1. MARK ANTHONY AMORES FRUGAL
BLK 43, LOR 5, TOA PAYOH #07-137
SINGAPORE 310219
Hp: 93982355
Email Add: markanthonyfrugal85@yahoo.com
Reason for leaving : To expand my knowledge and expose myself in other
restaurants
SOP and products
Availability to commence work : Immediate
Personal Information:
Age : 31 yrs old
Date of Birth : March 30, 1985
Sex : Male
Civil Status : Married
Nationality : Filipino
Height : 5’5”
Weight : 128 lbs.
Work Experience:
Position : Assistant Restaurant Manager / Barista Manager
Company : RESTOBARS (S) PTE LTD and Shopping Bag PTE LTD
Concept : Yantra by Hemant Oberoi
Address : One Temasek Avenue #21-01 Millenia Tower (S) 039192
Year Attended : October 1, 2016 – December 5, 2016
Job Description: Assistant Restaurant Manager / Bar Manager
• Assist the General Manager in implementing new policies and operation standards
• Ensure that buffet are being prepare on time and all confirmed reservation are arrange accordingly
• Maintain the visual appearance of the whole restaurant
• Ensure all the license and service contracts expiration are being address accordingly
• Assist HR in looking for new candidates for job opening.
• Works with the hot kitchen and pastry chef in implementing new menus, products and promotions.

2. • Ensure all micros POS are updated accordingly and train managers and supervisors on using micros
POS configuration.
• Performs daily briefing to update everyone on day to day sales target, reservation, marketing plan,
service standards, new products and any necessary information to disseminate with the rest of the
team memebers.
• Manage and train managers and supervisors on planning rosters, petty cash submission, daily cash
bank, weekly denomination exchange, stock requisition from logistics, weekly stock ordering from
suppliers, quarterly packaging materials and coffee beans orders in Australia and monthly payroll
submission.
• Performs weekly spot check on SOP and hygiene.
• Ensures that all equipments are in working conditions, any abnormalities must immediately check,
repair or replace to ensure a smooth operation and avoid further problems.
• Address numerous factors, including the grind of the espresso, the pressure of the tamp, the speed at
which the espresso shot is pulled, the temperature of the milk and the kind of serving cup.
• Ensures a high standard coffee with Latte Art.
• Implements the standards and follows hygiene & safety procedures.
• Monitors orderliness, tidiness and smooth operation.
• Responds to customer inquiries, complaints and incidents in a positive manner and guarantees guest
satisfaction
• Ensures replenishment of inventory are being done daily.
• Administers stock arrangement, products expiry date and daily requisition orders from the suppliers.
• Train new baristas in how to make all the drinks with high standards.
Position : Assistant Restaurant Manager, Barista Manager
Company : RESTOBARS (S) PTE LTD
Concept : Brunetti, Singapore
Address : One Temasek Avenue #21-01 Millenia Tower (S) 039192
Year Attended : April 11, 2014 – September 2016
Job Description: Assistant Restaurant Manager / Acting Restaurant Manager / Bar Manager
• Assist the General Manager in implementing new policies and operation standards
• Maintain the visual appearance of the whole restaurant
• Ensure all the license and service contracts expiration are being address accordingly
• Assist HR in looking for new candidates for job opening.
• Works with the hot kitchen and pastry chef in implementing ne menus and products
• Ensure all POS are updated accordingly
• Performs daily briefing to update everyone on day to day sales target.
• Manage and train supervisors on planning rosters, petty cash submission, daily cash bank, weekly
denomination exchange, stock requisition from logistics, weekly stock ordering from suppliers,
quarterly PMRF orders and monthly coffee beans order from Australia and monthly payroll
submission.
• Performs weekly spot check on SOP and hygiene.
• Ensures that all equipments are in working conditions, any abnormalities must immediately check,
repair or replace to ensure a smooth operation and avoid further problems.
• Address numerous factors, including the grind of the espresso, the pressure of the tamp, the speed at
which the espresso shot is pulled, the temperature of the milk and the kind of serving cup.
• Ensures a high standard coffee with Latte Art.
• Implements the standards and follows hygiene & safety procedures.

