1. :E-mail panhwar5@hotmail.com :Website LinkedIn
https://ae.linkedin.com/in/muhammad-
ali-panhwar-9988b725
:Phone +971552586008 :Address Dubai, United Arab
Emirates
SunWin Telecom LLC (Dubai UAE) May 2016 — Present
Achiever Computers Ltd. (Dubai UAE) June 2014 — April 2016
Muhammad Ali
Panhwar
Executive Summary
MBA with more than 10 years of Managerial Experience in Government Sector in Pakistan & Private Sector in
Pakistan and Dubai, UAE.
Started & Managed Projects like i. Door to Door Registration Service ii. BISP (Benazir Income Support Program)
during my tenure in NADRA with my team. Door to Door Registration Service helped us to reach those citizens who
were either not interested to get registered or Sick/Elderly who were unable to visit Registration Centers.
Started community reach program “Registration Awareness Campaign” to get citizens registered with National
Database in Pakistan with the support of my team. After visible improvement in registration numbers, many offices in
Pakistan started to follow the pattern.
Developed course outline through TNAs, delivered lectures, created presentations for training of trainers, training of
New Recruits and Refresher Training for existing staff.
Managing inventory at 3PL, Imports, Exports and following up with Customers for payments, and close coordination
with Suppliers for Stock deliveries.
Work experience
Manager Operations & Logistics
Looking after entire operations of company, which includes Imports / Exports / Local trade.
Negotiating with freight forwarders on every shipment to get best freight.
Managing staff & HR issues.
Close coordination with forwarders for stock handling and storage in Dubai Airport Freezone (DAFZA).
Coordinating with suppliers and customers at home and abroad for smooth operations.
Close interaction with sales team to ensure timely dispatch of shipment as per orders of customer (home & abroad)
Troubleshooting of shipment problems, tracking, and resolution.
Liaison with Government Departments, Outside Parties.
This position reports directly to the Managing Director of the company.
Deputy Manager Logistics
Inventory Management.
Operated Dubai Customs Portal for Gate Pass and Bill of Entry.
Coordination with Suppliers / Customers / Forwarders.
Liaison with Dubai Customs & JAFZA Authorities,
Ensure timely dispatch of correct items in shipment to customers.
Daily reports and return to Main Office.
Follow up with suppliers local and abroad for timely procurement of inventory.
This position reports to Manager Logistics and to assist him in day to day operation and perform as Team leave and
Muhammad Ali Panhwar 1
2. National Database & Registration Authority
(NADRA Pakistan)
October 2004 — April 2011
IQRA University Main Campus Defence
View (Karachi Pakistan)
July 2004 — Oct 2004
Master of Business Administration (MBA) 1999 — 2002
In-Charge warehouse in his absence..
Deputy Manager
Assist Higher Management in Decision making process and ensure implementation of the same.
Framing of New SOPs and review for improvement in existing policies to enhance performance
Ensuring all parts of Operations Branch work in same wavelength to achieve maximum output.
Conducted more than 20 courts of inquiries pertaining to different cases of field offices working Provincial
Headquarters.
Liaison with outside parties / stakeholders.
Issuing Press Releases on Behalf of General Manager Provincial Headquarters.
Assist Manager (Operations) in his day to day assignments.
Ensure smooth operations of 54 x NADRA Swift Registration Centers and 19 x Mobile Registration Units in 11 districts
of lower Sindh province including City District Karachi.
Fill the position of Manager (Operations) in this absence.
Arrange Meetings / Conferences.
Arrange, design courses through (Training Need Assessment) and actively participate in Training of fresh recruited
staff / officers and conduct refresher courses.
Constituted a board which was responsible to scrutinize and determine nationality and filter out illegal immigrants who
fraudulently apply for National ID Card. On average I had to interview 150 persons per day and took decisions on each
case.
Visit / Inspection of field office in remote areas of Sindh Province and took corrective action and delivered on ground
training to field staff.
During my posting at NADRA Regional Headquarters Sukkur, we started facilitation cell to redress the grievances of
customers, attending public queries and solved their problems within timeframe. More than 8000 cases were resolved
within 3 months; some of these cases were as old as 2 years. Many more cases were streamlined for resolution.
In the year 2005 we conceived and started "Registration Awareness Campaign" along with my team we went to
Schools to educate children about importance of registration, we went to local communities, and met notables. After
this effort, new registration cases were improved by 20% within 2 weeks.
Established NADRA KIOSK facility, a bill payment machine in District Larkano Sindh in the year 2006.
Assistant Controller Administration (Administration Manager)
Handling overall administation of University, which includes housekeeping, supplies management, managing security and
support staff, liaison with external parties, transport management etc. Two coordination officers, one purchase officer, entire
store management, security and entire lower cadre staff like drivers, runners, dispatch rider, receptioning, electricians report
to this position. My prime task was to ensure smooth functioning of the organization as far as my department was concerned,
and proper coordination with other departments like Chancellor Secretariat, Faculty, Computer Section (Computer Resource
Center), Library, Examination etc.
Education
Shah Abdul Latif University Khairpur Mir's (Pakistan)
Marketing Management
Export Marketing
Principles of Management
Human Resource Management
Managerial Accounting
Business Communications
Organizational Behaviour
Project Management
Muhammad Ali Panhwar 2
3. Bachelor of Arts (International Relations) 1996 — 1998
Shah Abdul Latif University Khairpur Mir's (Pakistan)
International Relations
Modern Ideologies
European History
Politics
References
References available upon request.
Skills
Business Correspondence
Meetings Arrangement
TNA Design / Delivery of Training
Conflict Resolution
Budgeting
Windows Based Applications (MS Office and other Web Based Application etc.)
Reports & Returns
Muhammad Ali Panhwar 3