SlideShare a Scribd company logo
1 of 17
INTRODUCTION OF
MANAGEMENT
Many definitions were given by various contributors;
 According to Mary Parker Follet, management is ‘the art of
getting things done through people’
 George R Terry who defines management as “a process
consisting of planning, organizing, actuating and controlling
performed to determine and accomplish the objectives by the
use of people and resources”.
 According to F.W. Taylor, “Management is the art of knowing
what you want to do and then seeing that it is done in the
best and cheapest way”.
Definition of Management
The attainment of organizational goals in an effective
and efficient manner through
Four functions
– planning
– organizing
– leading and
– controlling organizational resources.
Managers use a multitude of skills to perform functions
Functions of
Management
Planning
Select goals and
ways to attain
them
Organizing
Assign responsibility
for task
accomplishment
Directing
Instructing, guiding
and inspiring human
factor
Controlling
Monitor activities
and make
corrections
Functions of Management
Process of Management
Planning
Select goals and
ways to attain
them
Organizing
Assign
responsibility for
task
accomplishment
Directing
Instructing, guiding
and inspiring human
factor
Controlling
Monitor activities
and make
corrections
Resources
•Human
•Financial
•Raw
Materials
•Technolog
ical
•Informatio
n
Performance
• Attain
goals
•Products
•Services
•Efficiency
•Effectivene
ss
Definition
– Defines goals for future organizational performance
– Decides tasks and use of resources needed
Planning Function
Definition
– Follows planning
– Reflects how organization tries to accomplish plan
– Involves assignment of
• tasks into departments
• authority and allocation of resources across organization
Organizing Function
-Function of management which is related with instructing,
guiding and inspiring human factor in the organization to
achieve organizational mission and objectives.
-There are three elements of direction
Communication
Leadership
Motivation.
Direction function
Definition
• Monitoring employees’ activities
• Determining whether the organization is on target
toward its goals
• Making corrections as necessary
Controlling Function
Ten Manager Roles
Category Role
Informational Monitor-collects information about all the factors which affects his
activities.
Disseminator-possesses some of his privileged information to his
subordinates
Spokesperson-represents his organization while interacting with
outsiders
Interpersonal Figurehead -Perform duties of ceremonial nature
Leader- leading, motivating and encouraging subordinates
Liaison-serves as a connecting link between his organization and
outsiders.
Decisional Entrepreneur-manager assumes certain risks in terms of outcome
of an action and constantly looks out for new ideas
Disturbance handler-works like a fire-fighter manager
Resource allocator -allocating resource efficiently
Negotiator-manager negotiates with various groups
Levels of Management
Management Skills
• Conceptual Skills – Cognitive ability to see the
organization as a whole and the relationships
among its parts
• Human Skills – ability to work with and through
other people and to work effectively as a group
member
• Technical Skills – understanding of and proficiency
in the performance of specific tasks
You are a bright, hard-working entry-level manager who fully
intends to rise up through the ranks.
Your performance evaluation gives you high marks for your
technical skills but low marks when it comes to human skills.
Do you think human skills can be learned, or do you need to
rethink your career path?
If human skills can be learned, how would you go about it?
Case for your discussion
Functional Managers
Board of
Director
Managing
Director
Production
manager
Marketing
Manager
Finance
Manager
Personnel
Manager
One manager said that the most valuable thing he learned in
business school was that “there are 24 hours in a day, and you
can use all of them.” Do you agree or disagree? What are some
of the advantages to this approach to being a manager? What
are some of the drawbacks?
It’s a Case!
Introduction of Management

More Related Content

What's hot

MANAGEMENT- DEFINITION, OBJECTIVES,CHARACTERISTICS AND FUNCTION
MANAGEMENT- DEFINITION, OBJECTIVES,CHARACTERISTICS AND FUNCTIONMANAGEMENT- DEFINITION, OBJECTIVES,CHARACTERISTICS AND FUNCTION
MANAGEMENT- DEFINITION, OBJECTIVES,CHARACTERISTICS AND FUNCTIONAMALDASKH
 
