As organisation consider moving to blended and online learning, there are a number of key considerations. This presentation presents summary posters that cover learning maturity, course development and appropriate lesson design, online course role players and responsibilities, the 'e' in eLearning, how to use technology with different delivery modalities, consideration when producing videos, and general good teaching practices. If you are interested in sponsoring a workshop discussion on these topics, contact mike@digitalinclusion.co.za

1. At any stage in a learning journey, learners have a certain level of Learning Maturity, their ability to participate effectively in self-directed
learning. Certain methods of delivery, or Delivery Modalities, are suited to certain levels of Learning Maturity.
A Digital Inclusion (Pty) Ltd. Educational Poster
eLearning - Development, Delivery and Administration
www.digitalinclusion.co.za

2. Review
Reflect
Course
Admin
System
Admin
Module
Supporting
Content
Course
Promotion
Monitoring
and
Assessment
Prepare and
Release
Course
Notices
Planned and
Ad-Hoc
terventions
Course
Delivery
Course
Design
Define
Target
Audience
Manage
Registration
Manage
Certification
Role and
Resource
Management
Course
Supporting
Content
Build Course
Module and
Lesson Map
A Digital Inclusion (Pty) Ltd. Educational Poster
eLearning - Development, Delivery and Administration
www.digitalinclusion.co.za
Facilitation
Notices and
Updates
Define
Intervention
Plan
Lesson
Supporting
Content
Manage
Course
Schedules
Course
Synopsis,
Scope and
Constraints
Process
Payments
Entitlement
Management
Learner
Admin
Support
Learner
System and
ICT Support
Learner
Subject
Matter
Support
Learner
Learning
Method
Support
Assessment
Supporting
Content
Define
Communication
Plan
Course
Development
Plan Lesson
Learning
Activities
Define
Timing and
Learning
Progression
Map Learning
Objects to
Learning
Activities
Define Module
Intended
Learning
Outcomes
Define
Course Level
Outcomes
(CLOs)
Define
Assessment
and
Certification
Plan
List Lesson
Resource
Schedule
Establish and
Moderate
Discussions &
Forums
Text
Images
Diagrams
Slides
Audio Video
Animations
Required and
Optional
Readings
Assignments
and
Assessments
Plan
Adapt
Develop Content in Support of OutcomesDesign Course
Efficient and Responsive Course Administration
Content
Delivery - Live
On-Demand
or Webcast
Individual
and Group
Feedback
Define
Equipment
and Materials
Plan
Links and
Third Party
Resources
Define
Lesson
Objectives
Optimal Delivery to Drive Learner Motivation
Define
Course
Delivery
Approach
Course Development Methodology - Independent of Delivery Method
Student
Retention
and
Throughput
A Personal Journey
for Each Learner
SupportValueRelationship
Learner
Motivation
Efficient and Responsive System Administration
Learning
Platform
(LMS) Admin
Video
Platform
(VCMS)
Admin
Registration
Systems
Admin
ICT System
Admin
1
2 3 4
5
Continuous Iterative Process
Design for Engagement,
Motivation, Retention and
Throughput
Scheduled 360 degree reviews of
all feedback, from all stakeholders,
participants and the market
Scheduled Redesign and
Adaptation

3. Program Level
Outcomes Based Course Structure
Reference: http://www.teaching-learning.utas.edu.au/ilo
Program
Course
Module
Lesson
(Learning Activity)
Outcomes and Aggregated Assessment Principles
Courses have Course Learning Outcomes (CLOs)
Modules Intended Learning Outcomes (ILOs) aggregate to achieve CLOs
Lesson Objectives Aligned to ILOs
Assessment Tasks (ATs) developed to support ILOs and Lesson Outcomes
ILOs and ATs are inputs to Learning Activity Development (LAs)
Content and Resources combine to support ILOs and LAs
Module Level
Course Level
Lesson Level
Program Structure Principles and Taxonomy
Programs contain multiple Courses
Courses have multiple Modules
Modules have multiple Lessons
Lessons have multiple Learning Objects
Lesson presented as Learning Activities
Assessments at Multiple Levels
Learning Object
Intended
Learning
Outcomes
Lesson
Outcome
Course Level
Outcomes
Learning
Object
Objective
A Digital Inclusion (Pty) Ltd. Educational Poster
eLearning - Development, Delivery and Administration
www.digitalinclusion.co.za

