1. Michael Hall
9539 Oliver Ave N. Brooklyn Park, MN, 55444
Cellular: 612-812-5756 Email: mghall@comcast.net
Objective is to obtain a career long position in sales (inside or field sales),
strategic sourcing, negotiation, procurement of customers, and contracting. Over
20 years of success in consultative selling of technical software and services and
contract negotiation. Skilled utilizing a customer centric solution methodology
and negotiation skills where achieving customer, company, team and individual
goals are the focus. Excel in achieving goals through innovative and focused
best practices and relationship management. A mentor to new team members,
and team leader practiced in effective teaming, coaching and collaboration. Prior
to sales and contract negotiation career I supervised the night shift and managed
a staff of 15 correctional officers for the Anoka County Sheriff’s Department.
CORE COMPETENCIES
* Professional Negotiator/Closer * Public & Private Sector Contract Negotiation
* Consultative selling and Acct analysis * Multiple Segment Relationship Management
* CRM – Customer Relations Mgmt. * Coach, Mentor, Lead Sales Force
Education:
Hamline University MBA: Conflict & Negotiation - 2011
University of St. Thomas B.A. General Business – 1992
University of St. Thomas Mini Master Certification in Software Design - 1999
Professional Experience:
Government FIT Consultant Dec. 2006 – September, 2014
Thomson Reuters – West Publishing, North American Legal Division
The primary focus of the Government Full Inside Territory Rep (FIT) position is
consultative selling to initiate long standing relationships and to negotiate and close new
cloud based and software products and service contracts with state and local
government agencies and academic institutions as well as to renegotiate and renew
existing customer contracts. Duties include managing multiple internal and external
relationships; detailed client needs analysis, probative account analysis, presentations,
and demonstrations of legal solutions as well as public and proprietary records tools.
Computer skills are CRM Solutions, Word, Excel, and several others.
 2007 achieved 105% of total sales quota
 2008 achieved 125% of total sales quota
 2010 achieved 127% of total sales quota
 2012 achieved 102% of total sales quota
 2013 achieved 108% of total sales quota
 Participant on various Field Advisory Counsels (a few listed)
o Salesforce.com Early Adopter - 2012
o Ordermation implementation – 2008, 2009
o Compass pipeline/forecast management – 2009, 2010
 Participant on CGSAM Advisory Council - 2011
 Mentor new team members as assigned by manager

2. Mitchell Int’l - Territory Sales Oct. 2002 – Sept. 2006
Mitchell Int’l is the leading provider of data, software and eBusiness solutions for the
automotive insurance, collision repair, medical claims and glass replacement industries.
Responsible for territory sales management of MN, SD, ND, and western WI acquiring
new customer sales, maintaining competency on all solutions, maintaining an up to date
customer database, while maintaining current customer revenue base and customer
satisfaction in all product areas. I was responsible for a sales revenue quota of nearly
$2 million. Also, I was solely responsible for professionally representing the company at
industry meetings and functions including annual conventions and tradeshows where
multiple product presentations were given to an audience ranging from 1 on 1 to
upwards of 100 attendees. I represented software products and services providing an
effective and productive business solution for our customers and their business partners.
Representing these solutions required ability to prospect via phone, fax, and email, face
to face and closing. It also required an ability to provide product demonstrations,
product installations and product training both on site and remotely.
 Achieved 103.33% of quota in 2005, 103.76% of quota in 2004, and 98.7% of
quota in 2003.
 2005 National Territory Manager of the Year in Customer Retention and
Satisfaction.