1. Nehal Magdy Sayed Gad
Day of birth: 10/20/1992
Residence: Cairo
Phone: 01008063600
E-mail: nehal.gad@hotmail.com
Marital status: single
Work experience
5/2013 - 12/2013 Citi bank
Collection Department
Responsibilities
• Called the client to collect debits from them.
• Searched data and informations about the clients.
• Made daily report and send it to my manger.
• Follow up with the clients.
2014 - 2015 Top Service Company
Executive Secretary
Responsibilities
Responsible for supporting high-level executives and management or entire departments. Provides
administrative support and performs numerous duties, including scheduling, writing correspondence,
emailing, handling visitors, routing callers, and answering questions and requests.
2015 - 2016 Link Dsl
Retention Department
Responsibilities
Making and receiving phone calls from existing customers as a part of the customer service
department.
The purpose of this job is to keep customers happy with the company.
Often report to a department supervisor, work in a team environment .
Improve the relationship between the employer and employees.
Other professional experiences, references
Training at Barclays Bank For 3 months ( customer service )
Summer work at Vodafone 888 ( call center agent )

2. Education
2009 - 2013 faculty Of Commerce , Ain Shames University
accounting department
Certificates and Courses
Berlitz
English Course
HP LIFE e-Learning Course
Marketing – Operations - Communication
ICDL
(International Computer Driving licence)
Other skills and abilities
Language proficiency: English expert, interpreting
Arabic native speaker
Driver's license: Groups A
Other skills and abilities: Computer Skills :-
- Photoshop
- Web design
- Excellent Presentation and Communication Skills
- Proficient and Excellent of MS Office and Internet.
- ImplementingandAdministeringaMicrosoftWindows Network
Interpersonal Skills:-
- Works Well in Team Work and Cooperator.
- Good Presentation and communication skills
- Self-Learner
- Hard Worker and Can Work under Stress.
- Excellent Team Leader
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