Managerial skills
Managerial skillsManagerial skills
Managerial skillsRemya Menon
 
Management POLC
Management POLCManagement POLC
Management POLCR Giles
 
Management in the contemporary business environment. mario samuel camacho com...
Management in the contemporary business environment. mario samuel camacho com...Management in the contemporary business environment. mario samuel camacho com...
Management in the contemporary business environment. mario samuel camacho com...Mario Samuel Camacho
 
Introduction to management & organizational environment
Introduction to management & organizational environmentIntroduction to management & organizational environment
Introduction to management & organizational environmentParveen Kumar Singh
 
the Basic managerial skills
the Basic managerial skillsthe Basic managerial skills
the Basic managerial skillsihab tarek
 
Lesson 5 polc management roles
Lesson 5  polc management rolesLesson 5  polc management roles
Lesson 5 polc management rolestbclearning
 
Function of Management
Function of ManagementFunction of Management
Function of ManagementAmit kumar
 
Managers roles and skills
Managers roles and skillsManagers roles and skills
Managers roles and skillsSabik T S
 
Functions, roles, and skills of managers
Functions, roles, and skills of managersFunctions, roles, and skills of managers
Functions, roles, and skills of managersglendanaguit
 

What's hot (20)

Managing and the Manager’s Job
Managing and the Manager’s JobManaging and the Manager’s Job
Managing and the Manager’s Job
 
TalentSHIFT for a New World
TalentSHIFT for a New WorldTalentSHIFT for a New World
TalentSHIFT for a New World
 
MANAGEMENT- DEFINITION, OBJECTIVES,CHARACTERISTICS AND FUNCTION
MANAGEMENT- DEFINITION, OBJECTIVES,CHARACTERISTICS AND FUNCTIONMANAGEMENT- DEFINITION, OBJECTIVES,CHARACTERISTICS AND FUNCTION
MANAGEMENT- DEFINITION, OBJECTIVES,CHARACTERISTICS AND FUNCTION
 
Managerial skills
Managerial skillsManagerial skills
Managerial skills
 
Competency mapping
Competency mappingCompetency mapping
Competency mapping
 
Management POLC
Management POLCManagement POLC
Management POLC
 
Management in the contemporary business environment. mario samuel camacho com...
Management in the contemporary business environment. mario samuel camacho com...Management in the contemporary business environment. mario samuel camacho com...
Management in the contemporary business environment. mario samuel camacho com...
 
Introduction to management & organizational environment
Introduction to management & organizational environmentIntroduction to management & organizational environment
Introduction to management & organizational environment
 
Effective Managerial Skills
Effective Managerial SkillsEffective Managerial Skills
Effective Managerial Skills
 
Management Function
Management FunctionManagement Function
Management Function
 
Management
ManagementManagement
Management
 
the Basic managerial skills
the Basic managerial skillsthe Basic managerial skills
the Basic managerial skills
 
Basic Management
Basic ManagementBasic Management
Basic Management
 
Managerial skills
Managerial skillsManagerial skills
Managerial skills
 
Lesson 5 polc management roles
Lesson 5  polc management rolesLesson 5  polc management roles
Lesson 5 polc management roles
 
1 a. functions of management
1 a. functions of management1 a. functions of management
1 a. functions of management
 
Management and its functions
Management and its functionsManagement and its functions
Management and its functions
 
Function of Management
Function of ManagementFunction of Management
Function of Management
 
Managers roles and skills
Managers roles and skillsManagers roles and skills
Managers roles and skills
 
Functions, roles, and skills of managers
Functions, roles, and skills of managersFunctions, roles, and skills of managers
Functions, roles, and skills of managers
 

Similar to Introduction of Management

Introduction to mangagement
Introduction to mangagementIntroduction to mangagement
Introduction to mangagementVishal Koirala
 
