SlideShare a Scribd company logo
The New Breed Culture Code 
#NBculturecode
Company culture happens 
whether it’s planned or not. 
There are many misconceptions on what 
company culture is and what it is not.
It’s bigger than... 
++ Holiday gift exchanges 
++ Karaoke nights 
++ Bean bag chairs 
++ Nerf gun fights 
++ Catered lunches 
++ Cool offices
Company Culture is... 
A way of thinking, behaving, and working 
that exists within a particular group.
 
Why Culture?
Companies with great culture 
attract awesome people. 
Companies with awesome people 
have better profitability, more productivity, 
and of course, awesome customers.
And at the end of the day our 
team is our product and... 
WE ARE AWESOME.
This document is the 
single most important piece 
of content we have. 
It represents all that we are and 
all that we want to be.
 
Our Culture Code 
#NBculturecode
I need to... 
1. Be insanely driven to unify marketing + sales 
2. Innovate, educate & empower others 
3. Question things & drive positive change 
4. Embrace transparency, honesty & selflessness 
5. Get sh*t done 
6. Turn metrics into action 
7. Be awesome
1 Be Insanely 
DRIVEN 
to Unify Marketing 
+ SALES
Humans have fundamentally 
changed the way we shop + learn. 
But for most companies, their marketing + sales 
process has not evolved with their customer.
Our passion to unify marketing 
+ sales creates a new level of 
customer experience. 
Inbound Marketing + Inbound Sales = 
Customer Success
2 Innovate 
EDUCATE & 
Empower 
OTHERS
Some companies view 
self-education as a drain on the 
bank account and a waste of time. 
We encourage our team to spend time 
researching + educating themselves because it 
allows us bring innovative and relevant solutions 
to our customers and helps our company grow.
We want our team to 
be the best it can be. 
We believe that investing in ourselves 
allows us to become masters of our craft.
 
Solve for the customer to 
make their lives easier today 
and tomorrow.
Don’t find customers for 
your services; find services 
for your customers. 
“ 
“ 
— Seth Godin
3 Question Everything 
AND DRIVE 
Positive Change
 
Trust yourself 
and your ideas.
Our minds are open. 
Great ideas can come from anywhere. It 
doesn’t matter what your title is or how long 
you’ve been with us, your idea is important. 
And it will be heard.
Be courageous. 
Doubt kills more ideas than failure 
ever will. We believe that just because 
something is the way it has always 
been, it does not mean it’s the best way.
Remember, when you want 
to change things, you won’t 
please everyone. 
“ 
“ 
— Sheryl Sandberg
4 Embrace 
TRANSPARENCY, 
Honesty & 
SELFLESSNESS
Tell people not what they 
want to hear, but what they 
need to hear... 
“ 
“ 
— Simon Sinek
 
Avoiding the hard conversation 
now, is going to make for a harder 
conversation later.
Transparency + honesty allows 
all of us to make tough decisions. 
And then move on without spending 
a long time agonizing over things.
CUSTOMER > TEAM > SELF
5 Get 
SH*T 
Done
 
With traditional marketing 
agencies you paid for fluff. 
At New Breed we are different.
We provide value at every 
layer of our process. 
From our Inbound Advisors to Web 
Designers and every role in between.
We have the autonomy & freedom 
to seek our own answers. 
If you do not know the answer, 
a member of your team does.
 
Get sh*t done & don’t mess up... 
But most importantly, learn 
from the times you do.
6 Turn 
METRICS 
Into Action
It’s not just a popularity contest. 
Our customers want to grow their businesses and 
that doesn’t always mean getting the most traffic. 
We focus on converting the right customers.
Your online marketing presence 
should serve your business goals. 
Tracking and monitoring metrics 
online allows us to actually benchmark 
our projects against these goals.
So, we benchmark against proven 
data points to ensure the work 
we’re doing is driving real results 
for our customers.
We let data tell the story. 
Because in the end, numbers don’t lie. And we 
need to be sure we’re making informed decisions 
to help our customers reach their goals.
 
Turn analytics into insights. 
Turn metrics into action. 
Always be improving.
7 Be 
AWESOME
Attributes of awesome... 
++ Digital native 
++ Doesn’t always need 
++ Self-aware 
to be told what to do 
++ Self-disciplined 
++ Uses good judgement 
++Masters of their craft 
++ Has positive energy 
++ Acts like a leader 
++Willingness to help
What’s a digital native? 
++ Lives and breathes technology. 
++ Quickly learns new platforms + tools. 
++ Is always on the search for new things. 
++ Deeply involved with social media.
You understand who you are. 
Including your strengths, weaknesses and 
what motivates you in the context of your 
environment. Being self-aware gives you a 
deeper understanding of how you affect others.
Self-Dis•ci•pline (noun): 
The ability to make yourself do things that 
should be done and not being afraid to change 
course for the sake of improvement.
No leader - and no company - can 
succeed without great people. In fact 
you could argue that no leader is great 
until after she builds a great team. 
“ 
“ 
— Dharmesh Shah
People want to be around those 
who make them feel better. 
A positive attitude helps you be more productive 
because you always see the accompanying 
opportunity with every challenge.
 
So to recap.
The New Breed Culture Code is... 
1. Be insanely driven to unify marketing + sales 
2. Innovate, educate & empower others 
3. Question things & drive positive change 
4. Embrace transparency, honesty & selflessness 
5. Get sh*t done 
6. Turn metrics into action 
7. Be awesome
Thank you. 
Continue the discussion with us!

