1. A
Feasibility Study
on
Furious Courier Pvt Ltd.
(A Project Feasibility Study on Establishment of Courier Company)
Submitted to:
Dr. Kalpesh P Prajapati,
Prof. Shraddha Jadeja
Assistant Professor
S.V. Institute of Management, Kadi
Submitted by:
Names Roll No
Ms. Bhoomi Patel F-20
Mr. Bhavik Parmar M-20
Mr. Harish Parmar M-21
Mr. Anand Pillai M-32
Mr. Ghanshyam Sarasariya M-40
Batch 2016-18
Semester-III, November-2017
2. I
PREFACE
True learning is born out of experience and observation. In modern day of industrialization, the
practical learning become a requirement in every field education, which is important to the student
and makes aware him about the business environment and work in condition, this project help the
student to bring at and exhibit his quality, which the student cannot exhibit in theoretical training.
As aim to Management Students we have to require skill as well as entrepreneur skill. Entrepreneur
management is the subject in we get hope to develop and check our entrepreneur skill and this project
report truly gives great and feeling to open our vision organization or a new firm.
In this report we could do feasibility analysis with new expansion of launched organization or new
business. We have to require doing various analysis and finding out feasibility of the project on either
new expansion or new unit establishment. Here we decided to start the business of Courier Company
named Furious Courier Pvt Ltd. in Kadi, Gujarat region.
The main objective of the feasibility project report at 3rd
SEM M.B.A level is to get awareness with
concepts, theories, and strategies used at the business plan.
We have undergone our feasibility Project report of “FURIOUS COURIER COMAPNY”. All the
valuable data are collected from the reliable sources.
3. II
ACKNOWLEDGEMENT
Acknowledgement is the expression of gratitude or appreciation for something. Gratitude is the noble
response of one’s soul to kindness or help generously rendered by another and its acknowledgement
is a duty and enjoyment.
Through this acknowledgement, we express our sincere gratitude to all those people who have been
associated with this project and helped us with and made it worthwhile experience.
First, we hardly thankful to Kadi Sarva Vishwavidyalaya (KSV) for giving us an opportunity to
enhance our practical knowledge and for preparation of feasibility report.
We are sincerely thanks to Head of the Department, Dr. Bhavin Pandya for providing good facilities
and for their generosity kindness to embrace us in S.V. Institute of Management, Kadi and to
complete the final project successfully.
We would also like to thank Prof. Shraddha Jadeja and Prof. Kalpesh Prajapati who has constantly
guided us throughout the project. We would also like to thank all other Faculty Members who guide
and support us.
Knowledge in itself is a continuous process. At this moment, we rarely find enough words to express
our gratitude towards all those who were constantly involved with us until successful completion of
our project.
4. III
EXECUTIVE SUMMARY
We are going to introduce our new company name as “Furious Courier Pvt Ltd.”. We are going to
new business in courier that provide services like one-day delivery, International delivery, overnight
delivery etc. which specific focus on those who mostly purchases from online, and those who daily
do their transactions through courier. Now a day, practical exposure is play a crucial role to enrich
knowledge.
Furious Courier Pvt Ltd. company is being promoted by a cohesive team of five enthusiastic
partners Mr. Bhavik Parmar, Mr. Anand Pillai, Mr. Ghanshyam Sarasariya, Mr. Harish Parmar and
Ms. Bhoom Patel. The company will incorporate set up courier service across the nation with large
connection.
The report focuses on feasibility report on courier business.
For the success of making courier services HR department must require so for that we have prepared
recruitment and selection of the employee and delegate the responsibility and authority to the
employees.
For the purpose of marketing department, we have prepared the schedule of implementation, analysis
of demand forecasting, Marketing Mix, and 4P’S analysis, STP analysis, technical analysis, process
of manufacturing, location and site distribution channel for preparing successful marketing plan of
courier services.
Finance is a blood of any organization and it required for running the business day to day activity.
We have done financial analysis of working capital requirement, means of finance, profit and loss
account, term loan, and balance sheet analysis for the make organization financially stable.
5. INDEX
SR NO. PARTICULAR PAGE NO.
