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The Digitization of Human Resources

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Learn how HR departments are embracing digitization and five key trends in the adoption of Software as a Service (SaaS) based applications for human capital management (HCM).

Published in: Technology
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The Digitization of Human Resources

  1. 1. Digital HR technology comes of age The Digitization of Human Resources
  2. 2. Typically, Human Resources (HR) has managed people separately from other parts of an organization Overview However, HR and HR SaaS technology evolution means HR is becoming embedding in everyday business We identify five key trends to outline how this is occurring Copyright © 2016 Accenture All rights reserved. 2
  3. 3. Trends 3Copyright © 2016 Accenture All rights reserved.
  4. 4. Blurred lines of responsibility between IT and HR HR define if and when to uptake new or updated SaaS functionality HR own system configuration Overall reduced cost of ownership to businesses Human resources goes digital HR departments are seizing ownership of IT systems to achieve business outcomes and drive organizational change. Copyright © 2016 Accenture All rights reserved. 4
  5. 5. Human resources becomes decentralized Digitization decentralizes HR activities to users and embeds them in the business. Shift of power from HR staff to the user Improved user experience Greater access to and ease of reporting Reduced ratio of HR staff to Employees Copyright © 2016 Accenture All rights reserved. 5
  6. 6. From day-to-day administration To analytics, insight and prediction HR expected to deliver value add services Greater insight into employee engagement and productivity Human resources knows the business Digitization empowers HR to mine employee data for insights so it can ‘market’ messages and initiatives more effectively. Copyright © 2016 Accenture All rights reserved. 6
  7. 7. Human resources adds value As HR becomes technology-based, its focus is on adding business value. From cost cutting and administrative efficiency To identifying global and internal talent, spotting trends and gaps in the workforce and implementing structural transformations Copyright © 2016 Accenture All rights reserved. 7
  8. 8. Convince with data to influence strategic direction Significant impact on productivity, customer experience and cost management Human Resources wins over the boardroom HR is becoming indispensable to the strategic capability of business. Improved hiring and retention – including predictive recruitment Copyright © 2016 Accenture All rights reserved. 8
  9. 9. 9 Key Considerations Copyright © 2016 Accenture All rights reserved. Consider your business model Implementation is different Don’t underestimate complexities Increase user adoption • Constant review of functions & processes to get value SaaS expenditure • Governance structures to review impact of policy and process changes • Effort required to build and maintain complex integrations • Identification, design and build of custom reports not delivered as standard SaaS reports • Be open minded to move at pace • Design & Build is iterative and flexible, Testing is adaptive and ongoing • Changes can be quick and made after implementation • Considered change management approach, doesn’t have to be costly • Drip-feed functionality into an unprepared environment to reduce impact, such as full self-service
  10. 10. Four Pillars of Value from HR SaaS Enhanced User Experience Improved Data Capture and Mining Reduced Costs Greater Flexibility to manage organization Copyright © 2016 Accenture All rights reserved. 10
  11. 11. Read the full report Digital HR Technology Comes of Age at: accenture.com/SaaSHR

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