INTRODUCTION TO MANAGEMENT
INTRODUCTION TO MANAGEMENTINTRODUCTION TO MANAGEMENT
INTRODUCTION TO MANAGEMENTMyNuts
 
MGT unit 1.ppt Introduction to management concepts and managerial
MGT unit 1.ppt Introduction to management concepts and managerialMGT unit 1.ppt Introduction to management concepts and managerial
MGT unit 1.ppt Introduction to management concepts and managerialAartiKashid
 
Introduction to Management - Basic concepts & fundamentals (An overview)
Introduction to Management - Basic concepts & fundamentals (An overview)Introduction to Management - Basic concepts & fundamentals (An overview)
Introduction to Management - Basic concepts & fundamentals (An overview)Seema -
 
Unit 1 Introduction to mgmt.pdf
Unit 1 Introduction to mgmt.pdfUnit 1 Introduction to mgmt.pdf
Unit 1 Introduction to mgmt.pdfsharadhumagain1
 
Management Concepts
Management ConceptsManagement Concepts
Management Conceptsarmgr
 
Principles of management.ch01
Principles of management.ch01Principles of management.ch01
Principles of management.ch01Asghar Narejo
 
Foundation of management principles.pptx
Foundation of management principles.pptxFoundation of management principles.pptx
Foundation of management principles.pptxvinoth656550
 
New Microsoft PowerPoint Presentation.pptx
New Microsoft PowerPoint Presentation.pptxNew Microsoft PowerPoint Presentation.pptx
New Microsoft PowerPoint Presentation.pptxpindi2197
 
Ch1 Managemnet and Organization
Ch1 Managemnet and OrganizationCh1 Managemnet and Organization
Ch1 Managemnet and Organizationsrinu1963
 
Ppt on managerial skills
Ppt on managerial skillsPpt on managerial skills
Ppt on managerial skillsDr. Sunil Kumar
 
Managerial excellence ppt 1
Managerial excellence ppt 1Managerial excellence ppt 1
Managerial excellence ppt 1Iyer Subramanian
 

Similar to Introduction of Management (20)

Introduction to mangagement
Introduction to mangagementIntroduction to mangagement
Introduction to mangagement
 
Management.ppt
Management.pptManagement.ppt
Management.ppt
 
INTRODUCTION TO MANAGEMENT
INTRODUCTION TO MANAGEMENTINTRODUCTION TO MANAGEMENT
INTRODUCTION TO MANAGEMENT
 
mgmt 1.ppt
mgmt 1.pptmgmt 1.ppt
mgmt 1.ppt
 
MS UNIT-1.ppt
MS UNIT-1.pptMS UNIT-1.ppt
MS UNIT-1.ppt
 
Posdcorb
PosdcorbPosdcorb
Posdcorb
 
MGT unit 1.ppt Introduction to management concepts and managerial
MGT unit 1.ppt Introduction to management concepts and managerialMGT unit 1.ppt Introduction to management concepts and managerial
MGT unit 1.ppt Introduction to management concepts and managerial
 
Introduction to Management - Basic concepts & fundamentals (An overview)
Introduction to Management - Basic concepts & fundamentals (An overview)Introduction to Management - Basic concepts & fundamentals (An overview)
Introduction to Management - Basic concepts & fundamentals (An overview)
 
Unit 1 Introduction to mgmt.pdf
Unit 1 Introduction to mgmt.pdfUnit 1 Introduction to mgmt.pdf
Unit 1 Introduction to mgmt.pdf
 
Management
Management Management
Management
 
Management Concepts
Management ConceptsManagement Concepts
Management Concepts
 
Principles of management.ch01
Principles of management.ch01Principles of management.ch01
Principles of management.ch01
 
Foundation of management principles.pptx
Foundation of management principles.pptxFoundation of management principles.pptx
Foundation of management principles.pptx
 
