1. Education
Current Bachelor of Business, Swinburne Victoria
1997 Bachelor of Education, Deakin University, Burwood, Victoria
1997 Victorian Certificate of Education (VCE), Cranbourne Secondary Collage
Skills and Strengths
· Over 21 years of experience working in the bathroom, plumbing and civil construction industries.
· Strong contacts within Bathroom/Plumbing industry.
· Ability to build and maintain strategic customer relationships; keen understanding about the customer’s
requirements.
· Ability to communicate at all levels from trade counter up to senior management within clients.
· Conceptual thinker with good problem solving abilities.
· Goal oriented & career focused.
· High degree of computer literacy, proficient in Microsoft Office.
· Strong negotiation & resolution skills
· Strong written & verbal communication skills.
· Excellent communication and interpersonal skills.
· Extensive experience in managing and training of staff.
Employment Summary
Aug 2013 – 2014 Contract role and preparing QA and Watermark approvals
May 2012 – August 2013 Kohler Co.
Sales Manager AU Bathroom Products
Achievements:
 Devised and implemented incentive program within the homebuilders industry across Australia to aid the
growth in future sales.
Duties include:
 The development, planning and implementation of sales objectives and strategies for Kohler Australia.
 Devising marketing initiatives and overseeing the implementation by Kohler’s marketing division.
 Formulate and communicate business strategies and directives across the business.
 Ongoing performance monitoring of sole distributors to ensure a leading brand presence. Providing support and
direction when required.
 Developing training programs for local sales managers to facilitate sufficient supervision of brand promotion
by sole traders.
Stephen Wright
1508/3 Herbert Street, St Leonards 2065
sdwright2308@gmail.com

2.  Responsible for ensuring the maintenance and improvement Kohler brand recognition across key distributors.
December 2007 – April 2012 Bathe Pty Ltd
Regional Sales Manager NSW/QLD, Luxury Bathroom Products
Achievements:
 Achieved major product specifications throughout QLD via Builders, Architects & Interior Design. These
include but not limited to, Soul Apartments, Hilton Hotel, and Gold Coast International.
Duties included:
 Implementation and maintenance of Business Development Plans across the Luxury Bathroom Products
division.
 Product development and new product selection; analysing bathroom product gaps and establishing new supply
channels to exploit any identified opportunities.
 Maintaining distributor sales records, advising on business initiatives and any key areas of concerns through
quarterly on-sight consultations.
 Active involvement in establishing and achieving sales targets with customers. This involved devising
strategies to continually develop “end-customer” recognition of Bathe brands.
 Management and training of new sales account managers.
 Monitoring competitor activity; brand positioning, promotional strategies, pricing points, new product
initiatives.
March 2005 - December 2007 Inovita Pty Ltd (Rogerseller group)
State Sales Management – Bathroom Products
Achievements:
 Achieved major product specifications throughout NSW via Builders, Architects & Interior Design.
Duties included:
 Responsible for servicing key customer accounts within the Plumbing Plus buying group.
 Monitoring market trends and developments, initiating initiatives to keep pace and improve on brand
positioning.
 Management of Inovita’s local representatives, setting and ensuring representative’s sales targets are achieved.
 Implementing product training sessions for key trading partners.
April 2002 – December 2004 Australian Plastic Profiles – Pipe King Pty Ltd
National Product Account Manager Plumbing
Achievements:
 Product sales increased from approximately $3 million to over $7million during my employment at Pipe King
Pty Ltd. Profitability also increase over this period.
 Played an integral role in transforming the business to a wholesale distributor of plumbing products. Pipe King
Pty Ltd previously distributed solely within the retail space.
 Successful negotiation of trading arrangements with national groups which include Plumbtec Australia,
Plumbing Plus, Plumbers Supply Co-Op, Mitre 10 Australia & BIGA.
 Project management of for all new capital works programs, bringing 15 injection moulded plumbing products
to market.
 Generated over 200 new plumbing wholesaler accounts.
 Facilitated Pipe King Pty Ltd’s memberships into Plastics Industry Pipe Association (PIPA) and associate
membership from the Plumbing Merchants Association (PMA).

3. Duties included:
 Managed sales operations, overseeing sales performance of staff in NSW, VIC, QLD & SA.
 Building traction into new distribution channels through staff training and development.
 Establishing key working relationships with our major trading partners.
 Negotiating majoring trading contracts with national buying groups.
 Responsible for the implementation of changing customer base from a direct selling operation to building
strategic relationships across a plumbing merchant network.
 Ongoing monitoring and analysis of competitors.
 Responsible for oversight of key customer accounts, deciding on pricing points & product initiatives.
February 2001 – February 2002 Iplex Pipelines Australia Pty Ltd
NSW Civil Area Manager
Achievements:
 I either achieved or exceeded monthly sales budget during my employment.
 Serviced approximately 100 core customers which include Sydney Water, DPWS, Transfield, and Abigroup
along with large regional councils.
Duties included:
 Business development
 Developing and maintaining customer relationships
 Promoting product awareness through multiple distribution channels. These channels included major water
authorities, regional councils, contractors, plumbing merchants, engineers and consultants.
 Deciding on product pricing strategies.
 Managing the production of product catalogues, pricing lists and marketing releases within the civil division.
January 1999 – January 2001 Crane Group Internal Enterprise Resource Planning (ERP) Project
Business Process Analyst, Plastic & Metals Division
Achievements:
 Promoted into ERP project by management of Iplex Pipelines Australia.
Duties included:
 Liaising with key stakeholders which included general management, customer service staff and sales
representatives to identify process improvements across the 10 businesses in the group.
 Identifying and implementing process improvements for sales budgeting and forecasting.
 Initiating improvements for order entry and inventory management.
 Project managing upgrade to competitor market intelligence database.
August 1997 – December 1998 Iplex Pipelines Australia Pty Ltd
Civil Contracts Manager NSW
August 1992 – July 1997 Vinidex Tubemakers Pty Ltd
Regional Customer Service Team Leader, Major Tenders Project Co-coordinator
Hobbies/Interests
 AFL, cricket, spending time with family, travel, reading, water sports, gym, music.

4. References available upon request.