I Preface I
II Acknowledgement II
III Executive summery III
Chapter 1 : Project at Glance
1.1 Introduction about courier service 1
1.2 Name of the Company 2
1.3 Date of Incorporation 2
1.4 Address 2
Chapter 2 : Promoters and Their Backgrounds
2.1 Proposed Directors 4
2.2 About the Main Promoters 4
Chapter 3 : Project Background
3.1 Project Concept 6
3.2 Key Success Factors 7
Chapter 4 : Service, Market and Demand Analysis
4.1 Demand Forecasting 8
4.2 Inventory Control System 9
4.3 Flow of Service to the customer 10
4.4 Service Strength 11
4.5 Marketing Strategy 11
4.6 Marketing Mix 12
4.7 STP Analysis 14
Chapter 5 : Data Analysis and Interpretation 16
Chapter 6 : Financial Analysis
6.1 Total Finance Required for the Project 22
6.2 Working Capital 25
6.3 Total Working Capital Requirement 25
6.4 Projected Profit and Loss Account 26
6.5 Projected Balance Sheet 27
Bibliography
Annexure
6. CHAPTER #
1
PROJECT AT GLANCE
CHAPER CONTENT
1.1 Introduction about courier service
1.2 Name of the Company
1.3 Date of Incorporation
1.4 Address
7. KADI SARVA VISHWAVIDYALAYA UNIVERSITY, GANDHINAGAR
S.V. INSTITUTE OF MANAGEMENT, KADI 1
Couriers are basically a service for sending money or goods at some extra cost. It involves a person
or a company engaged in transporting, dispatching and distributing letters, parcels and mails. In a
rather layman term, it can be said that, compared to normal mail service, a courier possess many added
features. A courier is much faster, safer and secured than ordinary mail. It is a specialized service with
authenticated signature. It has tracking services with each service being treated as a specific individual
case. Dedicated timely deliverance is its primary hall mark. These features do cost a bit extra but with
so many features available, the cost gets leveraged.
Courier are distinguished from ordinary mail services by features such as speed, security, tracking,
signature, specialization and individualization of services, and committed delivery times, which are
optional for most everyday mail services. As a premium service, courier is usually more expensive
than usual mail services, and their use is typically restricted to packages where one or more of these
features are considered important enough to warrant the cost.
Today the huge global companies have their own fleet of trucks and aircrafts solely for the purpose of
transporting the logistics whereas the mode of operation in cities is influenced by bicycle and
motorcycle. The transporting methodology involves truck owners operating in tandem with the major
logistics companies. They normally cover the defined routes.
In cities, there are often bicycle couriers or motorcycle couriers but for consignments requiring
delivery over greater distance network, this may often include lorries, railways and aircraft.
OBJECTIVES:
To provide qualitative courier service to the customer with reasonable price
To provide employment to the worker or local area people
To provide service at reasonable price
To provide faster service
To maximize customer satisfaction instead of profit earning
1.1 INTRODUCTION ABOUT COURIER SERVICE
8. KADI SARVA VISHWAVIDYALAYA UNIVERSITY, GANDHINAGAR
S.V. INSTITUTE OF MANAGEMENT, KADI 2
REASONS:
The business can be start with small investment
Less competitors in the Indian market
Workers or people are easily available
Business is registered without difficulty.
The service will be available in different categories like, one-day delivery, standard delivery,
according to size (in kg.), distance. The business requires huge investment or capital. In India
online shopping craze is growing rapidly, so courier service need to be fast.
Our company name will be “FURIOUS COURIER PVT LTD.”
Slogan “DON’T MOVE, WE WILL MOVE FOR YOU”
Our company offer the courier services to all types of parcels including confidential courier
service to normal courier services.
We are going to incorporate our “FURIOUS COURIER PVT LTD” from 30th September 2017.
MAIN OFFICE/HEADQUARTER:
City Plax
Ring Road
At-Thaltej Road
District-Mehsana
State- Gujarat
Website- www.furiouscourier.com
1.2 NAME OF THE COMPANY
1.3 DATE OF INCORPORATION
1.4 ADDRESS
9. KADI SARVA VISHWAVIDYALAYA UNIVERSITY, GANDHINAGAR
S.V. INSTITUTE OF MANAGEMENT, KADI 3
Email- help@furiouscourier.com
SUB OFFICE/LOCAL OFFICE:
The sub office will be locating at every district of state. And each taluka contains one courier
partner.
10. CHAPTER #
2
PROMOTERS AND THEIR
BACKGROUND
CHAPER CONTENT
2.1 Proposed Directors
2.2 About the Main Promotors
11. KADI SARVA VISHWAVIDYALAYA UNIVERSITY, GANDHINAGAR
S.V. INSTITUTE OF MANAGEMENT, KADI 4
Mr. Bhavik Parmar
Mr. Anand Pillai
Mr. Harish Parmar
Ms. Bhoomi Patel
Mr. Ghanshyam Sarasariya
We are the Five promoters for our Furious Courier Pvt Ltd. Company, which provides the courier
related services to customer who wants to send and receive courier individually as well as for online
shopping sites like Flipkart, Snapdeal, Ebay and Amazon.