New Microsoft PowerPoint Presentation.pptx
New Microsoft PowerPoint Presentation.pptxNew Microsoft PowerPoint Presentation.pptx
New Microsoft PowerPoint Presentation.pptx
 
Ch1 Managemnet and Organization
Ch1 Managemnet and OrganizationCh1 Managemnet and Organization
Ch1 Managemnet and Organization
 
Management
ManagementManagement
Management
 
Ppt on managerial skills
Ppt on managerial skillsPpt on managerial skills
Ppt on managerial skills
 
1. management
1. management1. management
1. management
 
Managerial excellence ppt 1
Managerial excellence ppt 1Managerial excellence ppt 1
Managerial excellence ppt 1
 
MOB_Class-1.PPT
MOB_Class-1.PPTMOB_Class-1.PPT
MOB_Class-1.PPT
 

More from Jathurika Mathyinparasan (10)

Marginal costing
Marginal costing Marginal costing
Marginal costing
 
Introduction to Management Accounting
Introduction to Management AccountingIntroduction to Management Accounting
Introduction to Management Accounting
 
Business plan
Business planBusiness plan
Business plan
 
Introduction to entrepreneurship
Introduction to entrepreneurshipIntroduction to entrepreneurship
Introduction to entrepreneurship
 
Maternity leave in Sri Lanka
Maternity leave in Sri LankaMaternity leave in Sri Lanka
Maternity leave in Sri Lanka
 
Learning Theories and Program Design
Learning Theories and Program DesignLearning Theories and Program Design
Learning Theories and Program Design
 
Employee development
Employee developmentEmployee development
Employee development
 
E- Learning in Training
E- Learning in Training E- Learning in Training
E- Learning in Training
 
The Environment and Corporate culture
The Environment and Corporate cultureThe Environment and Corporate culture
The Environment and Corporate culture
 
Slides for borrowing costs
Slides for borrowing costsSlides for borrowing costs
Slides for borrowing costs
 

Recently uploaded

BDSM⚡Call Girls in Sector 99 Noida Escorts >༒8448380779 Escort Service
BDSM⚡Call Girls in Sector 99 Noida Escorts >༒8448380779 Escort ServiceBDSM⚡Call Girls in Sector 99 Noida Escorts >༒8448380779 Escort Service
BDSM⚡Call Girls in Sector 99 Noida Escorts >༒8448380779 Escort ServiceDelhi Call girls
 
Reviewing and summarization of university ranking system to.pptx
Reviewing and summarization of university ranking system  to.pptxReviewing and summarization of university ranking system  to.pptx
Reviewing and summarization of university ranking system to.pptxAss.Prof. Dr. Mogeeb Mosleh
 
{ 9892124323 }} Call Girls & Escorts in Hotel JW Marriott juhu, Mumbai
{ 9892124323 }} Call Girls & Escorts in Hotel JW Marriott juhu, Mumbai{ 9892124323 }} Call Girls & Escorts in Hotel JW Marriott juhu, Mumbai
{ 9892124323 }} Call Girls & Escorts in Hotel JW Marriott juhu, MumbaiPooja Nehwal
 
GENUINE Babe,Call Girls IN Baderpur Delhi | +91-8377087607
GENUINE Babe,Call Girls IN Baderpur  Delhi | +91-8377087607GENUINE Babe,Call Girls IN Baderpur  Delhi | +91-8377087607
GENUINE Babe,Call Girls IN Baderpur Delhi | +91-8377087607dollysharma2066
 
Call now : 9892124323 Nalasopara Beautiful Call Girls Vasai virar Best Call G...
Call now : 9892124323 Nalasopara Beautiful Call Girls Vasai virar Best Call G...Call now : 9892124323 Nalasopara Beautiful Call Girls Vasai virar Best Call G...
Call now : 9892124323 Nalasopara Beautiful Call Girls Vasai virar Best Call G...Pooja Nehwal
 