3. • Perform year end staff apraisal
• Monitors orderliness, tidiness and smooth operation.
• Responds to customer inquiries, complaints and incidents in a positive manner and guarantees guest
satisfaction
• Ensures replenishment of inventory are being done daily.
• Administers stock arrangement, products expiry date and daily requisition orders from the suppliers.
• Train new baristas in how to make all the drinks with high standards.
Position : Bar Supervisor, Level 5
Company : RESTOBARS (S) PTE LTD
Concept : Brunetti, Singapore
Address : One Temasek Avenue #21-01 Millenia Tower (S) 039192
Year Attended : April 16, 2012 – April 2014
Job Description: Bar Supervisor
• Assist the Restaurant Supervisors and Managers in day to day operation and yearly marketing plan.
• Ensures that all bar equipments are in working conditions, any abnormalities must immediately check,
repair or replace to ensure a smooth operation and avoid further problems.
• Address numerous factors, including the grind of the espresso, the pressure of the tamp, the speed at
which the espresso shot is pulled, the temperature of the milk and the kind of serving cup.
• Ensures a high standard coffee with Latte Art.
• Implements the standards and follows hygiene & safety procedures.
• Monitors orderliness, tidiness and smooth operation.
• Responds to customer inquiries, complaints and incidents in a positive manner and guarantees guest
satisfaction
• Ensures replenishment of inventory are being done daily.
• Administers stock arrangement, products expiry date and daily requisition orders from the suppliers.
• Train new baristas in how to make all the drinks with high standards.
Position : Barista, Level 7
Company : Shopping Bag PTE LTD
Concept : Gelato Di Bruno, Sentosa
Address : One Temasek Avenue #21-01 Millenia Tower (S) 039192
Year Attended : March 16, 2012 – April 2012
Job Description: Barista / Gelato Counter Crew
• Ensures that all customers in the gelato counter are being attended at any point of time
• Taking orders, preparation of gelato and any beverage and finally closing the bill.
• Cleaning of gelato counters and Coffee machine.
• Address numerous factors, including the grind of the espresso, the pressure of the tamp, the speed at
which the espresso shot is pulled, the temperature of the milk and the kind of serving cup
• Prepare a high standard coffee with Latte Art.
• Implements the standards and follows hygiene & safety procedures.
• Monitors orderliness, tidiness and smooth operation.
• Responds to customer inquiries, complaints and incidents in a positive manner and guarantees guest
satisfaction
• Ensures replenishment of inventory.

4. • Administers stock arrangement, products expiry date and daily requisition orders from the suppliers.
• Train new baristas in how to make all the drinks with high standards.
Position : Management Trainee - Head Barista
Company : Caffe Beviamo Pte Ltd
Address : 163 Tanglin Road #02-K1Tanglin Mall Singapore 247933
Year Attended : April 8, 2008 – March 2012
Job Description: Head Waiter [Service in Charge]
• Supervise and guide the team in meeting the Standard Sequence Of Service.
• Makes guests welcome and lead them to tables they need.
• Be full aware of daily specials.
• Ensures that prepared food and beverages generate the utmost eye appeal
• Check with customers to ensure that they are enjoying their meals and take action to correct any
problems.
• Always maintain a high standard of cleanliness on the dining are.
• Maintain strict control of the bills
• Deals with complaints regarding food or service.
• Train new wait staff, assign opening and closing duties and monitor wait staff duties through
completion.
• Handle wait staff-related problems and work to resolve them in a positive and professional way.
• Assist the Restaurant Manager with various stock takes when required
• Notifies payroll department regarding work schedules and time records.
Job Description: Head Barista
• Supervise the day to day front of the house floor activities.
• Address numerous factors, including the grind of the espresso, the pressure of the tamp, the speed at
which the espresso shot is pulled, the temperature of the milk and the kind of serving cup
• Prepare a high standard coffee with Latte Art.
• Implements the standards and follows hygiene & safety procedures.
• Monitors orderliness, tidiness and smooth operation.
• Responds to customer inquiries, complaints and incidents in a positive manner and guarantees guest
satisfaction
• Ensures replenishment of inventory.
• Administers stock arrangement, products expiry date and daily requisition orders from the suppliers.
• Train new baristas in how to make all the drinks with high standards.
Job Description: Kitchen
• Able to make sandwich, salads, pasta, and pizza.