4. Courses - Modules Aligned to Course Outcomes
Modules - Assessments for each outcome
Delivery
Method
Lesson
Type
Learning
Objects
Assesments
Assesment
Assesment
Assesment
Lecture
Syndicate Project
Assignment
Discussion
Text
Images
Videos
Readings / Links
Module
Outcome
Module
Outcome
Module
Outcome
Module
Outcome
Lesson
Outcome
Lesson
Outcome
Lesson
Outcome
Lesson
Outcome
Map Course,
Module and
Lesson Outcomes
Define
Assessment for
Each Outcome
Define Learning
Objects to
Support Lesson
Type
Define Lesson
Type to Best
Realise Lesson
Outcomes
Course
Outcome
Course
Outcome
Course
Outcome
Course
Outcome
Module
Focus
Module
Focus
Module
Focus
Module
Focus
Outcomes Based Course Development Process
Face-to-Face
Online
Self-Study
Lessons
Aligned to Module
Outcomes
Have a Lesson Outcome
Appropriate Type
Appropriate Objects
Appropriate Delivery
A Digital Inclusion (Pty) Ltd. Educational Poster
eLearning - Development, Delivery and Administration
www.digitalinclusion.co.za
(and others)
(and others)

5. Lessons
A Digital Inclusion (Pty) Ltd. Educational Poster
eLearning - Development, Delivery and Administration
www.digitalinclusion.co.za
Lesson Elements
Raw Content
Text
Images
Videos
Illustrations
Audio
Reusable Information Objects
Procedure
Process
Structure
Concept
Fact
Reusable Learning Objects
Combined Information
Objects circumscribed by a
Learning Object Outcome in
support of Lesson Outcomes
Lessons presented as Learning
Activities with Specific Focus
Content Focus
Live Lecture, Assigned Reading,
Multimedia Content
Interactivity Focus
Facilitated Synchronous Discussion,
Collaborative Jigsaw Work, Group
Assignments
Critical Thinking Focus
Respond to Text, Digital Story
Development
Production Focus
Product Infographic, Oral or Written
Summary, One-Minute Paper
Problem Solving Focus
Simulation, Case Study, Solution and
Consequence
Reflection Focus
Self-Assessment, Reflection on
Learning, Prior Understanding and
Learning Prediction
Overview
Multiple Learning Objects
with Lesson Outcomes
aligned to Module
Intended Learning
Outcomes (ILOs)
Animations
Program
Course
Module
Lesson
Intended
Learning
Outcomes
Lesson
Outcome
Course Level
Outcomes
Lesson Structure Principles
Lessons have Specific Focus
Lessons have Outcomes
Lessons Outcomes are Assessed
Formal / Informal Assessment
Lessons combine Learning Objects
Learning Objects combine Information Objects
Information Objects contain Raw Content
Learning Object Learning
Object
Objective

