Latest Version Includes Significant Upgrades & Improvements

1. What’s New in Infor CRM - Latest Version
Includes Significant Upgrades & Improvements
Live Webinar Demo:
Welcome!

2. Webinar Details
• Presentation is roughly 45-60 minutes
• All phone lines are muted
• If anyone has any questions during this webinar – please type them in your
Questions Box located at the bottom of your webinar panel

3. Today’s Presenters
Ed Heinsius | Infor
Sr. Solution Consultant
Infor CRM (CX Team)
Peter Thomas | Net@Work
CRM Account Executive
Phone: 646-293-1795
pthomas@netatwork.com
✓ Working with CRM Clients to Identify
The Best Solutions for CRM strategies
for over two decades.
✓ Working with Infor CRM (SalesLogix)
since 2000.
✓ Here to answer your questions about
the latest version of Infor CRM
About Ed
✓ Senior Solution Consultant
✓ 25+ years working in technology
✓ 8 years working with Infor CRM as a Consultant,
in Development and as a CRM Sales Engineer
Key Skills
✓ Tenured User of CRM
✓ Use Case Analysis, User Adoption Mentor
✓ Executive Decision Making Champion
✓ Requirements Analyst, Functional Expert, Lover
of all things Database
✓ CRM Evangelist

4. 180+ Business
Technology Architects
and Consultants
IT Road
Mapping
& Strategic
Planning
Business
Process Review
Ecosystem
BI, Analytics
& Reporting
Cloud & IT
Managed Services
ERP/
Accounting
Web
Development &
e-Commerce
Sister Company
Payment
Processing
SWYPE
Sister Company
CRM &
Marketing
Automation
HRMS/
Employer
Solutions
Document
Management
Nonprofit
Solutions
Managed Print
Services
Sister Company

5. Common Destiny
Common experience
Common workspace
Common analytics
Common reporting
Common workflow
Common event management
Common localizations
Common mobility
Common packaged integration
Business
Vault
ERP CRM
CPQ
Cloud
Mongoose
3rd PartyCLM
ming.le

6. Common Destiny

7. Infor CRM – Everywhere You Are
The 3 Access Points
to CRM
On Mobile Devices
In your Browser
Inside of Outlook - X-BAR

8. Steady Growth

9. Please type in
your questions
Questions?

10. Thank You For Attending!
Connect with
800-719-3307
www.netatwork.com
netatwork.com/blog
Net@Work YouTube
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For those of you already partnering with Net@Work, please
contact your account manager for more details and support.
Peter Thomas | Net@Work
CRM Account Executive
Phone: 646-293-1795
pthomas@netatwork.com