VIP 7001035870 Find & Meet Hyderabad Call Girls Ameerpet high-profile Call Girl
VIP 7001035870 Find & Meet Hyderabad Call Girls Ameerpet high-profile Call GirlVIP 7001035870 Find & Meet Hyderabad Call Girls Ameerpet high-profile Call Girl
VIP 7001035870 Find & Meet Hyderabad Call Girls Ameerpet high-profile Call Girladitipandeya
 
Does Leadership Possible Without a Vision.pptx
Does Leadership Possible Without a Vision.pptxDoes Leadership Possible Without a Vision.pptx
Does Leadership Possible Without a Vision.pptxSaqib Mansoor Ahmed
 
Day 0- Bootcamp Roadmap for PLC Bootcamp
Day 0- Bootcamp Roadmap for PLC BootcampDay 0- Bootcamp Roadmap for PLC Bootcamp
Day 0- Bootcamp Roadmap for PLC BootcampPLCLeadershipDevelop
 
situational leadership theory by Misba Fathima S
situational leadership theory by Misba Fathima Ssituational leadership theory by Misba Fathima S
situational leadership theory by Misba Fathima Smisbafathima9940
 
Call Now Pooja Mehta : 7738631006 Door Step Call Girls Rate 100% Satisfactio...
Call Now Pooja Mehta :  7738631006 Door Step Call Girls Rate 100% Satisfactio...Call Now Pooja Mehta :  7738631006 Door Step Call Girls Rate 100% Satisfactio...
Call Now Pooja Mehta : 7738631006 Door Step Call Girls Rate 100% Satisfactio...Pooja Nehwal
 
Continuous Improvement Infographics for Learning
Continuous Improvement Infographics for LearningContinuous Improvement Infographics for Learning
Continuous Improvement Infographics for LearningCIToolkit
 
VIP 7001035870 Find & Meet Hyderabad Call Girls Kondapur high-profile Call Girl
VIP 7001035870 Find & Meet Hyderabad Call Girls Kondapur high-profile Call GirlVIP 7001035870 Find & Meet Hyderabad Call Girls Kondapur high-profile Call Girl
VIP 7001035870 Find & Meet Hyderabad Call Girls Kondapur high-profile Call Girladitipandeya
 

Recently uploaded (20)

BDSM⚡Call Girls in Sector 99 Noida Escorts >༒8448380779 Escort Service
BDSM⚡Call Girls in Sector 99 Noida Escorts >༒8448380779 Escort ServiceBDSM⚡Call Girls in Sector 99 Noida Escorts >༒8448380779 Escort Service
BDSM⚡Call Girls in Sector 99 Noida Escorts >༒8448380779 Escort Service
 
Reviewing and summarization of university ranking system to.pptx
Reviewing and summarization of university ranking system  to.pptxReviewing and summarization of university ranking system  to.pptx
Reviewing and summarization of university ranking system to.pptx
 
Unlocking the Future - Dr Max Blumberg, Founder of Blumberg Partnership
Unlocking the Future - Dr Max Blumberg, Founder of Blumberg PartnershipUnlocking the Future - Dr Max Blumberg, Founder of Blumberg Partnership
Unlocking the Future - Dr Max Blumberg, Founder of Blumberg Partnership
 
{ 9892124323 }} Call Girls & Escorts in Hotel JW Marriott juhu, Mumbai
{ 9892124323 }} Call Girls & Escorts in Hotel JW Marriott juhu, Mumbai{ 9892124323 }} Call Girls & Escorts in Hotel JW Marriott juhu, Mumbai
{ 9892124323 }} Call Girls & Escorts in Hotel JW Marriott juhu, Mumbai
 
Call Girls Service Tilak Nagar @9999965857 Delhi 🫦 No Advance VVIP 🍎 SERVICE
Call Girls Service Tilak Nagar @9999965857 Delhi 🫦 No Advance  VVIP 🍎 SERVICECall Girls Service Tilak Nagar @9999965857 Delhi 🫦 No Advance  VVIP 🍎 SERVICE
Call Girls Service Tilak Nagar @9999965857 Delhi 🫦 No Advance VVIP 🍎 SERVICE
 
