1. Nelson Milsaint
255 NW 120 St
Miami, FL 33168
863-5099-9740
milsaintnelson@yahoo.com
OBJECTIVE
Florida International University student seeking a Front Desk/ Office Receptionist and Clerical with years
of receptionist at many different levels available to fill a position with a reliable company in need
EDUCATION
Florida International University (FIU),Miami, FL Dec.2015
Bachelors of Science Degree in Physical Education: Sport and Fitness Studies
GPA: 3.4
Cloud County Community College Aug. 2013
Associate Science Degree of Physical Education
GPA: 3.5
INETERNSHIP EXEPRIENCE
Location of internship
Identify it is through FIU (2015)
 Assisted the Assistant Athletic Directorof Game Operations and Management withgame
day and event preparation forFIU Athletics events such as football,volleyball,soccer, and
basketball
 Critiqued game management operations forevents and offeredsuggestions on ways to
improve the workperformance during the next events
 Served as visiting team and officialsliaison
 Processed invoices forgame operations (e.g. FIU Police,Miami-Dade Fire and Rescue,
security groups, golf carts, and radios)
WORK EXPERIENCE
Shelborne Hotel, Miami Beach,FL Sept 25, 2015-Present
Night Audi/ Front Desk
 Registered and assigned rooms to guests, as well as responded to guest inquires
 Verified that the correct charges and credits were posted to the corresponding guest folio
 Ensured all cash and cash equivalents are account for balance
 Created and maintained a variety of records and reports using Microsoft Excel, word, and access
 Coded and issued room keys
AOL,Academy of Leaders:FIU Feb. 2013- Mar. 2015
 Attained leadership competencies and participated in structured leadership development
certification program

2. Cloud County Community College, Concordia, KS
Front Desk Housing/Secretary Nov. 2012- Aug. 2013
 Provided customer service with the student in a professional manner
 Answered phones and respond to inquiries of residents and the generalpublic
 Organized deliveries of packages,students mails in and out
 Provided services to university, visitors, guests, residents students, faculty and staff
 Created a collegiate and friendly atmosphere throughout the residential community
 Assists in the university housing move-in and move-out process,holiday closing and summer
school process
Wal-Mart Concordia, KS Nov. 2012- Aug. 2013
Sales Associate
 Worked in produce department, cashier, customer service, stocking, duties, and food preparation
Shelbourne Hotel Miami May. 2012- July 2012
Bell-man
 Greeted visitors, assisted customers with luggage, answered and resolved frequently asked
questions
 Answered phones and responded to inquiries of residents and the generalpublic
 Provided friendly and professional customer service at all times
Tous Les Saint Botanica, Miami, FL Nov. 2007-Aug. 2011
Receptionist/Secretary & Clerical
 Worked in customer Service, cashier, answered phones, scheduled appointments, filled paper
work, translated from Creole to English
 Compiled records of office activities, typed documents and correspondence
 Coordinated workflow, updated and maintained database
 Answered, direct phone calls and made phone calls
 Organized, scheduled appointments, prepared, sent outgoing mailings and packages
 Photocopied, scanned,faxed, handled inquiries, incoming work request, received, sorted and
distributed incoming mail
Appalachian State University Aug. 2011
Clerk
 Gather documents from employees within the office for filing
 Demonstrate knowledge of all administrative support functions related to Federal acquisitions
 Maintain/update various logs
 Prepare file for close-out
 Follows-up with staff members to ensure that various documents are completed in a timely
manner.
HONORS & AWARDS
 FIU Athletic Scholarships Aug. 2013- Present
 Cloud County Community College Athletic Scholarship June. 2012- Aug. 2013
 Certificate of Achievement: TRIO, Student Support Services Program
 Academic Achievement Award: Cloud County Community College
 Presidential Honor Roll: Cloud County Community College
 Certificate of Sport First Aid: American Sport Education Program

3. SKILLS
Languages: Trilingual in English, French &Creole (both spoken and written)
Computer: Fully proficient Microsoft Word PowerPoint Excel Advance