Michael Husbands Hospitality specialis tpdf2 cv


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We are all so busy these days that I created an innovative visual resume to promote myself and my accomplishments. It will take only 1 minute to view and shows the quality of work I have produced over ...
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Michael Husbands Hospitality specialis tpdf2 cv

  1. 1. studentposters.co.uk HOSPITALITY SPECIALIST Michael J Husbands Executive Resort/Hotel Manager Mobile phone no: +84 (0) 1222037596 Email: michael@hospitalityservicesinasia.com Web-site: http://hospitalityservicesinasia.com/ Hospitality services in Asia
  2. 2. studentposters.co.uk SENIOR HOSPITALITY EXECUTIVE Extensive hands-on management experience in finance, sales and operations Michael’s most recent experience is related to resort (project) supply/delivery and management of 5 star hospitality standards for his guests and work team. His background and training have given him an in-depth knowledge across a broad range of F&B, Catering, Logistics and Security fundamentals. Over 25 years’ experience makes Michael a comprehensive Manager of the related delivery platforms and disciplines for these service sectors. Michael is personable and the ability to act under pressure while keeping a clear head. He’s a good team player with ability to lead by example. He has excellent guest relation and interpersonal skills, is hard-working with a self-motivating work ethic. He has very good numeric, administrative, organisational and communication skills with a sense of humour. He is professional and flexible, yet still attains end user/customer satisfaction focused with a ‘hands on approach’ and people focused style. Hospitality services in Asia
  3. 3. studentposters.co.ukHospitality services in Asia
  4. 4. studentposters.co.uk General Management and Area Management Operational and Financial Management Project and Crisis Management Security and Risk Management Standard and Compliance Management Customer Service Management Revenue and Sales Management Opening and Refurbishing Experience Maximizing profit margin Business development Team leadership H.A.C.C.P Health & Hygine Stock / inventory / control Event Security Procurement and Logistics Facilities management Team Builder Property Management Multi F and B venues Brand Management HR Management/ Trainer / Teacher ISO 22000 Hands on approach Sales and Marketing Marketing and promotions Areas of Expertise Hospitality services in Asia
  5. 5. studentposters.co.uk Hospitality Service In Asia Director of Operations and Training January 1st 2009 – Present Before After • New Contract management increase by 70 % in one year • Designed and implemented Training program for inventory controls resulting in up to 20% reduction in shrink per annum • Prepared utility usage analyses and implemented Training program for cost saving measures of up to 15% in Housekeeping and Front Office Departments • Training program for manpower monitoring and comparison providing savings of 2% per annum. • Implemented strategies Training program for in the Rooms Division to improve customer service scores over all by 4% in one year Hospitality services in Asia
  6. 6. studentposters.co.uk Area Operations Manager under the umbrella Hospitality Services In Asia 38 Hotel / Resort /Schools / Bars and Restaurants Locations over 100 mile radius KIM LAM FINE DINING RSTAURANT project 2 project 4 projects 1 Mui Ne Vietnam project 3 From project management on build to design to complete set up, complete staff and management training on a new concept fine dining to Vietnam, implemented all paperwork, website, marketing, business plan and full pre opening marketing plan and the year’s budget, set up complete operations from pre-opening found the right management team to operate to a high standards after I finished my contract Hospitality services in Asia THIRD PARTY MANAGEMENT
  7. 7. studentposters.co.uk Area Operations Manager under the umbrella Hospitality Services In Asia 38 Hotel / Resort /Schools / Bars and Restaurants Locations over 100 mile radius 5 Star Hanoi Deawoo hotel project 2 project 4 projects 1 Mui Ne Vietnam project 3 The management and quality assurance of a 411 roomed Hotel 198 apartment and 15 floors of office space, Fitness Centre & Spa, 3 Asian and 2 western restaurants, night club, 3 lounge bars, a bakery, Le Gourmet , 13 function rooms and a Grand Ballroom, Delivered excellent customer service, was involved & contributed to team meetings ,redesigned new outlets increased revenue, maximised profits Managing 3000+ staff • Designed many project a new bigger luxurious VIP lounge to increase revenue, and 9 other major projects to the reduced cost to $1,500,000,000 saving the company a massive saving of 4 million dollars on refurbishment fees Hospitality services in Asia THIRD PARTY MANAGEMENT
  8. 8. studentposters.co.uk Area Operations Manager under the umbrella Hospitality Services In Asia 38 Hotel / Resort /Schools / Bars and Restaurants Locations over 100 mile radius project 5 project 7 project 9 projects 6 Mui Ne Vietnam project 8 • New lounge bar with out side balcony • New out side bar • New swimming pool area • New deli bakery • VIP cigar lounge • New coffee shop • New fast food take away • New reception area • New Gymnasium All to increase the revenue of the out lets Hospitality services in Asia THIRD PARTY MANAGEMENT
