1. MORAN PENNEY
Orlando, FL
321-750-8406
Moranpenney10@gmail.com
http://linkedin.com/in/morana75
ADMINISTRATIVE ASSISTANT
PROFILE
Self-sufficient Administrative Assistant with excellent written and verbal communication skills.
Professional, punctual and approachable. Work well with diverse population, dynamic customer
service skills and attentive to detail.
SUMMARY OF QUALIFICATIONS
 Bi-lingual: English/Hebrew
 Microsoft Office Suites
 Time Management
 Problem Solving
 Team player
 Document Management
 Inventory Control
 Multi-Tasking
 Planning
 Accounts Payable
PROFESSIONAL EXPERIENCE
 Assisted 30-50 customers daily with billing issues regarding services rendered.
 Reconciled expense accounts for three national managers through Concur for accuracy.
 Processed bi-weekly payment for over 500 providers via two different computer systems.
 Planned monthly events, meetings and social gatherings for staff of approximately 50.
 Prepared month end financial reports
 Organized spreadsheets with data concerning out of network providers for Service
Advisors
 Resolved customer issues regarding product distribution.
 Translated user guides for a variety of company products.
 Handled 50-60 customer service calls an hour.
 Performed general office duties such as invoicing, phone orders, filing, typing shipping
labels and facsimiles
WORK HISTORY
Sears Holding Corporations, Sr. Administrative Assistant, Winter Park, FL 2009-2016
Connexctions, Technical Support Agent, Orlando, FL 2007-2008
Etch Art, LLC, Customer Service Representative, Cocoa, FL 2005-2007
EDUCATION
Bachelor’s of Art, Sapir College, Sederot, Israel