2. Many definitions were given by various contributors;
According to Mary Parker Follet, management is ‘the art of
getting things done through people’
George R Terry who defines management as “a process
consisting of planning, organizing, actuating and controlling
performed to determine and accomplish the objectives by the
use of people and resources”.
According to F.W. Taylor, “Management is the art of knowing
what you want to do and then seeing that it is done in the
best and cheapest way”.
3. Definition of Management
The attainment of organizational goals in an effective
and efficient manner through
Four functions
– planning
– organizing
– leading and
– controlling organizational resources.
Managers use a multitude of skills to perform functions
4. Functions of
Management
Planning
Select goals and
ways to attain
them
Organizing
Assign responsibility
for task
accomplishment
Directing
Instructing, guiding
and inspiring human
factor
Controlling
Monitor activities
and make
corrections
Functions of Management
5. Process of Management
Planning
Select goals and
ways to attain
them
Organizing
Assign
responsibility for
task
accomplishment
Directing
Instructing, guiding
and inspiring human
factor
Controlling
Monitor activities
and make
corrections
Resources
•Human
•Financial
•Raw
Materials
•Technolog
ical
•Informatio
n
Performance
• Attain
goals
•Products
•Services
•Efficiency
•Effectivene
ss
6. Definition
– Defines goals for future organizational performance
– Decides tasks and use of resources needed
Planning Function
7. Definition
– Follows planning
– Reflects how organization tries to accomplish plan
– Involves assignment of
• tasks into departments
• authority and allocation of resources across organization
Organizing Function
8. -Function of management which is related with instructing,
guiding and inspiring human factor in the organization to
achieve organizational mission and objectives.
-There are three elements of direction
Communication
Leadership
Motivation.
Direction function
9. Definition
• Monitoring employees’ activities
• Determining whether the organization is on target
toward its goals
• Making corrections as necessary
Controlling Function
10. Ten Manager Roles
Category Role
Informational Monitor-collects information about all the factors which affects his
activities.
Disseminator-possesses some of his privileged information to his
subordinates
Spokesperson-represents his organization while interacting with
outsiders
Interpersonal Figurehead -Perform duties of ceremonial nature
Leader- leading, motivating and encouraging subordinates
Liaison-serves as a connecting link between his organization and
outsiders.
Decisional Entrepreneur-manager assumes certain risks in terms of outcome
of an action and constantly looks out for new ideas
Disturbance handler-works like a fire-fighter manager
Resource allocator -allocating resource efficiently
Negotiator-manager negotiates with various groups
13. • Conceptual Skills – Cognitive ability to see the
organization as a whole and the relationships
among its parts
• Human Skills – ability to work with and through
other people and to work effectively as a group
member
• Technical Skills – understanding of and proficiency
in the performance of specific tasks
14. You are a bright, hard-working entry-level manager who fully
intends to rise up through the ranks.
Your performance evaluation gives you high marks for your
technical skills but low marks when it comes to human skills.
Do you think human skills can be learned, or do you need to
rethink your career path?
If human skills can be learned, how would you go about it?
Case for your discussion
16. One manager said that the most valuable thing he learned in
business school was that “there are 24 hours in a day, and you
can use all of them.” Do you agree or disagree? What are some
of the advantages to this approach to being a manager? What
are some of the drawbacks?
It’s a Case!