1. RESUME FOR
KEORAPETSE MASIMEGE
PERSONAL DETAILS
Name : KEORAPETSE
Surname : MASIMEGE
Date of Birth : 19 December 1987
Gender : Female
Marital Status : Single
Placeof Birth : Mahalapye
Nationality : Motswana
Contacts : 72712883/ 71260989
Email : kmgmasimege@gmail.com
Languages : Setswana & English
Career Objective: I am extremely eager to be partof the corporateworld and intend to reach high levels of
my career, through absolutecommitment to all tasks and takingfull advantageof any trainingopportunities
that may arise.I desireto join a company and enhance my working capabilities,professional skills,business
efficiencies and to serve the organisation in thebest way with sheer determination and commitment.
Profile and key skills
Self-Starter- I can begin work or undertake a projecton my own initiative,without needing to be told or
encouraged to do so.
Analytical- I am good at comingup with solutions to problems given littleinformation,hence chosen as a
representative for BAC and made as a team leader at CAYDEES
Interpersonal Communicator skills-I am good at how i communicate with others, confident and ability to listen
and understand, problem solving,decision makingand personal stressmanagement. When working within a
group, these are needed to solveany conflictthatmay arise.
Team worker-workingin group projects at school and also atthe BOBS ICT Workshop to represent Botswana
Accountancy College

2. EDUCATIONAL QUALIFICATIONS
Botswana Accountancy College
2007-2012
Bachelor of Science (Hon) Degree in Computer Systems Engineering
EDUCATIONAL ACHIEVEMENT
2010- Was chosen to represent Botswana Accountancy Collegeat the BOBS ICT Workshop where we met and
had discussionsand debates with students from other tertiary schools.
New-Era Secondary School
2001-2005
Tlokweng DayspringSchool
1993-2000
Reception to Standard 7
EMPLOYMENT EXPERIENCE
1. Keorapetse Investments t/a LTS Enterprises July 2016 – to date
 Sales Representative /ClientServices
 ClientRelations
 ClientQuotations
 InvoiceClients
2. Marketing Brands (PTY) Ltd- Marketing and Media Agency for Shell/VIVO Energy Botswana
 Account Executive/ Client Services-: 01 December 2015 to 05 April 2016
Job Responsibilities:
 Manage Direct Communication with Client
 Briefs (Campaign Briefs)
 Write Contact Reports (weekly)
 Write Status Reports (weekly)
 OrganiseClientCampaign Launch Events
 Know what all team members are doingat all times
 Liaisewith suppliers
 SuperviseJunior Accountant
 SuperviseJunior Graphic Designer
 Come up with ideas for campaigns
 Partof creativeteam
 Junior Accountant: July 2015 to 30 November 2015
Used Pastel
Used Web Accounting Software
Used both software to generate to clientand suppliers:
 Quotations
 PurchaseOrders
 Invoices
 Credit notes

3. 3. Water Utilities Corporation (Intern-Internship Program)
 IS/IT Network Administration and Help Desk Officer- 04 July 2013 to 29 June 2015
Provided FirstLine Level Support to users of Water Utilities Corporation
Roles that I have performed:
 Configure Printers and Scanners
 Patch Network Points
 Update Computer Software’s
 Troubleshoot Computers
 Installation of computer equipment
 Answer callsand logs servicerequests on the Heat System (Call LoggingSoftware)
 Produce reports
 Create and Repair email accounts,on company cell phones and CPU
 Followup all user request calls (fromusers and from third party-technical support
teams)
 Providefeedback, problem resolution and closureof calls logged by users
 Diagnose,configuration of hardware, troubleshootand solvethe users queries,
either via phone, physically or remote control via computer connection
 Assigns call to appropriatepersonnel,such as supportteams
 Identify and escalatesituations requiringurgentattention to supportteams
 Delivered trainingand orientation as intern to new employees for WUC Helpdesk
 Knowledge of relevant call trackingapplications-ServiceLevel Agreement
 Knowledge and experience of customer servicepractices
4. Keorapetse Investments T/A LTS Enterprises
 Sales Representative : March 2013-July 2013
 ClientRelations (Handled my own accounts/clients)
 Accounts Assistant:November 2012- February 2013
 Capturingreceipts of money spent in the day
 Credit Control
I have experience with the use of Pastel
 Making Quotations
 MakingInvoices
 MicrosoftExcel
 Receptionist : (during school holidayssince2005-2009)
5. Kiddies Entertainment World/ CAYDEES
2008 –to date
Promoted to team leader
 I work with children atchildren’s parties,orphanages and children’s functionssuch
as Kiddies parties and company fun days:
-Bedia Fund Day
-MascomFun Day
-Multi ChoiceFun Day
-OrangeFun Day

4. 6. GroomTech SAGE ERP X3 (a company that maintains BEDIA’s accountingsoftware)
 Sales and Marketing at BEDIA Global Expo 2010
 ClientRelations
TRAINING
 Partook in the Water Utilities Corporation User Acceptance Testing for its Heat System
 Trained new employee’s for Help Desk position atWater Utilities
 Did trainingfor MM and FI SAP Modules (University of Botswana) from 19-23 May 2014
 Attended Two Days Water Utilities Corporation Information Systems Department Team
BuildingSession 2014
HOBBIES
Swimming, readingfashion magazines,novels and ancienthistory (BC), workingwith children
REFEREES
1) Mrs Chilumbe Molefe 2) Leapetswe Thesmo Sekgoma
CayDees Kiddies Entertainment World Keorapetse Investments (PTY) LTD T/A LTS Enterprises
P.O. Box 10096 P.O. Box 502641
Gaborone Gaborone
Cell: 72130919 Cell:71301371 Office: 3163311
3) Mr Sylvester Mokgwe 4) Chris Bosukwa 5) Nchidzi Malumbela (IS-MANAGER)
Botswana Accountancy College Water Utilities Corporation Water Utilities Corporation
PrivateBag 319 PrivateBag 00276 PrivateBag 00276
Gaborone Gaborone Gaborone
3953062 3604400 71450331