Each promoter’s haves the knowledge regarding the courier company and each are qualified
specialisation in the MBA.
The company is being promoted by Bhavik Parmar, Harish Parmar, Ghanshyam Sarasariya, Anand
Pillai and Bhoomi Patel.
Mr. Bhavik Parmar
This Bachelor of Business Administration believes in smart work with perfection. He believes in team
work and possesses good interpersonal skills. He likes to work with ambitious organization which can
provide learning value.
2.2 ABOUT THE MAIN PROMOTERS
2.1 PROPOSED DIRECTORS
12. KADI SARVA VISHWAVIDYALAYA UNIVERSITY, GANDHINAGAR
S.V. INSTITUTE OF MANAGEMENT, KADI 5
Mr. Anand Pillai
A graduate student in Business Administration Stream. He is always ready to accept challenging job.
Having experience in banking and insurance sector. He is having good analytical skill and able to
manage and co-ordinate people.
Mr. Harish Parmar
A cheerful & pleasant personality person with an excellent communication skill. He possesses sound
interpersonal skill and believes in teamwork. He believes in simple living & high thinking with
complete dedication to assigned job.
Ms. Bhoomi Patel
Doing MBA with finance specialization a confidence and commitment in her worthwhile possessions.
With her optimistic & creative nature, she is intense to work in dynamic environment with her best
efforts to get benefit to her company.
Mr. Ghanshyam Sarasariya
A computer application graduate having sound knowledge of IT. He is ready to take every challenge
as an opportunity to develop himself. He is eager to work in dynamic field with his best efforts to reap
benefits for the company.
Our form of business is partnership firm, so all the expenses are incurred by each promoter is equal.
And all have the same responsibility for our company.
14. KADI SARVA VISHWAVIDYALAYA UNIVERSITY, GANDHINAGAR
S.V. INSTITUTE OF MANAGEMENT, KADI 6
Now-a-days most of people become aware about courier service because of the increased demand of
online purchasing. And that’s makes easier to access any product or service from any corner of the
world. So, product from another country can be accessed by local consumer from paying small charges
of couriers.
We are going to start our new business on courier service, which provides lots of service regarding
courier to the customer with reasonable price. The service will be like this One-day delivery,
Immediate return, 24*7-day service and anywhere delivery etc. are the unique things about our
venture.
Moreover, we are planning to provide online pick up and drop service for courier. So, customer can
access the price of delivery and can book pick up of the product and we are also planning to tie up
with online shopping sites like, Flipkart, Ebay and Snapdeal etc.
List of services we are going to provide,
One-day delivery
Immediate Return
Temporary Insurance
27x7 day service
Anywhere delivery
Affordable Price
Confidential document delivery
3.1 PROJECT CONCEPT
15. KADI SARVA VISHWAVIDYALAYA UNIVERSITY, GANDHINAGAR
S.V. INSTITUTE OF MANAGEMENT, KADI 7
27x7 day delivery
Temporary Insurance
Anywhere delivery
Immediate Return (For online purchase from authenticated sites like Flipkart, Snapdeal and
Amazon etc.)
Faster Delivery
Affordable Price
3.2 KEY SUCCESS FACTORS
16. CHAPTER #
4
SERVICE, MARKET AND
DEMAND ANALYSIS
CHAPER CONTENT
4.1 Demand Forecasting
4.2 Inventory Control System
4.3 Flow of Service to the Customer
4.4 Service Strength
4.5 Marketing Strategy
4.6 Marketing Mix
4.7 STP Analysis
17. KADI SARVA VISHWAVIDYALAYA UNIVERSITY, GANDHINAGAR
S.V. INSTITUTE OF MANAGEMENT, KADI 8
India does not rank in top 10 countries in terms of e-commerce sales, however, India & China today
are one of the fastest growing countries in terms of e-commerce sales. India’s E-commerce market,
as per Goldman Sachs is expected to hit $100 billion by FY 2020. The top three e-commerce logistics
providers in India and market leaders who are driving these numbers are Flipkart, Amazon, and
Snapdeal.