6. Planning and Institutional Considerations
Target Market definition, Program Portfolio Framework and Marketing Plan
Content Guidelines and Refresh Policies
Institutional Governance and Compliance Guidelines
Institutional Corporate Identity Standards
Intellectual Property Rights Management Approach
Commercial Guidelines and Process Plan
ICT Systems and Integration Plan
A Digital Inclusion (Pty) Ltd. Educational Poster
eLearning - Development, Delivery and Administration
www.digitalinclusion.co.za
Systems Administration
Learning Management System Licence Management, Setup and Configuration
Video Content Management System Licence Management, Setup and Configuration
Registration System Licence Management, Setup and Configuration
Course Administration
Course Promotion
Learner Registration and Entitlement Management
Course Schedule Management and Communication
Learner Process Support and Support Request Management
Learner Certification
Course Delivery
Instruct / Monitor / Interact / Assess:
Recorded Lesson Delivery
Real-Time Lesson Delivery (Webcast/Event)
Learner Progress Monitoring
Learner Course Content Communications
Learner Course Content Support
One-on-Many Interactions / Webcasts / Events
One-on-One Interactions / Communication
Assignment Review / Marking
Assessment Review / Marking / Feedback
Course Design
Target Audience
Intended Outcomes and Assessment Strategy
Course, Module and Lesson Plans (Structure)
Content Flow and Content Release (Dependency)
Learner Progression Management and Conditions
Course Schedule Plan (Scheduled / On-Demand)
Communication Plan (Sponsor / Admin / Instructor)
Monitoring, Notification and Reporting Plan
Course Reviews
Scheduled Institutional and Post Delivery Reviews
Review all Design and Delivery Aspects:
Instructor Feedback Review
Learner Feedback Review
Learner Evaluation Reviews
Course Administrator Feedback Reviews
System Administrator Feedback Reviews
What to Keep Doing, What to Change, What to Stop
Report Back for Design Impact and Maintenance
Report Back for Process Impact and Maintenance
Course Development
Content Creation and Digitisation
Course Descriptors
Module Descriptors
Lesson Elements
Supporting Text/Videos/Images/Docs/Links
Assignment and Assessment Elements
Biographies and Credentials
Designer
Author
Instructor, Supporting Resource
System
Administrator
Course
Administrator
Course Sponsor
All Parties As Required
Online Teaching and Learning
Roles and Responsibilities
1
3a
3b
2
4
5
6
1 6
Sequence of Engagement

7. A Journey from Face-to-Face to Full Online
Learning
Content
Management
(LMS)
Production
Systems
Online
Forums
On-Demand
Streaming
Online
Meetings and
Conferences
Video Library
and
Streaming
(VCMS)
Communication
Services, Email
and Messaging
What is the 'e' in 'eLearning'?
'e' is the application of technology in support of Teaching and Learning. This includes areas of course design, development, delivery,
assessment, support and administration. Increased automation of processes and self-service necessary as scale of delivery increases.
Development Delivery
Registration
and Finance
Systems
Capture,
Convert and
Digitize
Content
Structure,
Flow,
Entitlement,
Interaction
Intelligent
Video
Interaction
and Delivery
A Digital Inclusion (Pty) Ltd. Educational Poster
eLearning - Development, Delivery and Administration
www.digitalinclusion.co.za
Face-Face
(No LMS)
Online
(LMS delivers
all of Course
in Full)
Blended
(LMS delivers
Part of
Course)
Online
Resources
(LMS as
Repository)
1 432
Progressively include relationship, context, content
and administrative content and processes onto LMS
and supporting application service platforms.
Admin
Online
1 - Perhaps
2 - Perhaps
3 - Yes
4 - Yes
Content
Online
1 - No
2 - Web Links
3 - Yes
4 - Yes
Context
Online
1 - No
2 - No
3 - Yes
4 - Yes
Relationship
Online
1 - No
2 - No
3 - Perhaps
4 - Yes
Course
Admin
Interaction
and
Collaboration
Systems
Design
Design
Systems
Planning
Systems
Plan
Course
Delivery
Systems
ICT Admin
Systems
Systems
Admin
Webcasts
and Live
Streaming
Review
Systems
Review
Technology Systems, Tools and Services (the 'e' factor)

8. BlendedFace-to-Face OnlineWeb-ResourceRelationship (Trust and Respect)
Establishing and Sustaining Trusted and Credible Connections with Learners
Context (Makes Sense)
Ensuring Learners know where they are on their learning journey
Value (This is Worth it)
Ensuring Learners see the Value in what they are doing at all times
Support ( I will Master this)
Ensuring Learners feel supported as they encounter challenges
Progressive Context Building, link learning objects as learners progress
Use Learning Object Introduction and Conclusion for linkage
Use Complementary Links to extend context
Support Learner engagement with Institution, educators and peers
Respect privacy, confidentiality, engage professionally and appropriately
Use institutional profile and educator biographies
Present the future state using demonstrations and videos
Restate outcomes at start of courses, and modules
Link lessons to outcomes
Monitor individual progress and provide regular feedback
Recommend approaches and activities as required to keep up
Intervene appropriately and guide learners
A Digital Inclusion (Pty) Ltd. Educational Poster
eLearning - Development, Delivery and Administration
www.digitalinclusion.co.zaUse Relationship, Value, Support and Sustained Context to Drive Motivation for all Delivery Methods
Online Conferences, Meetings
Online Discussion Forums
Email, Calls, Instant Messages
In-Class Discussion
In-Class Lecture
Online Webcast
Online On-Demand Videos
Online Complementary Resources
Physical Complementary
Resources
Online FeedbackFace to Face Feedback
Face to Face Observations Monitor Online Activity
On Campus Events, Meetings
Processes for Sustained Motivation Tools for Sustained Engagement
Lesson Delivery
Interactions and Communication
Monitoring and Assessment
Supporting Resources

