1. Curriculum Vitae Frederick Ofosu­Darko
gender: male
email: fofosudarko@gmail.com
github: http://github.com/fofosudarko
linkedin: https://gh.linkedin.com/in/fofosudarko
contact: +233245246176
Summary
A bright and enterprising individual who believes the best way to predict the future is to invent it. The will to
achieve perfection in my endeavours drives my existence in this lifetime. I am selfless and may be polite
when I set out to achieve the targets that I and my company have set. My working as an engineer has
trained me to be pragmatic and pursue professionalism always. In my doing these I hurt peoples' sensibilities
which I do care little about. Get me in your company and let us achieve greatness together!
Work Experience
2013 – 2016 Service Delivery Analyst, Rancard Solutions Ltd, Accra, Ghana
Responsibilities
Provide VAS support to Vodafone ESME clients. Troubleshoot network connectivity issues that they may
face and setup new services that have been approved by Vodafone. Liaise with Vodafone IN/VAS team over
issues that pertain to billing and message transmissions to clients’ subscribers.
Monitor and resolve issues on our platform infrastructure. Safeguarding consistent revenue streams from the
various services running on our platform and products offered to content providers is one of my team’s
priority. Ensure that VAS service subscribers are billed and served content regularly and on time.
Communicate to our partner mobile network operators’ engineering team technical issues affecting service
delivery and pursue resolution from their end within the shortest possible time.
Ensure high availability of platform servers namely messaging, application and billing servers at all times.
Prevent services’ downtime by deploying monitoring and self­remediating tools on our platform servers.
Automate system administration operations on platform infrastructure.
Serve the commercial team information of day­to­day business activities in the form of daily reports and
automated spreadsheets’ updates.
2012­2013 Teaching Assistant, Dept of Electrical Engineering, KNUST, Kumasi, Ghana
Responsiblities
Provided assistance to supervising lecturer in specified courses. Participated in setting up labs, preparing
examinations, reading reports and grading. Organized students' tutorial sessions after class hours to aid
understanding and participation of assigned coursework.
Projects
Designed and built tracking software that informs the service delivery team of the day­to­day transactions
between our platform, Vodafone Billing System and Vodafone electronic distributors(top up dealers). The
software can be applied to retrieving information from particular messaging services running on the platform
and present in the form of data visualization.
Designed and built Google Sheets client which facilitates transfer of processed information from our platform
servers to Google Apps(spreadsheets) servers. The advent of this application has greatly eased business
information retrieval and analysis by our commercial team.
Designed and built a system that alerts the service delivery team of any multiple billing of VAS subscribers
from our messaging platform to partner mobile network operators' messaging platforms.

2. Designed and built software that informs our business operations team of number of active VAS subscribers
and those who have churned out over a period i.e. monthly, quarterly, semi­annual and annually. This
essential information feeds the revenue forcasting and budget methods of the company.
Designed and built software in partnership with a colleague to monitor routing of SOAP messages between
our billing platform and partner mobile network operator's billing system and switch billing traffic from one
node(s) to another should any or all nodes go down.
Education and Training
August, 2008 – June, 2012 BSc. Telecommunications Engineering
Kwame Nkrumah University Of Science and Technology, Kumasi,
Ghana
September, 2014 edX Honor Code Certificate
Introduction to Computing with Java
The Hong Kong University of Science and Technology,
Hong Kong
October, 2014 edX Honor Code Certificate
Introduction to Computer Science and Programming using Python
Massachusetts Institute of Technology,
United States of America
Skills
Personal/Organizational
Work closely and objectively with team members
Optimistic and innovative about company targets
Good verbal and written communication skills
Good interpersonal and client relationship skills
Computing
Shell, Perl, Python, Java, JavaScript(Google Apps Script), SQL
Engineering
SMPP, HTTP, IVR technologies
CGI Programming with Perl
Java EE Apache Tomcat Web administration
Red Hat Enterprise Linux System Administration
Big Data Storage and Retrieval with MySQL and Python
Hobbies
Writing and testing computer programs
Reading
Singing
Culinary
References
Available on request