The CEP Industry
(Courier, Express,
Parcel) came into
existence due to the
failure of traditional
postal companies to deal
with the changing
customer requirements
without being able to
provide faster
services. As markets
began globalized, The
CEP firms then expanded into various countries, providing various other global services and capturing
a major part of market share. Some of the global market leaders we know today are DHL, FedEx.
Some of the local players who carved a niche for themselves in India are Gati, DTDC, BlueDart.
From the above table we can say that in coming years there will be a great demand of online shopping
which ultimately increase courier service/transaction and creates huge demands in the market.
Initially it takes time to build the reputation in the market regarding our services. But the courier is
one type of the business which is never stop. And by providing the accurate and clear services to our
customers we will increase the demand in the market.
We forecast that in the coming day’s lots of the courier company will enters into the national market
and after few years we will also increase our service portfolio so the customers are completely satisfied
4.1 DEMAND FORECASTING
18. KADI SARVA VISHWAVIDYALAYA UNIVERSITY, GANDHINAGAR
S.V. INSTITUTE OF MANAGEMENT, KADI 9
with us. So thus by proving the services to the courier users we will have the great demand in the
future.
Reason for Forecasting Demand
To plan for the future by reducing uncertainty.
To anticipate and manage change.
To increase communication and integration of planning teams.
To anticipate inventory and capacity demands and manage lead times.
To project costs of operations into budgeting processes.
To improve competitiveness and productivity through decreased costs and improved delivery
and responsiveness to customer needs.
We determined the demand with the help of primary survey and observation of customer at the time
of delivery. We did primary survey for analysing current demand of courier service and their existing
problem and how we can fix that problem from our services. The primary data explained in data
analysis part.
The success of courier company totally depends on management of inventory and efficiency and
accuracy of warehouse and transportation. Having technology solutions in place to manage inventory
storage as well as shipping and logistics is essential.
Real time access of package is also important factor for customer, for that we need accurate and
powerful management of inventory/parcels.
Our warehouse management systems prevent from overstocking but we will make sure that there is
always easier to access package or parcels.
We will try to give real time location of package tracking system with courier number of package. So,
customer can locate the package where his package reached, and when he/she will get their courier.
4.2 INVENTORY CONTROL SYSTEM
19. KADI SARVA VISHWAVIDYALAYA UNIVERSITY, GANDHINAGAR
S.V. INSTITUTE OF MANAGEMENT, KADI 10
4.3 FLOW OF SERVICE TO THE CUSTOMER
20. KADI SARVA VISHWAVIDYALAYA UNIVERSITY, GANDHINAGAR
S.V. INSTITUTE OF MANAGEMENT, KADI 11
Service strengths are the most important for every successful business organization. Our service
strengths are listed as below. With the support of our qualified promoters, we offer reliable courier
Services.
All the information related to transportation documentations and billing is clear and accurate.
Each promoter is graduate in the management degree so it provides the very reliable and
updates details as per the Government of India.
24X7 Customer Support services through our website and customer care service.
Can locate our sub branch to the nearest place of customer.
Initially we will provide some basic courier related a service which is listed in former part. Then after
some period we will increase our service portfolio. Increase following services which we will not
providing initially.
We will also distribute our Pamphlets and Brochures to the E-Retailers, Online Sellers and Online
shopping sites and to inform about the new business as well as marketing through social media
websites.
So thus by this way we increase the range of our services and our patrons can get all the required
assistance only from our courier company by contacting to us they can feel the relief for such courier
service. These all the services are provided on the fee basis.
4.4 SERVICE STRENGTH
4.5 MARKETING STRATEGY
21. KADI SARVA VISHWAVIDYALAYA UNIVERSITY, GANDHINAGAR
S.V. INSTITUTE OF MANAGEMENT, KADI 12
Marketing mix is consisting of the all the four elements Product, Price, Place and Promotion.
4Ps 4Cs
Product Solution to Customer
Price Value to customer
Place Access to Customer
Promotion Information to Customer
Product
Product is the combination of tangible and intangible elements. The courier product, which is
mainly the destination, can only be experienced or measured by kilometre.
Here our product is providing the services to customers are as below.
Domestic Courier Service
Regional Courier Service
Online Shopping Courier Service
Price
Price is an important element in marketing mix, because it directly relates to revenue generation.
Price is the one, which creates sales revenue – all other parts of marketing mix are costs. Pricing
has to be done whenever a new product is launched, its variant is launched
Pricing also depends on the geographic location of the destination. To match demand and supply
courier parcel managers try to get either discount although we will charge the fees according to
the service.
Premium Service- Like faster delivery, With comfort, for durable items or perishable items.
