1. AHMED RABIE ALY ELDOUH
Email: ahmedr1993@yahoo.com / ahmeda@royalcatering.ae
Phone – 00971 50 4456792 / 0097 50 9060847
Address- Abu Dhabi - UAE
OPJECTIVE
“To give my personal best and strive in the pursuit for excellence, in all that I commit to.”
I would cherish a demanding position that makes effective use of my background and provides good
career growth, personality development where performance is rewarded with new responsibilities, and
where teamwork is the accepted norm, putting in the best to the maximum benefit of organization.
Over 20 years in deluxe Hotels and over 12 years in Management level, International experiences (Egypt -
United Arab Emirates – Sultanate Brunei) Flexible, hard worker and able to work under pressure
Open mind, team leader and builder, Leading, dealing and working in a multicultural environment and
nationalities
Professional Experience
Vice President – Ruwais Region at Royal Catering Services
Duration : February 2011 till present
About the organization
Royal Catering was established in 2003 as a division of the Al-Mazroui Group and has grown into one of the
leading catering and related support services companies in the region. It holds under its umbrella various
services which cater to a host of clients with an all-encompassing need for quality and delivery assurance.
Based in Abu Dhabi, Royal Catering owns the largest stand-alone, private kitchen in the Middle East, which
caters to private events, weddings and international concerts. Within the Western Region of Abu Dhabi,
Royal Catering is a leader in industrial catering and facilities management. It is known for its exceptionally
high standards and cost effective solutions. Industrial Catering Services offered:
Onsite and Offshore Catering, Facilities, Camp & Hotel Management, Own Restaurant, Housekeeping &
Janitorial At Royal Catering, we consider our team our biggest asset. They are leaders in five-star hotels and
catering companies, well versed in hospitality services and logistics. Our team of experts has operated in
numerous international sporting events and concerts, including FIFA 2010, Formula One 2010, 2011 & 2012,
Yas Island Concerts, Beijing Olympics, US Tennis Open, and Mubadalla Tennis Championship 2011.

2. Job Profile
 Involved in strategic planning and day-to-day operations, particularly in relation to Accommodation,
catering and all other services & premises. Likely areas of responsibility include:
Procurement and contract management
Accommodation buildings and grounds maintenance;
Cleaning, catering, pest control and Laundry services
Health, safety and security;
Utilities and communications infrastructure;
 To prepare documents to put out tenders for clients and contractors;
 Project management and supervising and coordinating work of contractors. investigating availability
and suitability of options for new premises;
 To calculate and compare costs for required goods or services to achieve maximum value for money.
planning for future development in line with strategic business objectives;
 Managing and leading change to ensure minimum disruption to core activities. directing,
coordinating and planning essential central services such as reception, security, maintenance, mail,
archiving, cleaning, catering, waste disposal and recycling;
 To ensure the building meets health and safety requirements and that facilities comply with
legislation and keeping staff safe;
 To plan best allocation and utilization of space and resources for new buildings, or re-organizing
current premises;
 checking that agreed work by staff or contractors has been completed satisfactorily and following up
on any deficiencies;
 Coordinating and leading one or more teams to cover various areas of responsibility;
 Using performance management techniques to monitor and demonstrate achievement of agreed
service levels and to lead on improvement;
 Responding appropriately to emergencies or urgent issues as they arise and dealing with the
consequences.
 To create additional sales by managing a sales force (if assigned), maintain and establish new
relationships with personnel across the company and with clients. Create new sales objectives and
client accounts, monitoring them as well as formulate sales policies and personal selling strategies
and putting together plans for their implementation.
 To ensure that all the outlets and banquet is managed efficiently according to the established concept
statements and adhere to Company Policies & Procedures and Standards
 Controlling of selling activities, sales volume, and selling expenses.
 To assign responsibilities to subordinates and to check their performance periodically.
 To conduct frequent and thorough inspections together with the Executive Chef of the Food &
Beverage operation.
 To ensure that all Departmental Operations Manuals are prepared and updated annually.
 Investigate alternative markets for existing Facilities and products & Execute regular competition analysis
regarding the target market
 Attend several Business Networking Events & Report activities and results on a monthly basis
through the weekly sales report
 Develop and execute sales activities such as Client events, luncheons etc
 To understand and strictly adhere to the Rules & Regulations established in the Employees Handbook
and the Company’s policy on Fire, Hygiene, Health and Safety.

