[PM Shool] Delegation & people management
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Short story about people management, team motivation using knowledge about their profiles. How and whom to delegate, what's the barriers could be and delegation matrix to cover all the aspects.
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[PM Shool] Delegation & people management
- 1. Delegation & People Management Natali Renska
- 2. My experience: 13 years of experience in IT 9 years of experience as Delivery Project Program manager PMP, ICP, ICP-PPM certified Other experience: 4+ years of experience as Delivery PM mentor 800+ hours in individual sessions as tutor 2 years of experience as trainer Speaker in PMDay (Lviv, Kyiv, Kharkiv), ITEM,ThinkStage, TestingStage, UP2IT, Run IT NATALI RENSKA I have more than 13 years of experience in software development industry with strong specialization in delivery and people management. Project management is my passion and I am proud of results achieved jointly with my teams on 36 successful projects from start to completion. Scope of the projects includes process building, team creation and management, integration, scaling and transformation in Waterfall, Agile and Mixed worlds. Strong hands-on experience in project, program and portfolio management with 120+ FTE. “People management and Delegation” by Natali Renska
- 3. What will be discussed? ▪ Делегування. – Різні характери і соціальні ролі людей на проекті – Як правильно розподілити ролі в команді? – Кому що можна і не можна доручати? – Хто що потягне або не потягне? – Командоутворення. – Обов’язки проектного менеджера, котрі не варто делегувати. ▪ People Management. – Командоутворення. – Розподіл ролей у команді. – Типологія співробітників. – Ресурс - менеджмент “People management and Delegation” by Natali Renska
- 4. People Management Kyiv PM School Natali Renska “People management and Delegation” by Natali Renska
- 5. “People management and Delegation” by Natali Renska
- 6. Leadership in the project ItayTalgam: "Lead like the great conductors" ▪ Exercise #1 Look at different models on 4:30 – 7:30 – 9:09 Try to repeat clap your hands ▪ Exercise #2 Look at different models on 12:00 – 15:15 – 19:15 “People management and Delegation” by Natali Renska
- 7. Exercise #3 Effective communication “People management and Delegation” by Natali Renska
- 8. Who is Who? DISC Thomas profile PAEI Adizes Meta Programs Motivation by Gerchikov 4 concepts “People management and Delegation” by Natali Renska
- 9. DISC profiles Type Behaviors Dominance Person places emphasis on accomplishing results, the bottom line, confidence - Sees the big picture - Can be blunt -Accepts challenges - Gets straight to the point Influence Person places emphasis on influencing or persuading others, openness, relationships - Shows enthusiasm - Is optimistic - Likes to collaborate - Dislikes being ignored Stabilizing Person places emphasis on cooperation, sincerity, dependability - Doesn't like to be rushed - Calm manner - Calm approach - Supportive actions Conscientiousness Cautious Person places emphasis on quality and accuracy, expertise, competency - Enjoys independence - Objective reasoning -Wants the details - Fears being wrong “People management and Delegation” by Natali Renska
- 10. PAEI profiles “People management and Delegation” by Natali Renska
- 11. Meta Programs Moving towards Necessity Sameness Global External Self Moving away Possibility Difference Specific Internal Others “People management and Delegation” by Natali Renska
- 12. Exercise #4 Sameness and difference 5 min “People management and Delegation” by Natali Renska
- 13. Motivation by Gerchikov “People management and Delegation” by Natali Renska
- 14. Resource management “People management and Delegation” by Natali Renska
- 15. Where are the people? “People management and Delegation” by Natali Renska Here:
- 16. When is your team created? Hiring Onboarding Building And? “People management and Delegation” by Natali Renska
- 17. Tuckman model of team development “People management and Delegation” by Natali Renska
- 18. Team creation “Coach Carter” 2005 “People management and Delegation” by Natali Renska
- 19. Delegation Kyiv PM School Natali Renska “People management and Delegation” by Natali Renska
- 20. How to be More Productive Urgent and important tasks you will do immediately Important, but not urgent tasks you will schedule to do later (teach other people to delegate) Urgent, but not important tasks you will delegate to someone else Neither urgent nor important tasks that you will eliminate “People management and Delegation” by Natali Renska
- 21. Benefits from Delegating ▪ Extends results from what a manager can do himself to what he can control (accountability) ▪ Provides time for the manager to engage in management activities (their primary responsibility) rather than being involved in technical activities ▪ Provides opportunity for the development of subordinates, increasing their skill, knowledge, and competency ▪ Provides internal task-oriented motivation for personnel working on the project ▪ Places responsibility for decisions at the proper level in the organization where the relevant information and competency is located “People management and Delegation” by Natali Renska