Destination/According Kilometres- The fee will be charged based on kilometres of area
According to weight/size- The weight/size of the product is also considered while delivering
courier.
4.6 MARKETING MIX
22. KADI SARVA VISHWAVIDYALAYA UNIVERSITY, GANDHINAGAR
S.V. INSTITUTE OF MANAGEMENT, KADI 13
Service Price
Same day Delivery Based on Km and Weight
Express Delivery Based on Km and Weight
Standard Delivery Based on Km and Weight
Shopping sites Based on Km and Weight
Place
It indicates the place where the service is available. All the services are provided by us from our
office.
Ahemdabad > Headquarter
State > Every State Contains One Main Office
District > District office for managing regional courier service
Taluka > Sub office for pickup and delivery of courier to ended users
Promotion
Promotion relates to communicating with customers. It will provide information to assist them in
making a decision to buy a product or service.
We are going to promote our service from the following way:
Advertising
Tie up with online shopping sites
Word of mouth
Digital Marketing
23. KADI SARVA VISHWAVIDYALAYA UNIVERSITY, GANDHINAGAR
S.V. INSTITUTE OF MANAGEMENT, KADI 14
STP stands for:
Step 1: Segment your market.
Step 2: Target your best customers.
Step 3: Position your offering.
This model is useful because it helps to identify the most valuable types of customer, and then develop
products and service and marketing messages that ideally suit them. This allows engaging with each
group better, personalizing our messages, and selling much more of our product and service.
Step 1: Segment Market
Demographic – By personal attributes
Age- No age restriction
Gender- No matter, anyone can purchase, but specific utilize by old age people or middle age
people.
Education- No matter, anyone can purchase
Occupation- No matter, anyone can purchase
Geographic – Covers all states of India.
Psychographic –Everyone can purchase.
Behavioural – Everyone can purchase but focuses only those who do more and more online
shopping consumers
Socio-Economic: Everyone can purchase
Step 2: Target Best Customers
Everyone who wants to send and receive documents, products and other items from one place
to another is ours target customer.
4.7 STP ANALYSIS
24. KADI SARVA VISHWAVIDYALAYA UNIVERSITY, GANDHINAGAR
S.V. INSTITUTE OF MANAGEMENT, KADI 15
Step 3: Position Offering
By providing the clear and accurate service we will position the brand of our company among
our clients.
Tag line for our service will be “Don’t move, we will move for you”
26. KADI SARVA VISHWAVIDYALAYA UNIVERSITY, GANDHINAGAR
S.V. INSTITUTE OF MANAGEMENT, KADI 16
1. Gender
2. Occupation
Particular Frequency %
Male 16 25
Female 49 75
Total 65 100
Particular Frequency %
Business 5 8
Profession 5 8
Self-Employed 17 26
Service 13 20
Student 25 38
Total 65 100
5.1 DATA ANALYSIS AND INTERPRETATION
Male
25%
Female
75%
Gender
Business
8%
Profession
8%
Self-
Employed
26%
Service
20%
Student
38%
Occupation
27. KADI SARVA VISHWAVIDYALAYA UNIVERSITY, GANDHINAGAR
S.V. INSTITUTE OF MANAGEMENT, KADI 17
3. How often do you use courier service?
Interpretation:
In our research we found that most of our respondent uses courier service on frequently bases.
From the above graph and table through we can say that 62% people use courier service less than
5 times per week. While greater than 5 times per week is 28% which means they are most frequent
users of courier service. Only 5% and 6% people are less frequent users in our research.
<5
times
per
week
61%
>10 times per
week
28%
<5 times per
months
5%
>10 times
per
months
6%
How often do you use courier service?
Particular Frequency %
<5 times per week 40 62
>10 times per week 18 28
<5 times per months 3 5
>10 times per months 4 6
Total 65 100
28. KADI SARVA VISHWAVIDYALAYA UNIVERSITY, GANDHINAGAR
S.V. INSTITUTE OF MANAGEMENT, KADI 18
4. Are you satisfied with your existing courier/delivery service?
Particular Frequency %
Yes 34 52
No 31 48
Total 65 100
Interpretation:
In our research 48% respondent dissatisfied with existing courier service and 52% respondents are
satisfied with existing courier service. Or we can say that 50% people satisfied with existing courier
service while other 50% respondent not happy with existing courier service.
Yes
52%
No
48%
Satisfaction with existing courier
service?
