1. “She is self-motivatedandcompletesassignedtaskswithaminimumof supervision.She hasstrong
organizational skills;maintainscomplete recordsandisadeptat solvingbothsoftware andhardware
problems.”
-Directorof Technology,Sayre School
RE: IT Professional
Dear HiringProfessional,
Please take alookat my attachedresume fora detailedlookatmyskillsandexperience.Here'sa
snapshotof what I have to offer:
As myresume indicates,Ipossessmore than10 yearsof progressive experience inthe Information
Technologyfield. Myprofessional historyincludespositionssuchasHelpDeskSpecialistatBingham
McCutchenas well asCampuswide TechnologySupportatSayre School.
At mypreviouspositionasHelpDeskSupportSpecialistatBinghamMcCutchen,I providedtechnical
supportand userguidance forfirmcomputersandtelephonesystem.Ialsoprovideddirectusersupport
for over350 firmsupportedsoftware applications.Myparticipationindepartmental projectteamsand
task force ledtome beingleadona projectthat reorganizedthe call ticketingsystemandresultingin
increasedoverall call resolution.
Here are some additional professionalhighlights:
While atSayre School:
 Managed andmaintainedover$200K of hardware andsoftware annually.
 Consistentlyimprovedin-house repairturnaroundwhilereducingannual costs.
 Evaluatednewtechnologiestoadvance institutionalstandingsasa competitivelaptopschool.
If yourorganizationseeksanexperiencedITProfessional,Iamthe right fitforyour organization.
I lookforwardto the opportunitytodiscussmycredentialsandhow myexpertise canhelpyour
organization.