1. CurriculumVitae
Natalie Davies
7 Oakdale Road, South Woodford, London E18 1JX
Tel: 020 89896313
Mobile: 07939 814 384
Email: natdavies@live.co.uk
PERSONAL PROFILE
I am a veryconfidentpersonwithexcellentcommunicationskillsandadministrativeabilities
due to my pastjobsrelyingsoheavilyonthat skill set. Iam verykeentowork withinan
office environment where Iwill be able toutilize the expertiseI have gained throughoutmy
careerto date,where I have shownmyself tobe self-motivated,committedanddetermined
inachievingmygoalswithinthe Construction,BankingandHealthcare Industry’s.Ihave also
demonstrated negotiatingandorganisingskills,asense of responsibilityandthe capacityto
workhard underpressure.Iam able to relate toa wide range of people,asprovenbymy
variedworkexperiences
EXPERIENCE/EMPLOYMENT
TempingAgency Works November2013 – Present
I have beenworkingfora tempingagency inavarietyof positions fornumerous companies
inand aroundthe City of London and feel thatnow it wouldbe beneficial forme tosettle
intoa more permanentposition.
City of LondonCemetery May 2013 – October 2013
I worked forthe Cityof LondonCorporation ona short termplacement asfrontof house
receptionist.Mydutiesincludedthe following:
 To provide afront of house service appropriate tothe areaof business(Reception
and switchboard).
 To deal withthe bereavedinpersonorvia the telephone inapolite andcourteous
manner,advisingthemof the variousoptionsandchoicesavailable.
 To deal withgeneral mattersrelatingtoburialsandcremations.
 To handle Ashes,obtaininstructionsandmake arrangementsforthe collection.
 To operate anduse computerized Burial,Cremation,Accountsdatabasesandrecord
systems.
 To assistthe BereavementServicesteamwithadministrationtaskslinkedto
CemeteryMemorial Servicesandotherevents.

2. J K GroupLtd WoodfordGreen, IG88HF
SalesNegotiator February2009 - April 2013
JK Grouptrading as Ergoline UKisa strongmarketleaderinbeautyproductsand sun beds.
The market ishighly competativethereforeaproactive andan understandingof our client’s
businessmodelwas amust. Many interactionshappenedoutsidenormal businesshours.
My role involved negotiatingatvariouslevelswhichenabledme toimprove my
communicationand interpersonal skills.
My dutiesincluded:
 Liaisingwith 300 salonownersregardinga vastcollectionof productsavailableto
themmeetingwiththemarrange new products available onthe market.
 Arrangingdayto day meetingsforDirectors andline managers.
 General administrative tasks whichinclude all officefillingposting.
 Monitoringinventory,officestockandorderingsuppliesasnecessary.Updating&
maintainthe holiday,absence andtrainingrecordsof staff.
 Responsible forpurchase orders.
 Raisingof purchase ordersand invoice tracking usingSage line 150
 Meetingandgreetingclientsandvisitorstothe office.
 Typingdocumentsanddistributingmemos.
 Supervisingthe workof office juniorsandassigningworkforthem.
 Handlingincomingand outgoingcalls,correspondence andfiling.
Halifax Bank Of Scotland plc EC2, London
Facilities Manager / Personal Assistant December2004 – December2008
Whilst employed by Halifax Bank of Scotland (HBOS) at their London Executive Office in
Central London. My job was to assist the Chief Executive, other Directors on the board and
Executive Line Managers. The London Executive Office is a high-pressured environment,
whichisdue to the level of the Executives who make use of the office. However, I founded
thisto be a veryuseful andrewardingexperience,inwhichIhave gained a great addition to
my knowledge and understanding
My duties included:
 Meeting and greeting guests and staff.
 Taking telephone bookings.
 Managing a central database forall office andmeetingbookings.
 Implementingexecutives’itineraries(i.e.bookingrooms,taxis,executive flats,etc).
 Workingwithinasmall teamto maximise productivity.
 Carryingout general administrative duties(i.e.printing, filing,binding,etc).
 Maintainingthe smoothrunningof the office andprocedures.
 Creatingmovementliststokeepsecurityupdatedastothe attendeesof
the executive office.
 Generatingbookingformstogive tocateringinorderto bookrefreshments.
Cont…

3. GWS Ltd Enfield,Middlesex
Office Manager
May 2000 –November2006
During my time at GWS Ltd I worked my way up from my initial receptionist position up to
Office Manager. Gaining these various promotions was a fantastic boost to my confidence
and cemented my abilities as an advanced office administrator. My positions and duties
were as follows.
 General administratorduties(i.e.faxing,filing, archiving, data input, scanning, etc.)
 Generatinginvoicesof all descriptionsfromstationary orders to customer purchase
orders.
 Liaising with finance companies to secure finance agreements.
 Arranging repairs on vehicles with different dealers and ordering relevant parts.
 Handling complaints in a professional and sensitive manner.
 Ensuringcustomers’ paperworkwascorrectlyfilledinreadytohandover to finance.
 Arranging meetings and social events within the company.
 Dealing with finance acceptances and arranging collection times.
 Welcoming customers.
 Directing customers
 Handling incoming calls and taking messages.
 Arranging meetings and organising lunch functions.
 Handling and distributing of mail.
 Distributing messages through the computer system and sending to pagers.
Various Secretarial Positions
 Organising and leading an active office of up to 10 individuals.
 Ensuring my team members had confidence in vehicle sales processes and sale
finalisation.
 Ensuring positive customer experience using Net Promoter scoring system.
 Training staff members on new tasks.
 Planning and organising day to day tasks for every team member.
 Extensive diary management.
 Completing daily reports on previous days sales and targets.
 Dealing with customer complaints.
 Attending video conferences/conference calls to discuss the company’s
performance.
 Daily running of a large order bank.
 Booking in customers.
 Receiving deposits.
 Keeping customers up to date with the progress of their purchase.
 Liaising with finance companies to help customers find credit.
INTERESTS

4. I am a veryactive individual. Ilike todance andalso like togo to the gymon occasionsto
keepfit.Ienjoysocialisingwithmy familyandfriendsandmeetingnew people. Ihave a
great interestinfashionanddesign.Ialsohave an appreciationforawide range of music
and enjoy associatingwithothersfromdiverse cultures.
REFERENCES
Available uponrequest