1. Mihai Badoi
Phone 004.0756.590.564 Mail mihai.badoi@gmail.com Location Bucharest, Romania
Brief company description: Parametric Technology Corporation (PTC) is one of the world’s largest
companies (U.S. based) that develops markets and supports software for product development. Its
customers (more than 40.000 companies worldwide) and partners include companies in
manufacturing, publishing, services, government and life sciences industries like NASA, Google,
Lamborghini, Mitsubishi, Ford, Lockheed Martin or Caterpillar.
I worked at PTC since September 2012 until May 2013 as IT systems administrator in Academic Program
and my responsibilities were:
 Management of the virtual (vSphere ESX 5, vCenter Server 5, VMware Workstation 9) and physical servers
from Germany PTC Data Center and University Politehnica of Bucharest Data Center for First Robotics, Real
World Design Challenge and Formula SAE (Society of Automotive Engineers) - thousands of users.
 Databases administration SQL Server 2008 R2 and Oracle 11g R2
 Websites administration - Apache 2.2 / Tomcat 6.0, AWStats, SSL certificates for the sites:
https://firstrobotics.ptc.com https://rwdc.ptc.com/ https://www.windchilleducation.eu/Windchill/
 Software management: Install maintenance releases and software fixes; coordinate and perform
applications upgrades and installations; assists users with system testing, helpdesk and troubleshooting;
configure and maintain Windchill application tables and processes; configure and automate systems,
application and database backups from SAN to NAS servers; perform restores as needed, servers monitoring
with Nagios on Linux Ubuntu virtual machine.
 Pre/Post-sales activities for global customers including webinars, demonstrations and conference calls.
Enthusiastic - positive - can do attitude, dynamic and multitasking, project management proficiency,
team player, excellent communication abilities, drive for success, great leadership skills,
ten years of experience in IT technologies into international environments, highly
involved, proactive, self-starter, passionate of IT, dedicated and reliable
Servers administration Network and telecommunications
Active Directory and Group Policy administration Managing, testing and troubleshooting LAN/WAN
SQL Server 2008, MySQL, Oracle 11g TCP/IP, DNS, DHCP, FTP, firewalls, file/print servers
Virtualization - VMware vCenter Server 5 Planning and structured cabling
Backup and recovery - NAS and tapes Cisco routers, HP and ATI switches, VPN
Dell, IBM, HP servers, SAN, RAID configurations VOIP - Linux, Asterisk, Cisco phones, routers, PBX
Microsoft Exchange, Lotus Notes Great hardware knowledge - desktops, laptops, servers
Software and operational knowledge Operating systems and other knowledge
Unattended OS and software deployment Windows 2012 / 2008 / 2003 Server
Cloning, optimizations, scripting, Power Shell Windows 7, Vista, XP - all versions
Several security software like Kaspersky, McAfee, Eset Linux - distributions like RedHat, Ubuntu, Centos
MS Office 2013, 2010, 2007, 2003 Best practices, ITIL awareness, ISO 9001 and TUV
High level helpdesk support, ticketing system Good data recovery skills (including RAID)
Web technologies and graphic design applications Extended experience in remote assistance
ERP (SAP), CRM and other software knowledge Great translations skills from IT to human language
Expertise and experience in technical support - helpdesk, trainings and interpersonal communication
Expertise, knowledge and values
Work experience

2. Brief company description: Sephora is the world leader in the cosmetics market with more than
1400 stores in 27 countries and it is part of Paris-based conglomerate LVMH (Louis Vuitton Moet
Hennessy).
I worked at Sephora Romania Head Office witch manage 30 stores in Romania,
Serbia, Croatia and Bulgaria as IT systems and network administrator
between 2007 and 2011 and my activity and accomplishments w ere:
 Networks, servers and systems administration from head office and stores in Windows and Linux
environment into an infrastructure containing 71 servers (36 IBM, 25 VOIP, 2 NAS), 170 IBM work stations,
POS’s and laptops, 39 CISCO routers, 61 HP printers, 78 Epson fiscal printers, 36 HP and ATI switche s, 178
scanners and several other equipment in service for over 250 users
 Management of outsourcing IT companies involved in hardware maintenance, network infrastructure
planning, deployment and improvement, software developers, Internet and
telecommunications providers and technical security systems companies
 SAP - most used ERP worldwide
o information workflow management and database SQL queries, analysis and corrections between
retail software system and SAP reports
o client base installation, configuration, upgrades and administration
o orders for suppliers - automatic replenishment system and special orders
o inventories management and daily technical support for users
o complex reporting for top management, sales, marketing, logistic and accounting departments
 Retail software administration – Winshop
o servers maintenance - MS SQL Server administration, SQL jobs, backups, schedules, assurance of
databases integrity specially regarding sales, stocks, CRM and all the others key data, providing
several comprehensive reports
o high quality, enthusiastic helpdesk support for users (almost 24/7), trainings and learning materials
 VOIP system administration - based on Linux platforms Centos, Red Hat and Elastics with Asterisk
as software and 25 VOIP servers and 97 CISCO and Linksys VOIP phones and routers in stores and
central location and conferencing Tandberg system in head office as hardware
 Email system - handling users accounts, groups, rights, archiving and backup - in both
Microsoft Exchange and Lotus Notes systems including BlackBerries terminals and messaging system
 Other software and hardware systems
o Accounting, payroll, legislative, software as well as labeling and barcodes applications
o Video surveillance system - 7 Digital Video Recorder Samsung servers (Linux based dedicated servers)
and 70 video cameras
o People counter systems in every store – data flow management with VBA scripts for data integration
in central ERP system for reporting
Replacement of all computers, servers, printers, scanners and network infrastructure in head office
and in already opened stores
Management of the project of migration to a new retail software on computers and servers from all
stores, supervising the teams of IT engineers on the process of deployment
Contribution in migration process to the new ERP system - SAP, installation and settings on all
workstations, trainings and support for users
Supervision of the outsourcing companies and direct involvement in deployment of entire IT
infrastructure, including network, servers, computers, printers, scanners, security systems and
software installation, settings and testing on 27 new opened stores in Romania, Croatia, Serbia
and Bulgaria
Changing of email system and antivirus, several software changes and upgrades, implementation
of a new image including operating system and necessary software on all computers and servers
Migration from classical phone PBX system to VOIP in head office and all stores, installation of new
Linux based servers with Asterisk, VOIP phones and routers, settings, testing and trainings

3. Brief company description: Laromet is a group of 7 companies and is the main Romanian
producer of non-ferrous products, was founded in 1938 and have earned the trust of many clients in
countries like Germany, Switzerland, Ireland, Austria, Spain, USA.
I worked in Laromet as IT manager between 2003 and 2007
and my responsibilities and accomplishments were:
 Network, servers, computers and ERP administration in Windows environment
 7 SQL Server databases maintenance, backups, controlling, monitoring and keeping them in good
shape
 Exchange server management
 Telecommunication system handling – PBX based managed by 2 Linux Slackware servers
 Assisting - helping users from the network and quality trainings
 Web sites content management
 Hardware maintenance, upgrades and improvements
 Computer assisted machines, sensors, laboratory and research systems management
Changing almost entire computer infrastructure and network with new and more efficient systems
Replacement of mobile phones systems and terminals with big advantages for users and IT budget
Major improvements and updates made on ERP system in cooperation with the outsourcing
company
Computer Science and Engineering - University Politehnica of Bucharest
High school “C.A Rosetti” - computer science profile
Web design and programming certification at PC Net
Education