  9. 9. studentposters.co.uk Area Operations Manager under the umbrella Hospitality Services In Asia 32 Hotel / Resort /Schools / Bars and Restaurants Locations over 50 mile radius 5 Star soaviet Resort & spa Yasika saigon Nha trang Victory Hotel Bao loc Sankara Mui Ne Vietnam Melon resort Mui ne Vietnam • Reduced salaries and wages, maintenance, and insurance expenses by 10% over previous year through rationalizing of each expense while maintaining quality of service • Lead division through service and managerial improvements including proprietary customer service and implementing the right training programs • Exemplary client relations and management of services lead to successful resigning of 5 renewable and 2 new contracts worth $2 million annually Hospitality services in Asia
  10. 10. studentposters.co.uk Consultant: Pre-Opening General Manager/ Area Facilities Manager April -2009 -- Jan 2010 mobilization and demoralization of 19 5 star oil and gas projects 19 Oil & Gas sites in the UAE 5000 Condos in 19 locations • Completed business licensing including Certificate of Occupancy, Tourism Licenses, Central Bank Licensing and other operating licenses mobilization and demobilization for around 700 multinational workforce • Project Manager for construction with team of 15 carpenters, painters, masons, plumbers, electricians, security guards and tillers • Oil and Gas refineries ADCO,GASCO, Borouge, petrafax , • residential Villages, labour cities, seniors and junior Camps, • with full facilities management, catering and support services the range of services includes but not limited to the following : catering, housekeeping, laundry, waste management, water and sewage treatment plant, operations and full facility administration Hospitality services in Asia
  11. 11. studentposters.co.uk General Manager 4 Star Golden Rooster Resort St Otomium Sangkat Bei Mittakpheap, Victory Beaches Sihanoukville, Cambodia. • Improved market penetration by 15% through rate management which contributed to a three year $900,000 increase in gross sales • Reduced past due receivables from 3% to 1% of gross revenue • Managed $6 million refurbishment of 70% of the property after major hurricane damage; completed project in 6 months and within budget December 2004 – May 2008
  12. 12. studentposters.co.uk Food and Beverage Director 5 star Putahracsa Resort and Spa 22/65 Naeb Kaehat Rd. Hua Hin, Hua Hin Beachfront, Hua Hin / Cha-am, Thailand Aug 2000– October 2004 • Personally built relationships with corporate partners generating $800,000 in revenue • With 178 rooms three restaurants and bars plus a night club , meeting room conference centre , mini market, spa and beach club. • Designed a 1500 thousand people night club which generated ext $1 million annually ra revenue • Responsible for overall property concept, floor plans, room design, menus and pricing Hospitality services in Asia
  13. 13. studentposters.co.uk Education & Qualifications: •1979-1983 B.A. (Hons), University of Lancaster, St. Martin’s College. •1977-1979 Clarendons College, Nottingham •1970-1977 Alderman Willem Derbyshire School, Training /Licenses /Certificates •B.A. (Hons), University of Lancaster, St. Martin’s College in Educational and Professional Primary Studies with Environmental practice of Teaching. •British Institute of Innkeepers’ Certificate of Hospitality Management. •Core Skills Program Certificate in Hospitality and Food and Beverage Management. •Restaurant Operations and Staff Training City and Guilds. •Bar Staff Operations Food and Beverage Management and Staff Training City and Guilds •Chef Studies 701 & 702 City and Guild level. •Security & Specialist Protection at City and Guild level •Safety Officer at City and Guild level •Health & Safety Certificate at City and Guild level •Certificate of Crowd Control and Quick Response Certificate City and Guilds Hospitality services in Asia
  14. 14. studentposters.co.uk Education & Qualifications: , Training /Licenses /Certificates Masters certificate Analytical Management- 2009 Master Class Management Masters certificate Business Management- 2009 Master Class Management Masters certificate Financial Management- 2009, Master Class Management Masters certificate Marketing Management- 2009 Master Class Management Masters certificate Operations Management- 2009, Master Class Management Hospitality services in Asia
  15. 15. studentposters.co.uk In Transition and Seeking Opportunities • I am a “Hospitality Specialist” who worked my way up the ranks and, because I understand what it takes to do the job, I train and lead people to be successful. • I am a hotel manager who excels at providing guest service and fiscal responsibility because I love what I do. I can work with the details while keeping the big picture in mind. • I am seeking opportunities ideally seeking a challenging role (General Manager / Hospitality Management / Facilities Management / Director of Operations F&B, logistics related, catering) that leverages my core competencies and experience. This would include considering remote sites/locations in any of the developing markets. For client list follow link http://clentshsia.blogspot.com/ Forward leads to michaelashn@gmail.com Hospitality services in Asia