In the mobile age, "Mobile Literacy" replaces general "Computer Literacy". The focus is on effective use of a mobile device in an online internet connected world. Many users are mobile only, having no PC or Laptop at their disposal. In many scenarios, mobile only users live in precarious socio-economic conditions. This presentation addresses the use of mobile devices as a means to support users as they educate themselves, improve their work chances, optimise the use of meagre financial resources and consider security in a digital world. Contact mike@digitalinclusion.co.za if interested in sponsoring the delivery of the course.

1. Mobile Literacy
(a UWC-Colab and Digital Inclusion Collaboration)
Introduction to Course
Focus, Audience and Outcomes

2. Moving towards
Mobile Literacy
(a UWC-Colab and Digital Inclusion Collaboration)
Social and Economic Challenges
How can Mobile Technology Help

3. Social
Challenges
Managing
Money
Communicating
and Interacting
Work Seeking
and Income
Enhancement
Safety and
Security
Setting the Scene
Socio Economic Pressures

4. Knowledge Sharing and Training Outcomes
Target Audience:
• Women in Townships
• Have and Use a Smartphone (Mobile Only, Mobile First)
• Have an Interest in Using Technology to Better Support Their Life Demands
Use Applications to
Manage Money
Use Applications to
Access Government,
Health, other Services
Use Applications to
Communicate Effectively
Use Applications to
Organise Personal and
Work Records
Use Applications for Self-
Development and Work
Readiness
Understanding
Computers Knowledge
Sharing
Understand
Mobile Settings
Training
Outcomes
Understanding
Networks and
the Internet
Understanding
Mobile
Applications

5. Mobile Literacy
(a UWC-Colab and Digital Inclusion Collaboration)
Mobile and Internet Fundamentals

6. Mobile Literacy
(a UWC-Colab and Digital Inclusion Collaboration)
Understanding Computers

9. Mobile Literacy
(a UWC-Colab and Digital Inclusion Collaboration)
Understanding Networks

10. A Road Network
• A Map shows a ”Network of
Roads” that link many
addresses to each other
• Which Route to take
• How do You Decide
• What if things change
Examples
• Go from where you are to the
Police Station
• Go from where you are to
Adam’s Shop
• What if you don’t know
where Adam’s Shop is
• How would you get to Cape
Town Station

11. • You are using a Smartphone
• Your Apps connect to Apps on
Computers A, B, C
• How do you know where to
find A, B, and C are on the
network?
• What Route will your data
travel on?
• Who Decides on the Best
Route?
Network Nodes
Computer Node
Understanding Networks

13. Mobile Literacy
(a UWC-Colab and Digital Inclusion Collaboration)
Managing Network Services and
Data Usage Settings

14. Every Device Has Settings for
Displaying and Controlling
Data Network Services
Network Services and Data Usage Settings

15. Mobile Literacy
(a UWC-Colab and Digital Inclusion Collaboration)
Understanding Mobile Applications

17. There’s Stuff in There…… (It May Be Useful)
Many tools, many functions, many uses…

18. Substitution and More…

19. Making Sense of Smartphone Applications
Standalone
Applications
Cellular Service
Dependent
Applications
Internet
Dependent
Applications

20. Standalone Applications
The 5 ‘C’’s
GSM Service Required
Internet Access Network Required
Pre-Installed on Device at Purchase

21. Cellular Service Dependent Applications
Your Device is a Mobile Phone!
(remember why you purchased it)
(GSM – Global System for Mobile Communications)
GSM Service Required
Internet Access Network Required
Pre-Installed on Device at Purchase

22. Internet Dependent Applications
(Load Applications of Your Choice from App Store if not on Device)
GSM Service Required
Internet Access Network Required
Pre-Installed on Device at Purchase
Internet
Dependent
Applications

24. Mobile Literacy
(a UWC-Colab and Digital Inclusion Collaboration)
Using Applications to Manage Money

25. Mobile Literacy
(a UWC-Colab and Digital Inclusion Collaboration)
Managing Money in Precarious
Socio-Economic Conditions

27. Sources of Income

28. Primary Expenses
• Shelter
• Food
• Family
• Communication

29. Secondary Expenses
• Security
• Clothing

30. Tertiary Expenses
• Education
• Online Services

31. Mobile Literacy
(a UWC-Colab and Digital Inclusion Collaboration)
Using Applications to Manage Money

32. Free Applications for Money Management
• Calculator for general
calculations
• Budgeting application
for better management
of your money

33. Manage Your Money Using “Envelopes”

34. Online Banking Applications
Secure
• Encrypted
• Use
fingerprints
• Use Passcodes
Rich Features
• Buy Airtime
• Make
Payments
• Send Money

35. Mobile Literacy
(a UWC-Colab and Digital Inclusion Collaboration)
Using Applications to Organise
Personal and Work Information
Records

36. Applications to Help You Stay Organised
Activity Application Benefit
Manage your Time Calendar Remember and Plan for meetings and events
Manage your Contacts Contacts Be able to reach people when needed. One record
for use by Email, WhatsApp, Phone, SMS, Maps etc.
Keep Records Notes Don’t lose important information, meeting notes,
discussion records
Manage Lists Notes Plan for Shopping, Travel – Don’t forget anything
Scanning Documents Scanning
Application
Keep copies of important documents, contracts,
warranties, personal documents
Protect Your Files and
Document
Online File
Storage
Be able to access important files and documents
even if you lose your device
Sharing Information
and Documents
Share
Feature
Applications can share content with each other. Use
WhatsApp or Email to share photos and documents

37. Managing Your Time

38. Managing Your Contacts
Capture the following and keep it up to date:
• Contact name (Ensure correct spelling)
• Contact email (used by email app)
• Contact mobile number (used by WhatsApp, Phone App, and SMS app)
• Contact work phone number (if applicable, normally for calling a company)
• Physical address (used by Map application to help you navigate)