29. KADI SARVA VISHWAVIDYALAYA UNIVERSITY, GANDHINAGAR
S.V. INSTITUTE OF MANAGEMENT, KADI 19
5. How would you rate their services?
(1=Very Good, 2=Good, 3=Satisfactory, 4=Poor and 5=Very Poor)
Interpretation:
The purpose of asking above question is to know existing satisfaction level of customer for courier
service. In our research the standard delivery mean score is 2.31 which is near to 2 which means it is
‘Good’. The same day delivery mean score is 2.69 which is near to 3 which means it is ‘Satisfactory’.
And other services mean score is also above 2.5 which means its ‘satisfactory’ as per consumer.
Particular Mean Score
Standard delivery 2.31
Same day delivery 2.69
Overnight Parcel Delivery 2.8
International Delivery 2.6
Package tracking system 2.71
Storage 2.68
Packaging 2.6
Carrying Facility 2.52
Return facility 2.74
30. KADI SARVA VISHWAVIDYALAYA UNIVERSITY, GANDHINAGAR
S.V. INSTITUTE OF MANAGEMENT, KADI 20
6. Have you ever use complaint mechanism?
Particular Frequency %
Yes 20 31
No 45 69
Total 65 100
Interpretation:
The above question asked to know consumer use complaint department to solve their problem and
their level. So we can identify people are satisfied or dissatisfied. In the above question only 31%
respondents used complaint mechanism and rest didn’t used complaint mechanism.
31%
69%
Have you ever used complaint
Mechanism?
Yes
No
31. KADI SARVA VISHWAVIDYALAYA UNIVERSITY, GANDHINAGAR
S.V. INSTITUTE OF MANAGEMENT, KADI 21
7. Will you prefer our service if we provide you following things?
(1=Definitely, 2=Probably, 3=Not sure, 4=Probably Not and 5=Definitely Not)
Interpretation:
This is the most important question for our feasibility study. The above question asked to know
whether people prefer our service or not. From the above table we can say that the immediate
return mean score is 1.5 which is near to 1 or 2 which is means its ‘Definitely’ and ‘Probably’
people prefer our service. The second 24x7 day service mean score is 1.63 which is near to 2 which
means its ‘Probably’ prefer our service and other service like Low cost, Temporary Insurance and
Anywhere delivery mean score is also near to 2 which means there is chance of people prefer our
service.
Particular Mean
Score
Immediate Return
(You can open online shopping package at the time of delivery and if
you found it is not matching with your preference then you can return
immediately)
1.5
24 x 7 day service 1.63
Low cost 1.78
Temporary Insurance ( If package get lost or damage) 1.75
Anywhere delivery 1.78
32. CHAPTER #
6
FINANCIAL ANALYSIS
CHAPER CONTENT
6.1 Total Finance Required for project
6.2 Working Capital
6.3 Total Working Capital Requirement
6.4 Project Profit and Loss Account
6.5 Project Balance Sheet
33. KADI SARVA VISHWAVIDYALAYA UNIVERSITY, GANDHINAGAR
S.V. INSTITUTE OF MANAGEMENT, KADI 22
Now the most important chapter in over innovation is to determine the financial plan.
For establishing any project, following points are requiring to be considered.
1. What is the total finance required for the project?
2. What will be total require working capital?
3. Finance and working capital arrangement?
What is the total finance required for the project?
Our project is on establishing courier service firm. To determine the requirement of finance, we have
to find out the necessary things to establish and operate our firm.
Registration.
Head Office and Regional Offices.
Office Requirements.
Vehicles.
Necessary Equipment’s.
Marketing Expense’s.
Working Capital.
Registration.
We require below registrations and licence to establish firm legally.
Particular Cost
Pvt. Ltd. Firm Registration 10,000
GST Registration 6,000
Service Tax Registration 6,000
Total Cost 22,000
Head Office and Regional Office.
This requires for our networking and ease of operation. By our regional offices we can access
large market.
Office Type Approx. Sq. Ft. No. Of office Total Cost
Head office 3,000 1 30,00,000
State offices 800 29 2,32,00,000
Regional offices 500 600 30,00,00,000
Total 3,26,200 630 32,62,00,000
6.1 TOTAL FINANCE REQUIRED FOR THE PROJECT
34. KADI SARVA VISHWAVIDYALAYA UNIVERSITY, GANDHINAGAR
S.V. INSTITUTE OF MANAGEMENT, KADI 23
Office Requirements.