Discover -CQ Master Class - Rikita Wadhwa.pdf
Discover -CQ Master Class - Rikita Wadhwa.pdfDiscover -CQ Master Class - Rikita Wadhwa.pdf
Discover -CQ Master Class - Rikita Wadhwa.pdf
 
GENUINE Babe,Call Girls IN Baderpur Delhi | +91-8377087607
GENUINE Babe,Call Girls IN Baderpur  Delhi | +91-8377087607GENUINE Babe,Call Girls IN Baderpur  Delhi | +91-8377087607
GENUINE Babe,Call Girls IN Baderpur Delhi | +91-8377087607
 
Disrupt or be Disrupted - Kirk Vallis.pdf
Disrupt or be Disrupted - Kirk Vallis.pdfDisrupt or be Disrupted - Kirk Vallis.pdf
Disrupt or be Disrupted - Kirk Vallis.pdf
 
Imagine - HR; are handling the 'bad banter' - Stella Chandler.pdf
Imagine - HR; are handling the 'bad banter' - Stella Chandler.pdfImagine - HR; are handling the 'bad banter' - Stella Chandler.pdf
Imagine - HR; are handling the 'bad banter' - Stella Chandler.pdf
 
Call now : 9892124323 Nalasopara Beautiful Call Girls Vasai virar Best Call G...
Call now : 9892124323 Nalasopara Beautiful Call Girls Vasai virar Best Call G...Call now : 9892124323 Nalasopara Beautiful Call Girls Vasai virar Best Call G...
Call now : 9892124323 Nalasopara Beautiful Call Girls Vasai virar Best Call G...
 
VIP 7001035870 Find & Meet Hyderabad Call Girls Ameerpet high-profile Call Girl
VIP 7001035870 Find & Meet Hyderabad Call Girls Ameerpet high-profile Call GirlVIP 7001035870 Find & Meet Hyderabad Call Girls Ameerpet high-profile Call Girl
VIP 7001035870 Find & Meet Hyderabad Call Girls Ameerpet high-profile Call Girl
 
Peak Performance & Resilience - Dr Dorian Dugmore
Peak Performance & Resilience - Dr Dorian DugmorePeak Performance & Resilience - Dr Dorian Dugmore
Peak Performance & Resilience - Dr Dorian Dugmore
 
Does Leadership Possible Without a Vision.pptx
Does Leadership Possible Without a Vision.pptxDoes Leadership Possible Without a Vision.pptx
Does Leadership Possible Without a Vision.pptx
 
Imagine - Creating Healthy Workplaces - Anthony Montgomery.pdf
Imagine - Creating Healthy Workplaces - Anthony Montgomery.pdfImagine - Creating Healthy Workplaces - Anthony Montgomery.pdf
Imagine - Creating Healthy Workplaces - Anthony Montgomery.pdf
 
Day 0- Bootcamp Roadmap for PLC Bootcamp
Day 0- Bootcamp Roadmap for PLC BootcampDay 0- Bootcamp Roadmap for PLC Bootcamp
Day 0- Bootcamp Roadmap for PLC Bootcamp
 
situational leadership theory by Misba Fathima S
situational leadership theory by Misba Fathima Ssituational leadership theory by Misba Fathima S
situational leadership theory by Misba Fathima S
 
Call Now Pooja Mehta : 7738631006 Door Step Call Girls Rate 100% Satisfactio...
Call Now Pooja Mehta :  7738631006 Door Step Call Girls Rate 100% Satisfactio...Call Now Pooja Mehta :  7738631006 Door Step Call Girls Rate 100% Satisfactio...
Call Now Pooja Mehta : 7738631006 Door Step Call Girls Rate 100% Satisfactio...
 