3. Looking after the Family Trading business in Cairo Egypt
Duration : September 2009 to January 2011
 Set-up and run my own Trading business Steel business in Cairo Egypt
 Managed operations, Customer relations, Vendors, and finances
 Turned our Family business to high profit making
Assistant Food and Beverage Manager at Emirates Palace Hotel. Abu Dhabi UAE
www.Emiratespalace.com
Preopening Team
Duration : November 2004 till August 2009
About the organization
Built in the style of a majestic Arabian castle rising from the desert sands, Emirates Palace is the most
impressive hotel, resort and conference venue ever built in the Middle East.
Member of Global Hotel Alliance, Emirates Palace promises a majestic experience, fit for a king and
deserving of an emperor. The Palace boasts 302 superior rooms and 92 magnificent suites each combining the
ultimate in luxury with 22nd century technology and 20 Food and Beverage Outlets plus Conference,
Banqueting and Catering, convention center for up to 1200 pax and Auditorium for 1100 pax
Job profile:
 As direct report to the Food & Beverage Director, I work very closely with the Restaurant Managers,
Lounge Bar Manager to ensure efficient quality and overall reaching of financial goals and customer
satisfaction.
 I result in significant repeat business from customers directly responsible for Outlets operations,
administration, and finance including outlet budgets
 Responsible for recruiting and training / development of personnel
 Oversee proper use of equipment in all outlets including ensuring smooth running of the Outlets
operations
 Assist the Food & Beverage Director with reviews of the Outlets Managers & Assistant Managers
 Report and document any safety hazards, conditions or practices and implement procedures to
mitigate risks
 Implementation and updating of the SOPs – Standards and Procedures for all Outlets
 Maximize profitability related to the food & beverage department.
 Participates and prepares the annual budget for the restaurant.
 Controls the cost according to the budget & achieve budgeted revenues.
 Develops short term and long term financial and operational goals for the department which supports
the overall objectives of the hotel.
 Responsible for maintaining service standards in accordance with established policies and
procedures.
 Take responsibility of quality control in terms of work produced and presented, by ensuring clear and
timely organization and communication.
 To be able to express thoughts clearly and concisely. Contribute new ideas and communicate at Staff
meetings and Executive Committee Meetings.
Acting Assistant Food & Beverage Manager at Movenpick Media City
Cairo Egypt www.moevenpickhotels.com
Preopening Team

4. Duration : April 2002 – November 2004
About the Organization
Unique architecture set on spacious grounds with gardens, azure blue pools and fascinating scenery - On the
outskirts of Cairo the Hotel Boasts 435 Standard Rooms and suites, 12 F&B Outlet, Ballroom, convention
center for up to 1.600 pax seated menu and Auditorium for 1500 pax
Job Profile
 Responsible to direct all F&B efforts towards guest satisfaction, division standards and profit.
 Increases the level of guest satisfaction by delivery of an improved product through employee
development, job engineering and quality image.
 Participates and prepares the annual budget for the Outlets
 To have the ability to effectively manage restaurants’ managers.
 Develops short term and long term financial and operational goals for the department which supports
the overall objectives of the hotel.
 Responsible for maintaining service standards in accordance with established policies and
procedures.
 Responsible for ensuring guest receives the highest possible level of service to maintain overall
satisfaction on a consistent basis.
 Responsible for evaluating, responding to, and taking necessary action regarding guest comments
relating to the Outlets
 Responsible for preparing schedules, based upon occupancy forecasts, to ensure appropriate staffing
while maintaining payroll budget.
 Responsible for initiating, developing, and implementing standards designed to improve
department’s performances.
 To be able to express thoughts clearly and concisely. Contribute new ideas and communicate at Staff
meetings and Executive Committee Meetings.
Restaurant Manager at Empire Hotel & Country Club in Brunei for Mediterranean
Fine Dining Restaurant www.theempirehotel.com
Preopening Team
Duration : February 2001 – March 2002
About the Organization
The Empire Hotel & Country Club astounds.440 extravagant suites and 5 star rooms.
24 F & B outlets, Championship golf course. Eight pools. A beach resort by the South China Sea. Water
sports. Spa. A resort for family vacations, romantic holidays or business. Ideal hotel for high impact
meetings and events. Five star hi-tech meeting facilities. A luxurious base for exploring the rainforests of
Brunei.
Job Profile
 Manage Restaurant personnel, ensure an efficient day to day operation with up selling and
marketing, ensure professional F&B service, conduct employee training and maintain high employee
morale and guest satisfaction.
 Increases the level of guest satisfaction by delivery of an improved product through employee
development, job engineering and quality image.
 Maintains procedures for monetary security.

