1. Nathan Bolden
nathanbolden@comcast.net
Phone: 804-571‐0454
3904 PassageWay Dr.
Chester, VA 23831
Education
ComputerTraining.com December 2009
ComputerTraining.com,Richmond,VA
Related Course Work: Installation and maintenanceof
Windows Vista and Server 2008;Implementing, managing
and maintainingvariousserver environments.
Microsoft Courses:70‐620,70‐640,70‐642,70‐646
College – Associates in Computer Technology August 2005
StrayerUniversity,Midlothian,VA
Career History
Systems Engineer, Bon Secours Health System Inc. 2011 – Present
 Maintain day to day Active Directory, Exchange, DNS and Group Policy duties in an environment
consistingof over 20,000 user and computer devices. 
 Installation and maintenanceof server systems located in data centers throughout the state.
 Manage and maintain Citrix XenApp server farm. Install,updateand deploy applications. 
 Ensure all server systems and other important devices are backed up using Symantec Netbackup
while following local system policies and procedures for retention and offsite replication. Update and
maintain backup infrastructure.
 Document recovery and support information for server hardware, virtual machines, storage arrays
and other hardware maintained by the Technical Services Department into LDRPS.
 Maintain and support EMC Isilon storage clusters and the OneFS operating system. Create and
manage CIFS and SMB shares. 
 Purchase, renew and document software and hardware support contracts for applications and
hardwareowned by the Technical Services department.
 Collaborate with the Enterprise Applications, Networking, Security, Desktop Support and clinical
teams to meet the BSHSI service-level agreements.
Desktop Support Analyst, Networking Technologies and Support, Inc. 2010 – 2011
 Provideend user supportand specialized projectsupportfor Bon Secours Richmond contract. 
 End user support consists of providing remote access, troubleshooting of department‐specific
applications, and providing custom solutions that best fit certain practices’ needs in providing
healthcare.
 Worked as lead technician on many projects at Windsor BusinessPark,whilemaintainingdaily
workflow and worked with the network serviceteam, system analysts,EDC and other contractors
to complete projects and tasks. 
Skills
 Able to grasp new concepts quickly and apply them efficiently.
 Successful and self-motivated IT professional.
 Experience with hospital‐based softwareand systems, installation and support
 Certificates include:CompTIA A+, MCITP, MCTS, Active Directory, Lenovo, HP

2. Nathan Bolden
3904 Passage Way Drive
Chester, Virginia 23831
nathanbolden@comcast.net
www.linkedin.com/in/natebolden
References
T ripHumphrey
EnterpriseApplications Manager
Bon SecoursHealth System
8550 Magellan Parkway Suite400
Richmond, VA 23227
804-601-4618
I’veknownTrip since I startedworking atBon Secoursas a contractDesktopSpecialist and hehas beena close
colleagueand mentor. Wehavecollaboratedtogether onmanyprojects and wouldbeableto attestto mywork ethic
and intelligence.
Noah Boyle
Systems Engineer
NetworkingTechnologies &Support
14421JusticeRoad
Midlothian,VA 23113
804-316-5806
Noah wasa colleagueofmine workingtogether ontheBSV Technical Services teamas theSenior SystemEngineer.
We’veworked oncountlessprojects together.
Louis Hatchett
Project Lead
NetworkingTechnologies &Support
14421JusticeRoad
Midlothian,VA 23113
804-212-8525
Louis wasformallymysupervisor when I wasa contractDesktopSpecialist supportingBonSecours.He helpedme
grow as a professional and offersmeguidancewhenin need.