Becoming an Inclusive Leader - Bernadette Thompson
Becoming an Inclusive Leader - Bernadette ThompsonBecoming an Inclusive Leader - Bernadette Thompson
Becoming an Inclusive Leader - Bernadette Thompson
 
Continuous Improvement Infographics for Learning
Continuous Improvement Infographics for LearningContinuous Improvement Infographics for Learning
Continuous Improvement Infographics for Learning
 
VIP 7001035870 Find & Meet Hyderabad Call Girls Kondapur high-profile Call Girl
VIP 7001035870 Find & Meet Hyderabad Call Girls Kondapur high-profile Call GirlVIP 7001035870 Find & Meet Hyderabad Call Girls Kondapur high-profile Call Girl
VIP 7001035870 Find & Meet Hyderabad Call Girls Kondapur high-profile Call Girl
 

Introduction of Management

  • 2. Many definitions were given by various contributors;  According to Mary Parker Follet, management is ‘the art of getting things done through people’  George R Terry who defines management as “a process consisting of planning, organizing, actuating and controlling performed to determine and accomplish the objectives by the use of people and resources”.  According to F.W. Taylor, “Management is the art of knowing what you want to do and then seeing that it is done in the best and cheapest way”.
  • 3. Definition of Management The attainment of organizational goals in an effective and efficient manner through Four functions – planning – organizing – leading and – controlling organizational resources. Managers use a multitude of skills to perform functions
  • 4. Functions of Management Planning Select goals and ways to attain them Organizing Assign responsibility for task accomplishment Directing Instructing, guiding and inspiring human factor Controlling Monitor activities and make corrections Functions of Management
  • 5. Process of Management Planning Select goals and ways to attain them Organizing Assign responsibility for task accomplishment Directing Instructing, guiding and inspiring human factor Controlling Monitor activities and make corrections Resources •Human •Financial •Raw Materials •Technolog ical •Informatio n Performance • Attain goals •Products •Services •Efficiency •Effectivene ss
  • 6. Definition – Defines goals for future organizational performance – Decides tasks and use of resources needed Planning Function
  • 7. Definition – Follows planning – Reflects how organization tries to accomplish plan – Involves assignment of • tasks into departments • authority and allocation of resources across organization Organizing Function
  • 8. -Function of management which is related with instructing, guiding and inspiring human factor in the organization to achieve organizational mission and objectives. -There are three elements of direction Communication Leadership Motivation. Direction function
  • 9. Definition • Monitoring employees’ activities • Determining whether the organization is on target toward its goals • Making corrections as necessary Controlling Function
  • 10. Ten Manager Roles Category Role Informational Monitor-collects information about all the factors which affects his activities. Disseminator-possesses some of his privileged information to his subordinates Spokesperson-represents his organization while interacting with outsiders Interpersonal Figurehead -Perform duties of ceremonial nature Leader- leading, motivating and encouraging subordinates Liaison-serves as a connecting link between his organization and outsiders. Decisional Entrepreneur-manager assumes certain risks in terms of outcome of an action and constantly looks out for new ideas Disturbance handler-works like a fire-fighter manager Resource allocator -allocating resource efficiently Negotiator-manager negotiates with various groups
  • 13. • Conceptual Skills – Cognitive ability to see the organization as a whole and the relationships among its parts • Human Skills – ability to work with and through other people and to work effectively as a group member • Technical Skills – understanding of and proficiency in the performance of specific tasks
  • 14. You are a bright, hard-working entry-level manager who fully intends to rise up through the ranks. Your performance evaluation gives you high marks for your technical skills but low marks when it comes to human skills. Do you think human skills can be learned, or do you need to rethink your career path? If human skills can be learned, how would you go about it? Case for your discussion
  • 16. One manager said that the most valuable thing he learned in business school was that “there are 24 hours in a day, and you can use all of them.” Do you agree or disagree? What are some of the advantages to this approach to being a manager? What are some of the drawbacks? It’s a Case!