager.

2. Nichole Staggs
SIGNET JEWLERS (JARED THE GALLERIA OF JEWELERY) Collierville, Tennessee 2007 - 2008
Diamond DepartmentManager
Assistedanddirectedthe daytoday operationsof the diamond departmentforthe store andall company expectations
to track and motivate sales/performance withinthe diamonddepartment. Collaborated withthe assistantmanagerand
store managerto create motivational techniquesto achieve companystandardsandgoals.
Key Achievements:
 Trained and lead a sales team of seven people in the diamond department for the store.
 Increased sales from $2.3 million to $3.0 million within one year of employment.
 Demonstrated superior customer service with existing customers while bringing on new clients.
 Completed certification of Diamontology from Diamond Council Of America in 2008.
NORDSTORMS DEPARTMENT STORE ST LOUIS MISSOURI 2000-2004
Nordstrom, Inc. is a leading fashion specialty retailer offering compelling clothing, shoes and accessories for men,
women and children. With over 329 retail stores nation-wide since 1901, we've been committed to providing our
customers with the best possible service—and to improving it every day.
AssistantDepartmentManager
Assistedinthe dayto dayoperationsof the cosmetic/fragrance departmenttoensure thatsalesplansandcompany
standardswere met.Managedthe customerrelationsand salesstaff withinthe departmentforoptimal results.
Key Achievements:
 Accelerated sales and profitability by skillfully negotiating high –value cosmetics and accessories.
 Planned and executed special events throughout the department to achieve sales plans.
 Recruited and trained sales staff throughout the department.
 Executed and a very high level of customer service with each guest in the department.
EDUCATION
Missouri State University 1991-1993
91 Credited hours
Business Administration
Springfield, Missouri
ADDITIONAL TRAINING
Certified Diamontologist Council of America 2008
Certified Mangers Career Development 2016
AWARDS
 4-Time PresidentsClubAwardWinner 2009 through2012 SignetJewelers
 CreditApplication AwardWinnerof TampaBay District 2016 AwardWinner