1. ALESHA MOREL
Address: 1504 Canal Street, Lehigh Acres, Florida 33936
Phone: 239.245.5034 Email: aleshamorel@gmail.com
CUSTOMER SERVICE REPRESENTATIVE
QUALIFICATIONS PROFILE
Detail-oriented, highly analytical, and dedicated professional aiming to respond to new challenges and contribute
to general administrative support and clerical management; equipped with unwavering commitment to provide
exceptional service. Armed with proven capability of efficiently managing overall office operations. Proficient in
demonstrating expertise in administrative and customer service, prioritization, scheduling, and team supervision.
Articulate communicator with bilingual skills in English and Spanish.
RE L E V A N T EX P E R I E N C E
Fort Myers Police Department | Fort Myers, FL
Police Officer | Field Training Officer 2005–Present
Prepare reports, booking and inventory efficiently on a daily basis by utilizing Microsoft office tools such as
Word and Excel.
Conduct training sessions for new recruits and train them on how to effectively perform the daily functions of
a police officer.
Resolve complaints, conduct incident investigation and report.
Washington Mutual Bank | Bronx, NY
Teller (Part-Time) 2005
 Assumed responsibility in receiving checks and cash for deposit, verifying amounts, and ensuring accuracy
of deposit slips.
 Employed troubleshooting skills in resolving issues or discrepancies as well as in processing transactions
on customer accounts.
Mintz & Fraade , PC | New York, NY
Office Assistant 2004–2005
 Systematically documented and forwarded timecards for automated hours collection system, while
processing company payroll checks.
 Took full charge of processing tax credit forms and other state-required forms in a timely manner.
 Provided efficient administrative support to all internal and external employees.
OT H E R EX P E R I E N C E
COACH | New York, NY
Stock Associate 2004–2005
ED U C A T I O N
Bachelor of Arts 2005
Fordham University, Bronx, NY