For 1 Head Office
Particular Unit Price Qty. Total
Desktop Computers 20,000 30 6,00,000
Laptops 30,000 20 6,00,000
Internet 15,000 1 15,000
Air condition 25,000 10 2,50,000
Lightings 10,000 1 10,000
Landline Phones 2,000 5 10,000
Printer, Scanner and Fax 8,000 10 80,000
Stationery & Sundry Expenses 15,000 1 15,000
Total 15,80,000
For 29 State Office
Particular Unit Price Qty. Total
Desktop Computers 20,000 10 2,00,000
Laptops 30,000 5 1,50,000
Internet 5,000 1 5,000
Air condition 25,000 5 1,25,000
Lightings 10,000 1 10,000
Landline Phones 2,000 1 2,000
Printer, Scanner and Fax 8,000 10 80,000
Stationery & Sundry Expenses 10,000 1 10,000
Total For 1 Office 5,82,000
Total For 29 Offices 1,68,78,000
For 600 Regional Offices
Particular Unit Price Qty. Total
Desktop Computers 20,000 2 40,000
Laptops 30,000 1 30,000
Internet 5,000 1 5,000
Air condition 25,000 1 25,000
Lightings 5,000 1 5,000
Landline Phones 2,000 1 2,000
Printer, Scanner and Fax 8,000 2 16,000
Stationery & Sundry Expenses 5,000 1 5,000
Total For 1 Office 1,28,000
Total For 600 Offices 7,68,00,000
35. KADI SARVA VISHWAVIDYALAYA UNIVERSITY, GANDHINAGAR
S.V. INSTITUTE OF MANAGEMENT, KADI 24
Office Type Cost
1 Head Office 15,80,000
29 State Offices 1,68,78,000
600 Regional Offices 7,68,00,000
Total 9,52,58,000
Vehicles.
Vehicles are back bone of courier service; we have to purchase verity of vehicles according to
purpose.
Vehicle Require for 1 Regional Office
Vehicle Type Unit Price Qty. Total
Pickup and Delivery Truck 4,00,000 1 4,00,000
Bikes 50,000 5 2,50,000
Total 6,50,000
Total for 600 Regional Offices
Pickup and Delivery Truck 600 24,00,00,000
Bikes 3,000 15,00,00,000
Total 39,00,00,000
Necessary Equipment’s.
Equipment’s saves our time and efforts, also its shows our professionalism. By this
equipment’s we can work efficiently. It’s a worth of money.
Equipment's require for 1 Regional office
Equipment Name Unit Rate Qty. Total
GPS machines 2,000 6 12,000
Digital Signature machines 2,000 6 12,000
Trolley 5,000 4 20,000
Hydraulic Lift 10,000 1 10,000
Delivery boy uniform 500 6 3,000
Total 57,000
Total For 600 Regional offices 3,42,00,000
36. KADI SARVA VISHWAVIDYALAYA UNIVERSITY, GANDHINAGAR
S.V. INSTITUTE OF MANAGEMENT, KADI 25
Marketing Expense.
Marketing and customer satisfaction are necessary for continues improvement.
Particular Cost
Website with Tracking System 15,000
CatLog 20,000
Call Centre and helpline 1,00,000
Total 1,35,000
Working capital is requiring for day to day business.
Particular Working Capital
Head office 5,00,000
29 State office 58,00,000
600 Regional Office 6,00,00,000
Total 6,63,00,000
Total Capital Require
Particular Total
Registration 22,000
Head Office and Regional Offices 32,62,00,000
Office Requirements 9,52,58,000
Vehicles 39,00,00,000
Necessary Equipment’s 3,42,00,000
Marketing Expense’s 1,35,000
Working Capital 6,63,00,000
Total Capital Required 91,21,15,000
6.2 WORKING CAPITAL
6.3 TOTAL CAPITAL REQUIRE
37. KADI SARVA VISHWAVIDYALAYA UNIVERSITY, GANDHINAGAR
S.V. INSTITUTE OF MANAGEMENT, KADI 26
Projected Profit and Loss Account of Furious Courier Pvt Ltd. For the Year Ended….