39. Keeping Records
Types of Content
• Text
• Photos
• Scanned Images
• Audio
• Drawings
• Attachments
• …

40. Keeping Records
Keep Organised
Folder
• Sub-Folders
• Note 1
• Note 2
• …

41. Managing Lists
Types of Lists
• Bullets
• Numbered Lists
• Checklists

42. Scanning Documents
Keep Organised
Folders
• Named Scans
• Date of Scan
• Multiple Pages
• Change Page Order
• Add and Delete Pages
• Annotate over Pages
• Share with Others

43. Online File Storage
• Folder Structure
• Stored on Internet
• Synchronise on Mobile Device
• Access from Any Device
• Open and View
• Share with Others

44. Share Information with Others

45. Mobile Literacy
(a UWC-Colab and Digital Inclusion Collaboration)
Using Applications to Enhance
Security and Communicate
Effectively

46. Use tool fit for purpose:
• Talk / Text Chat
• Voice / Video Chat
• Single / Multi-party
• Want to Keep a Record
• Want Immediate Response
• Happy to get Response Later
• Want to Show What You are
Doing
• Want to Share Files / Info
Interaction Tools Fit For Purpose

47. Integrated Application Functionality
Internet Dependent
Cellular Service (SMS) Dependent
Standalone: 5C’s and More
Cellular Service (SMS) Dependent
Manage Contacts Well !
Foundation for Many Apps

48. Email – Professional Use
• Who do I Include in To, Cc, Bcc and why?
• Correct and Complete Contacts
• Display Names Professionally
• Consistent format
• Easy to get in touch with
You
Different Signatures and
Accounts for Business and
Personal

49. WhatsApp - Professional Use
Considerations:
• One Tool for Business and Personal
• Groups Should Have Core Focus
• Joining and Leaving Groups
• One-on-One if Relevant to Individual
• Group Chat for Whole Group Relevance
• Avoid Slang, Impolite Language
• Avoid Use of Nicknames
• Managing Improper Use
• Take Conflicts Offline
• Manage Alerts and Disturbance
Not in Contacts!
If person worth talking with, worth having in Contacts

50. Mobile Literacy
(a UWC-Colab and Digital Inclusion Collaboration)
Using Applications to Access
Government, Health and Other
Social Services

51. Accessing Government Services

52. Mobile Literacy
(a UWC-Colab and Digital Inclusion Collaboration)
Using Applications for Self-Development
and to Improve Work Readiness

53. Access to Other
Information Services
Use a Search Engine
• Google Search
• Bing
google.com
scholar.google.com

54. Access to Other Information
Services
Use a Web Browser
• Enter Address
• Check if secure (https://) or lock symbol
(google.com vs scholar.google.com)

55. Access to Other
Information Services
Use YouTube
• Video Search
• How-To Videos
• Increase Knowledge
• Improve Your Skills
Use EduTube
• Safe for Scholars

56. YouTube (“How To”)
Budget vs Cash Flow?
Pricing Strategies?
Manage Suppliers?
…

57. Mobile Literacy
(a UWC-Colab and Digital Inclusion Collaboration)
Privacy Rights and Responsibilities
in a Digital World

58. Digital
World
Real
World
Privacy Rights and Responsibilities
Digital Citizen
Sharing your
information
What goes
online, stays
online
Private
Information
Public
Information
Laws in the
Real World
Laws in the
Virtual World10-20 Years
Others
You

59. Mobile Literacy
(a UWC-Colab and Digital Inclusion Collaboration)
Exercise Plans

61. Mobile Literacy
(a UWC-Colab and Digital Inclusion Collaboration)
Exercises Basic – Standalone
E-03/04/(05)/(06)/07/08/09

63. Set Alarm for 13h30 today

67. M-Cafe
On 3 Dec, at 15h30

69. Mobile Literacy
(a UWC-Colab and Digital Inclusion Collaboration)
Exercises Basic – Cellular Dependent
(E-10/11)

72. Mobile Literacy
(a UWC-Colab and Digital Inclusion Collaboration)
Exercises Basic – System Exercise
E01/02

74. Mobile Literacy
(a UWC-Colab and Digital Inclusion Collaboration)
E01 – Using Wi-Fi Services

75. Practical Session 1- WiFi

76. Settings - WiFi
Need:
• Smartphone with Wi-Fi Enabled
• Public Wi-Fi Hotspot
• Private Wi-Fi Hotspot Password
Questions:
• Is Wi-Fi Hotspot Access Free?
Network – …
Password – …

78. Mobile Literacy
(a UWC-Colab and Digital Inclusion Collaboration)
Exercises Basic – Internet Dependent
E-(12)/13/(14)/15/16/19/17

80. Mike 082 553 0831

85. Mobile Literacy
(a UWC-Colab and Digital Inclusion Collaboration)
Exercises Advanced – Internet Dependent
E-(18)/20

88. Maps – Integrated and Advanced
Need:
• Internet Access
• Google Maps
• WhatsApp

89. 2-3 Minute Video
How I can use Mobile Technology in Support of My SME Business
Or…
Video Promoting My SME Business to Prospective Clients

90. YouTube Exercise:
Load YouTube app on your phone
Edit setting logon to YouTube using your Google Account
When logged on to YouTube:
a) Use YouTube app to “Upload” – video camera
b) Camera app and share video to YouTube
Share video with others:
a) Send URL (link) to your WhatsApp Group
b) Include Video on Website / Blog
c) Share with Mike on Whatsapp 0825530831

91. Introduction to UWC Online Learning Platform
Discuss Access to Online Portal
Discuss Assessment Process and Certification