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The New Breed Culture Code

  • 1. The New Breed Culture Code #NBculturecode
  • 2. Company culture happens whether it’s planned or not. There are many misconceptions on what company culture is and what it is not.
  • 3. It’s bigger than... ++ Holiday gift exchanges ++ Karaoke nights ++ Bean bag chairs ++ Nerf gun fights ++ Catered lunches ++ Cool offices
  • 4. Company Culture is... A way of thinking, behaving, and working that exists within a particular group.
  • 6. Companies with great culture attract awesome people. Companies with awesome people have better profitability, more productivity, and of course, awesome customers.
  • 7. And at the end of the day our team is our product and... WE ARE AWESOME.
  • 8. This document is the single most important piece of content we have. It represents all that we are and all that we want to be.
  • 9.  Our Culture Code #NBculturecode
  • 10. I need to... 1. Be insanely driven to unify marketing + sales 2. Innovate, educate & empower others 3. Question things & drive positive change 4. Embrace transparency, honesty & selflessness 5. Get sh*t done 6. Turn metrics into action 7. Be awesome
  • 11. 1 Be Insanely DRIVEN to Unify Marketing + SALES
  • 12. Humans have fundamentally changed the way we shop + learn. But for most companies, their marketing + sales process has not evolved with their customer.
  • 13. Our passion to unify marketing + sales creates a new level of customer experience. Inbound Marketing + Inbound Sales = Customer Success
  • 14. 2 Innovate EDUCATE & Empower OTHERS
  • 15. Some companies view self-education as a drain on the bank account and a waste of time. We encourage our team to spend time researching + educating themselves because it allows us bring innovative and relevant solutions to our customers and helps our company grow.
  • 16. We want our team to be the best it can be. We believe that investing in ourselves allows us to become masters of our craft.
  • 17.  Solve for the customer to make their lives easier today and tomorrow.
  • 18. Don’t find customers for your services; find services for your customers. “ “ — Seth Godin
  • 19. 3 Question Everything AND DRIVE Positive Change
  • 20.  Trust yourself and your ideas.
  • 21. Our minds are open. Great ideas can come from anywhere. It doesn’t matter what your title is or how long you’ve been with us, your idea is important. And it will be heard.
  • 22. Be courageous. Doubt kills more ideas than failure ever will. We believe that just because something is the way it has always been, it does not mean it’s the best way.
  • 23. Remember, when you want to change things, you won’t please everyone. “ “ — Sheryl Sandberg
  • 24. 4 Embrace TRANSPARENCY, Honesty & SELFLESSNESS
  • 25. Tell people not what they want to hear, but what they need to hear... “ “ — Simon Sinek
  • 26.  Avoiding the hard conversation now, is going to make for a harder conversation later.
  • 27. Transparency + honesty allows all of us to make tough decisions. And then move on without spending a long time agonizing over things.
  • 28. CUSTOMER > TEAM > SELF
  • 29. 5 Get SH*T Done
  • 30.  With traditional marketing agencies you paid for fluff. At New Breed we are different.
  • 31. We provide value at every layer of our process. From our Inbound Advisors to Web Designers and every role in between.
  • 32. We have the autonomy & freedom to seek our own answers. If you do not know the answer, a member of your team does.
  • 33.  Get sh*t done & don’t mess up... But most importantly, learn from the times you do.
  • 34. 6 Turn METRICS Into Action
  • 35. It’s not just a popularity contest. Our customers want to grow their businesses and that doesn’t always mean getting the most traffic. We focus on converting the right customers.
  • 36. Your online marketing presence should serve your business goals. Tracking and monitoring metrics online allows us to actually benchmark our projects against these goals.
  • 37. So, we benchmark against proven data points to ensure the work we’re doing is driving real results for our customers.
  • 38. We let data tell the story. Because in the end, numbers don’t lie. And we need to be sure we’re making informed decisions to help our customers reach their goals.
  • 39.  Turn analytics into insights. Turn metrics into action. Always be improving.
  • 41. Attributes of awesome... ++ Digital native ++ Doesn’t always need ++ Self-aware to be told what to do ++ Self-disciplined ++ Uses good judgement ++Masters of their craft ++ Has positive energy ++ Acts like a leader ++Willingness to help
  • 42. What’s a digital native? ++ Lives and breathes technology. ++ Quickly learns new platforms + tools. ++ Is always on the search for new things. ++ Deeply involved with social media.
  • 43. You understand who you are. Including your strengths, weaknesses and what motivates you in the context of your environment. Being self-aware gives you a deeper understanding of how you affect others.
  • 44. Self-Dis•ci•pline (noun): The ability to make yourself do things that should be done and not being afraid to change course for the sake of improvement.
  • 45. No leader - and no company - can succeed without great people. In fact you could argue that no leader is great until after she builds a great team. “ “ — Dharmesh Shah
  • 46. People want to be around those who make them feel better. A positive attitude helps you be more productive because you always see the accompanying opportunity with every challenge.
  • 47.  So to recap.
  • 48. The New Breed Culture Code is... 1. Be insanely driven to unify marketing + sales 2. Innovate, educate & empower others 3. Question things & drive positive change 4. Embrace transparency, honesty & selflessness 5. Get sh*t done 6. Turn metrics into action 7. Be awesome
  • 49. Thank you. Continue the discussion with us!