5.  Maximize profitability related to the food & beverage department.
 Participates and prepares the annual budget for the restaurant.
 Controls the cost according to the budget & achieve budgeted revenues.
 Develops short term and long term financial and operational goals for the department which supports
the overall objectives of the hotel.
 Responsible for maintaining service standards in accordance with established policies and
procedures.
 Responsible for ensuring guest receives the highest possible level of service to maintain overall
satisfaction on a consistent basis.
 Responsible for evaluating, responding to, and taking necessary action regarding guest comments
relating to the restaurant.
Assistant Restaurant Manager at Burj Al Arab Hotel Dubai U.A.E
www.burj-al-arab.com
Preopening Team
Duration : October 1999 till January 2001
About the Organization
About the Burj Al Arab is located in the Jumeirah Beach area of Dubai. Has its own fleet of 10 chauffeur
driven Rolls-Royces, Has 9 F & B Outlets, Banquets and conference facilities,
202 Suites. Hidden network of advanced technology
Job Profile
 Over look the entire food & beverage operations of a 110 seat, fine dining restaurant. Report directly
to the Restaurant Manager & handle a team of 35 Staff.
 Resource planning against client budget for various corporate/social events within the hotel.
 Take responsibility of quality control in terms of work produced and presented, by ensuring clear and
timely organization and communication.
 Periodically engaging new ventures for client business development at the hotel and subsequently
generating revenue for the company.
 Aggressive sales calling on existing clients for repeat business and exploring new business accounts
by regular market orientation
 Equip, motivate and regroup the existing team to achieve pre-determined goals by maintaining
appropriate empowerment programs.
 Improve employee productivity levels by means of a performance based incentive plan.
 Responsible for preparing schedules, based upon occupancy forecasts, to ensure appropriate staffing
while maintaining payroll budget.
 Responsible for maintaining appropriate inventory and proper condition of equipment and operating
supplies.
April 1994 To Sept. 1999: Forte Grand Hotel Abu Dhabi & Al Ain Grand
Hotel Abu Dhabi U.A.E
Title: As a F&B Supervisor

6. Nov 1992 To April 1994: Forte Grand Pyramids Giza - Egypt
Title: As Waiter
Mar1992 To Sep 1992: Pyramids Park - Giza Egypt
Title: As Junior Waiter
Feb 1988 To Jan 1991: Ramada Renaissance- Giza - Egypt
Started as Bus boy & finally as a waiter
July 1987 To Jan 1988 : The Oasis Hotel - Giza - Egypt
Title: As Trainee
Educational Qualification
 Cairo University Faculty of Law.
Languages Known
 Arabic Mother Tongue
 English fluent
 French Fair
Training Courses
 Computer Skills Word, Excel, Power Point, Fidelio and Opera System
 Advanced HACCP Course from TUV Middle East
 Intermediate food hygiene training from TUV Middle East
 Basic Food Hygiene Training from TUV Middle East
 Food Handling & Hygiene from Shatek Singapore
 Food & beverage up- selling skills
 Guest care skills
 Complaint handling
 Wine course
 Guest care & quality service
 Train the trainer
 Passion for services
 Cigar training
 Customer Service
 Appraisal
 Micros System
 Full Range of Leadership
 FBM System
PERSONAL DETAILS

7. Date of Birth  19 J ULY 1967
Email ahmedr1993@yahoo.com
Permanent Address  Kerdasa – Giza - Egypt
Father’s Name  Mr. Rabie Aly Eldouh
Sex  Male
Nationality  Egyptian
Marital Status  Married
Hobbies  Reading, Making friends and listening to music
Qualities  Sincere and Diligent, Strong communication and P.R skills
Self Appraisal
 I Possess a Pleasant personality and could get Along Well with Superiors and Subordinates. I Have
Accumulated Considerable Experience in My Working Career For The Past Years And Therefore Can
Handle Jobs Assigned To Me Confidently. I am a well-organized, responsible person who
communicates well at all levels and enjoys working in contact with people. I know how to maintain,
and develop contacts that I easily made (People and Media relation, community, Business
Corporation…).