1. Rua Rainha Ginga nº57
Luanda-Angola
Tel: 00244 936 683 706
E-mail: edson_da_silva@msn.com
E-mail: eryedson@yahoo.co.uk
EDSON SILVA (ANGOLA)
My 14 years of experience in the IT sector gives me the confidence
to believe that I am in the position to benefit any large enterprise
company such yours. During the last 14 years, I have been involved
with almost every aspect related with IT Infrastructure
administration and Management; starting my career in United
Kingdom and now very delighted working in Angola. Therefore I
would be very grateful if you could give me an opportunity to show
you how I could be the right person to fit into your organization as
the IT Manager.
EMPLOYMENT
HISTORY
Position: IT Manager
(December 2009 up until the present date)
Mota-Engil Angola |www.mota-engil.pt
Key Achievements
- Project - managed the implementation of IT infrastructure for 30 branch
offices across Angola within 6 month deadline to a $600k budget.
- Supervised successfully; WAN on Cable, VSAT/and or Wimax rollout using
a multi-vendor solutions, including Zyxel 100 USG, Checkpoint.
- Introduced standards relating to IT and non IT procedures leading to
improved network efficiency and a 20% reduction in downtime.
- Day-to-day management of 42 servers achieving a 25% reduction in
serious system crashes within a 12 month period.
- Implemented a new Disaster Recovery plan which was rolled out across
the company nationwide.
- Supervision of 10 1st and 2nd line support staff for 30 offices across Angola.
- Designed and implemented new helpdesk call logging system and
procedures leading to an 8% increase in customer satisfaction
- Administration of a multi-location data center servers and equipment to
unsure efficient and effective usage.

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May 2008 – Nov 2009 Bank Millennium Angola
www.millenniumangola.ao
Position: IT Administrator
Within this multi-national, I had the responsibility of providing and maintaining
the management of the IT infrastructure and services nationwide, which involved
the head office and 25 different branch offices. My main duties was to coordinate
projects, which may included but not limited to policies, procedures, architecture,
resource management, department budget control and implementations, all of
which can be outlined in the project schedule. In case of incidents, I had the duty
to act as incident manager within the IT team, ensuring that the correct resources
are available to perform the resolution work.
May 2004 – March 2008 Pellfrischmann Consultancy
5 Manchester Square, London W1A 1AU
www.pellfrischmann.com
Position: IT Infrastructure Administrator
Duties in this multinational company involved first/second level support of MS
office 2003/2007 packages (MS Word, Excel, PowerPoint, Access, Outlook and
OWA) and general LAN/WAN administration, which consists of nine different sites
and over 850 users. The environment is based on Windows 2000 and Windows
2003 Server, which involves Active Directory administration (addition and
deletion of Domain controllers, networked PCs/devices). DHCP, DNS, FTP sites
configuration and troubleshooting.
MS Exchange server 2003 installation, configuration, proactive maintenance and
diagnostic of all mail servers (this involves additions/deletions of Exchange Front-
end and Back-end Servers), backup/and or restoration of the system state and
information store using Symantec LiveState System Recovery for Server,
defragmentation of information stores, creation of mailboxes and troubleshooting
general Outlook issues), solving PDAs connectivity/synchronization issues (Active
Sync is most used). Creation of Prism software installation packages.
Disaster Recovery implementation on the main file servers using a combination of
Raid 0+1 and daily backups of data using VERITAS BACKUP V.9. Network Servers
and Client protection with Shophos Enterprise Anti virus V.6.5.7.
Wireless Access Points, Citrix Clients configuration and troubleshooting
connection issues. Switches and Router configuration (including VLANs on 2550
series switches and Cisco 2800 and 3600). Configuration of, VPN configuration
and troubleshooting. Very good understanding of Cisco Internetworking
Operating System (IOS) Access control lists , intrusion detection and web filtering

3. Pagina 3
technologies, TCP/IP protocol suit and the most widely used routing protocols
including RIP, IGRP, EIGRP.
Feb 2000 - March 2004 City of Westminster college
25 Paddington Green Centre London W2
1NB
Position IT Administrator
LAN administration which involved troubleshooting and safeguarding a wide
range of nodes including MS Windows workstations (Windows 2000 and XP
Professional,) and Servers (NT4, 2000 and 2003 servers) routers and switches (
Linksys, VIGOR, SONICWALL). Enjoyed helping providing fault tolerance, Backup
solutions and system protection using SOPHOS antivirus, remote administration
using Symantec PC Anywhere and Ghost for Building/Upgrading desktop and
Laptop computers, troubleshooting/managing Printers Scanners and ,many
others peripherals, user support over the phone and face-to-face on site visits.
Managing user accounts, OUs, GPOs.
PRISM software package creation, installation and configuration of Domain
Controllers, MS Exchange 2000/2003 Server.
TECNICAL SKILLS
- Microsoft Office
- Microsoft Project
- Microsoft Windows Server Family 2000/2003/2008/2012
- Microsoft Active Directory 2000/2000/2003/2008/2012
- Microsoft KMS, WSUS
- Exchange 2000 / 2003 / 2007/2010
- HP 3PAR Storage System
- HP Blade center C7000
- HP Layer 2 and 3 Switches
- VMWARE /Vcenter/ESXi
- QNAP
- Cisco Routers and Switches
- Checkpoint
- Barracuda Web Filter
- Zyxel Firewalls
- MS SQL 2008
- Windows Mobile / Blackberry /Iphone/Samsung
- TCP/IP Networking
- LAN / WAN VPN
- VOIP / CISCO CALL MANAGER /IP BRICK/ Cisco IP Phones 79xxx
- Wireless Technologies / CISCO WLC 4400 / MOTOROLA WLC /HP WLC

4. Pagina 4
Education
University of Liverpool
At the present time I am attending the Master of Science in Information
System Management program –
Metropolitan University, London 166-220 Holloway Road
London N7 8D8
From Feb 2000 – Sept 2003
MCP, MCSA (Messaging Specialist)
Additional Training includes:
CCNA, CCNP (Cisco Certified Network Professional)
Languages spoken: English, Portuguese and Spanish
Hobbies: Football, Swimming and Digital Photography
References: Upon Request
Nationalities: Angolan and Portuguese