9. Course Definition
Course
Client
Specific
Client
Specific
Production Processes
Production StandardsModules
Client Specific
Header
(5 Sec)
Client Specific
Trailer
(5 Sec)
Conclusion
(20-30 Sec)
Learning Object Body *
(Micro-Lessons:3-6 Minutes, Lecture 15-25
Minutes)
Introduction
(20-30 Sec)
Header Slide/s Presenter VideoPresenter Video Trailer Slide/s
Music Music
Primary Presenter Audio - Language A
Images / Slides
Screen Capture / Secondary Video
Secondary Presenter/s Audio - Additional Languages
Video Transition Standards
Audio Transition Standards
Multi-Language Voice Over
Standards
Educational Video Production
Music Track Standards
Video Lesson Production (Micro Lesson / Lecture Minutes) - Client Specific - Client Catalog
Recording
Schedule
Course / Module and Lesson
Header and Trailer Templates
Production Toolset Standards
Standards for Sharing and
Distribution
Audience
Definition
Infrastructure, Equipment and
Materials
Assessment
Approach and
Plan
Outcomes
Definition
Learning Object Production - DI Catalog
Programs
Courses
Modules
Lessons
Learning Objects
* Learning Object:
- If part of course or series may only
require body if context and flow in
LMS/CMS/Notes.
- If Standalone Lesson, Need Full Video
Lesson (Header, intro, Body,
Conclusion, Trailer). Header / Trailer for
Context and Flow.
Progression Plan
Student Support
Plan
Communication
Plan
Lesson Plans
A Digital Inclusion (Pty) Ltd. Educational Poster
eLearning - Development, Delivery and Administration
www.digitalinclusion.co.za

10. Consider Use Cases
Teacher
Trainer
Lecturer
Student
Scholar
Presenter
Consider Purpose Consider Context
Individual
Closed Group
Research
Review
Search
Share
Author
Present
Discuss
Brainstorm
Annotate
Public Domain
Team
Assess
Facilitate
Consider Scenario
Interactive
Cooperative
Static
DynamicStore
Synchronous
Asynchronous
Co-located
Distributed
Tutor
Teaching Assistant
Consider Modality
Face-to-Face
Blended
Online
Consider Audience
Foundation R-3
Intermediate 4-7
Senior 7-9
FET 10-12
Secondary 8-12
Primary R-7
Tertiary
Instructional Designer
Property Rights
Privacy Protection
Reach
Accessibility
Distance
Time
Interaction
Flipped
Peer Learning
Social Learning
Learning Maturity
Self Driven
Knowledge Organisation
Learning Competencies
Production Processes
Teaching Processes
Learning Processes
Supporting Processes
Collaborative
Plan
Assimilate
Organise
Evaluating, Adopting and Applying Educational Technologies in Support of Teaching and Learning
Vocational
Higher Education
Adult Education
Career Development
Self Driven
A Digital Inclusion (Pty) Ltd. Educational Poster
eLearning - Development, Delivery and Administration
www.digitalinclusion.co.za

11. Teaching Principles are independent of Delivery Modalities. Regardless of whether engaging in Face-to-Face, Blended, or Online Teaching,
the principles apply. Different tools and services may used to support teaching and learning processes based on different modalities.
A Digital Inclusion (Pty) Ltd. Poster
www.digitalinclusion.co.za