Particulars
Years
2017-18 2018-19 2019-20 2020-21 2021-22
OPERATING INCOME
Income from Services 30000000 50000000 80000000 120000000 150000000
Other Income 800000 120000 150000 140000 230000
Total Income 30800000 50120000 80150000 120140000 150230000
LESS EXPENSES
OPERATING EXPENSES
Rent 120000 140000 150000 180000 240000
Wages/Salaries 8500000 9000000 9500000 12000000 12500000
Fuel-Motor Vehicle 1400000 1600000 1800000 1900000 2100000
Repair & Maintenance 56000 40000 65000 80000 125000
Depreciation & Amortisation 58000 58000 58000 58000 58000
Administrative Expenses 6500000 7000000 7800000 8500000 9000000
Electricity Bill 230000 500000 800000 1500000 2400000
Miscellaneous Expenses 15000 24000 16000 28000 46000
Total Operating Expenses 16879000 18362000 20189000 24246000 26469000
FINANCIAL EXPENSES
Bank Charges 40000 45000 58000 64000 98000
Interest 60000 80000 120000 125000 124000
Total Financial Expenses 100000 125000 178000 189000 222000
TOTAL EXPENSES 16979000 18487000 20367000 24435000 26691000
PROFIT BEFORE TAX 13821000 31633000 59783000 95705000 123539000
Service Tax (18% GST) 2487780 5693940 10760940 17226900 22237020
PROFIT AFTER TAX(NET PROFIT) 11333220 25939060 49022060 78478100 101301980
Provision for Dividend(40%) 4533288 10375624 19608824 31391240 40520792
General Reserve (60%) 6799932 15563436 29413236 47086860 60781188
6.4 PROJECTED PROFIT AND LOSS ACCOUNT
38. KADI SARVA VISHWAVIDYALAYA UNIVERSITY, GANDHINAGAR
S.V. INSTITUTE OF MANAGEMENT, KADI 27
Estimated Balance Sheet of Furious Courier Pvt Ltd. For the Year Ended…
Particular
Years
2017-18 2018-19 2019-20 2020-21 2021-22
Sources of Funds
Share Capital 140000000 140000000 140000000 140000000 140000000
Loan Fund 40000000 40000000 40000000 40000000 40000000
General Reserve 6814692 15569832 29412252 47083416 60767904
Total Source Fund 186814692 195569832 209412252 227083416 240767904
Application of Funds
Fixed Assets
Building 326200000 316200000 306200000 296200000 286200000
Trucks and Bikes 390000000 380000000 370000000 360000000 350000000
Other Fixed Assets 34200000 33200000 32200000 31200000 30200000
Less Depreciation 58000 58000 58000 58000 58000
Total Fixed Assets 750342000 729342000 708342000 687342000 666342000
Cash at Bank 24000000 38000000 189000000 46000000 58000000
Current Assets 5800000 8600000 8900000 9402500 1250000
Current Liabilities
Provision for Dividend 4533288 10375624 19608824 31391240 40520792
Net working Capital 182281404 185194208 189803428 195692176 200247112
Total Application of Fund 186814692 195569832 209412252 227083416 240767904
6.5 PROJECTED BALANCE SHEET
40. 10/21/2017 A Feasibility study on Courier Company
https://docs.google.com/forms/d/1PkCUuJKFiLtDxHQGRYcd9pWmuBVupbXUQySvsX2SGVw/edit 1/2
A Feasibility study on Courier Company
We are students of S.V. Institute of Management, Kadi and presently doing a research on “A
feasibility study on establishment of courier Company”. I request you to kindly fill the questionnaire
below and assure you that the data generated shall be kept confidential.
* Required
1. Email address *
2. Name *
3. Gender *
Mark only one oval.
Male
Female
4. Education *
Mark only one oval.
Service
Business
Student
Profession
Self-Employed
5. How often do you use courier service? *
Mark only one oval.
<5 times per week
>10 times per week
<5 times per months
>10 times per months
6. Are you satisfied with your existing courier/delivery service? *
Mark only one oval.
Yes
No
41. 10/21/2017 A Feasibility study on Courier Company
https://docs.google.com/forms/d/1PkCUuJKFiLtDxHQGRYcd9pWmuBVupbXUQySvsX2SGVw/edit 2/2
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7. How would you rate their services? *
Check all that apply.
Very good Good Satisfactory Poor Very Poor
Standard delivery
Same day delivery
Overnight Parcel Delivery
International Delivery
Package tracking system
Storage
Packaging
Carrying Facility
Return facility
8. Have you ever use complaint mechanism? *
Mark only one oval.
Yes
No
9. Will you prefer our service if we provide you following things: *
Check all that apply.
Definitely Probably
Not
sure
Probably
not
Definitely
not
Immediate Return (You can open
online shopping package at the
time of delivery and if you found
it is not matching with your
preference then you can return
immediately)
24 x 7 day service
Low cost
Temporary Insurance ( If
package get lost or damage)
Anywhere delivery
10. Suggestions
Send me a copy of my responses.