- 22. Barriers to Effective Delegation ▪ Preference for operating ▪ Demand “All know all the details” ▪ “I can do it better myself” ▪ Lack of experience in delegating ▪ Insecurity ▪ Fear of being disliked ▪ Refusal to allow mistakes ▪ Lack of confidence in subordinates ▪ Perfectionism, overcontrol ▪ Lack of organizational skill in balancing workloads ▪ Failure to delegate authority = responsibility ▪ Uncertainty and inability to explain ▪ Disinclination to develop subordinates ▪ Failure to establish control and to follow up “People management and Delegation” by Natali Renska
- 23. Other barriers Barriers in the Delegatee ▪ Lack of experience ▪ Lack of competence ▪ Avoidance of responsibility ▪ Overdependence on the boss ▪ Disorganization ▪ Overload of work ▪ Immersion in trivia Barriers in the Situation ▪ One-man-show policy ▪ No toleration of mistakes ▪ Critical nature of decisions ▪ Urgency, leaving no time to explain (crisis management) ▪ Confusion in responsibilities and authority ▪ Understaffing “People management and Delegation” by Natali Renska
- 24. Delegation check list YOURGOAL what would you like to achieve? To choose an employee Is he she ready to work with? TASK description: What to do? Who is decision maker responsible person? WHY it’s so important? How to achieve? When it has to be done? Do you send an email with the task description and key points? Check understanding of the task (does he she understand what to do?) Support if required (resources, information, training, priority of tasks, etc) Control of the process (agreement about the control process) Feedback from the employee Additional information for team (official information who is responsible, to whom contact) How to prevent risks or issues? Ask fulfillment Quality of the task (including acceptance criteria) “People management and Delegation” by Natali Renska
- 25. Whom to delegate? DISC Thomas profile PAEI Adizes Meta Programs Motivation by Gerchikov 4 concepts “People management and Delegation” by Natali Renska
- 26. DISC profiles – how to choose right person? Type Behaviors Dominance Person places emphasis on accomplishing results, the bottom line, confidence - Sees the big picture - Can be blunt -Accepts challenges - Gets straight to the point Influence Person places emphasis on influencing or persuading others, openness, relationships - Shows enthusiasm - Is optimistic - Likes to collaborate - Dislikes being ignored Stabilizing Person places emphasis on cooperation, sincerity, dependability - Doesn't like to be rushed - Calm manner - Calm approach - Supportive actions Conscientiousness Cautious Person places emphasis on quality and accuracy, expertise, competency - Enjoys independence - Objective reasoning -Wants the details - Fears being wrong “People management and Delegation” by Natali Renska
- 27. PAEI profiles -how to choose right person? “People management and Delegation” by Natali Renska
- 28. Meta Programs -how to choose right person? Moving towards Necessity Sameness Global External Self Moving away Possibility Difference Specific Internal Others “People management and Delegation” by Natali Renska
- 29. Motivation by Gerchikov – whom to delegate? “People management and Delegation” by Natali Renska
- 30. Management 3.0 “Delegation poker” & “Delegation board” “People management and Delegation” by Natali Renska
- 31. Another point of view Delegation Matrix Your guide for going from BUSY to PRODUCTIVE http://kimberlybuchanan.com/wp- content/uploads/2016/03/DELEGA TION-MATRIX-FINAL.pdf “People management and Delegation” by Natali Renska
- 32. Exercise #3 – what to delegate? 1) Create a list of your daily activities 2) Check what can be delegated ( at least 3 activities) 3) Check what you never delegate (at least 3 activities) *Test for self evaluation - http://management.web-standart.net/images/12_2005/12_2006/ww1.jpg “People management and Delegation” by Natali Renska
- 33. Simple rules Delegate ▪ Routine ▪ Specific job (testing, analysis, etc) if you have a specialist in your team ▪ Job from FAQ ▪ Preparatory work ▪ Long-term important tasks NOT to Delegate ▪ Goals creation control ▪ Motivation ▪ Salary discussion ▪ Urgent tasks ▪ High risk high importance tasks ▪ Non-standard tasks ▪ Confidential tasks “People management and Delegation” by Natali Renska
- 34. Exercise #4 – Effective delegation Семья из трех человек - отец, сын (12 лет), дочь (4 года) – проводят выходные на даче. В понедельник с утра им необходимо вернуться в город. Электричка с их станции отправляется в 8ч 20 минут. Утром папа и дети должны сделать зарядку, позавтракать, нарезать бутерброды, собраться и дойти до станции. Составьте план семейного утра и просчитайте, на какое время нужно поставить будильник. Ниже приведена таблица необходимых утренних процедур и время, которое затрачивает на них каждый член семьи. Учтите, что на даче есть только один умывальник и одна туалетная комната, для умывальника и приготовления еды нужно принести воду из колодца, а кухонная плита имеет только три конфорки. “People management and Delegation” by Natali Renska
- 35. IT’S TIME Q & A “People management and Delegation” by Natali Renska
- 36. Natali Renska +380508176890 Upcoming events: IT Business School https://it-bs.education/ Kyiv PM Day PMConf 2019 “People management and Delegation” by Natali Renska