5. Job Description: Cashier
• Competent on computerized register system.
• Make sure that the daily morning float is tally before the first transaction.
• Follow the standards in receiving on call orders to avoid mistakes.
• Responsible in cash and credit card transaction.
• Helping hand of the Barista on duty [if needed].
• Maintain to be professional, polite, and reliable at all times.
• Filling delivery invoice of the day.
• Balance the register at the end of the shift.
• Banking the daily sales in the next following day of operation.
Position : Waiter and Housekeeping
Company : Baywatch Palm Beach Club-Resort
Address : 4322 Barangay Talaan, Sariaya, Quezon
Year Attended : September 2, 2007 – January 8, 2008
Job Description: Housekeeping
• Make beds daily and change bed linen.
• Vacuum carpets, floors and upholstery.
• Clean bathrooms and supply with fresh towels and toiletries.
• Make sure that television, radio and air conditioning equipment are working.
• Report to a supervisor articles left behind by guest, damage to rooms and any items which
appear to have been stolen.
Position : Housekeeping Room Attendant
Company : Makati Prime Tower Suites
Address : Kalayaan Avenue corner P. Burgos St., Makati City
Year Attended : May 31, 2007 – August 31, 2007
Job Description: Housekeeping
• Make beds daily and change bed linen.
• Vacuum carpets, floors and upholstery.
• Clean bathrooms and supply with fresh towels and toiletries.
• Make sure that television, radio and air conditioning equipment are working.
• Report to a supervisor articles left behind by guest, damage to rooms and any items which
appear to have been stolen.
Position : Front Desk and Waiter
Company : Angel’s Beach
Address : Barangay Angeles, Atimonan, Quezon
Date : May 2006 – January 2007
Job Description: Front Desk
• Responsible for checking guests in and out of the Hotel
• Issues room keys to guest
• Answers various questions from guests
• Arranges transportation for guests

6. • Computes bills, collects payment and makes change for guests.
Seminar / Training
Course : ES-IP-301G-1 FACILITATE EFFECTIVE COMMUNICATION AND ENGAGEMENT AT THE
WORKPLACE
Company : KAPLAN PROFESSIONAL
Date : May 14, 2015
Course : COFFEE GRINDER CLEANING, ADJUSTMENT AND TROUBLESHOOT
Company : Di Bella Coffee, Australia
Date : October 1, 2013
Course : BARISTA BASIC
Company : Di Bella Coffee, Australia
Date : September 29, 2013
Course : PROFESSIONAL TRAINING COURSE FOR BRUNETTI SINGAPORE CHEFS AND STAFF
Company : Brunetti, Australia
Date : September 28, 2013
Course : Basic Food and Hygiene Course
Company : Eduquest International PTE LTD
Date : July 3, 2012
Course : FB-RM-102-0 FOLLOW FOOD AND BEVERAGES SAFETY AND HYGIENE POLICIES AND
POLICIES
Company : ENVIROHEALTH (S) PTE LTD
Date : November 24, 2008
Course : Housekeeping Room Attendant
Company : Training for Excellence Corporation of the Philippines
Date : March 2007 – May 2007
Skills:
Computer : Microsoft Word, Excel, PowerPoint, windows media player, Micros POS configuration, TNC
biometrics and PeoplesHR.
Coffee : Grinder adjustment and troubleshoot, coffee machine basic maintenance and troubleshoot,
Latte artist, trained more that 20 great baristas and 12 has been promoted as team leader,
head barista, supervisor and manager.
Management : Yearly marketing plan, year end staff appraisal, payroll, roster, SOP, opening and closing

7. checklist, recruitment, restaurants contracts and license, costing, menu planning, P&L,
equipments and restaurants maintenance and service and managements trainings.
Type of Service : Casual, Semi-fine, fine dining, outdoor catering and events (400pax) and flight catering
Cuisine : Western, Australian, Italian, Asian and Indian.
Educational Background:
College : Emilio Aguinaldo College
Course : Graduate of Bachelor of Science in Nursing
Year Attended : 2002 - 2006
Address : 1113 – 1117 San Marcelino St. Ermita, Manila
Secondary : Leon Guinto Memorial College
Year Attended : 1998 - 2002
Address : Atimonan, Quezon
Primary : Our Lady of the Angels Academy
Year Attended : 1992 – 1998
Address : Atimonan, Quezon
Character Reference:
Name : Chef Kamal
Position : Group Executive Pastry Chef
Company : Brunetti, Singapore
Email : Kamal@restobars.com.sg
Name : Michael Lei
Position : Restaurant Manager (till Apr2014)
Company : Brunetti, Singapore
HP : 8127 0810
Name : Ms. Debbie Fowler
Position : HR Manager
Company : Caffe Beviamo Pte. Ltd
Email Address : Debbie@thebeviamogroup.com
Name : Eloise Wong
Position : General Manager
Company : Caffe Beviamo Pte. Ltd
Email Address : Eloise@thebeviamogroup.com
Name : Steven Kruse
Position : Retired
Relation : Faithful customer

8. Email Address : kruse@usa.com
I hereby certify that the above information is true and correct to the best of my knowledge and intellect.
____________________________
Mark Anthony A. Frugal