Estonian experience in inclusive e-government by Mr. Arvo Ott, e-Governance Academy, Estonia

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Presentation by Mr. Arvo Ott, e-Governance Academy, Estonia at the third International Conference e-Society.Mk: Estonian experience in inclusive e-government, December 1, 2007, Skopje Macedonia

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Estonian experience in inclusive e-government by Mr. Arvo Ott, e-Governance Academy, Estonia

  1. 1. <ul><li>Envirenment for Inclusive e-Government </li></ul>Arvo Ott, PhD, [email_address] e-Governance Academy www.ega.ee Skopje, 30.11.2007
  2. 2. Driving forces of eGov <ul><li>Stable and well functioning organizational setup for coordination. Clear planning mechanism – policy, action plans, resource planning, implementation and supervision. </li></ul><ul><li>Fixed info-political principles. </li></ul><ul><li>Leadership and political will. </li></ul><ul><li>Role and knowledge level of CIO-s (Chief Information Officers) . </li></ul><ul><li>Supporting legal and fiscal frameworks. </li></ul><ul><li>Interoperable ICT architecture. </li></ul><ul><li>PPP, good telecom infrastructure and high level of eBanking. </li></ul>
  3. 3. Parliament Government Ministries Informatics Council I N F O R M A T I O N P O L I C Y A C T I O N P L A N Framework G O V A G R E E M E N T Stable and well functioning organizational setup for coordination and clear planning mechanism .
  4. 4. <ul><li>Citizen (customer) orientation </li></ul><ul><li>Efficient and transparent public sector. eDemocracy and participation. </li></ul><ul><li>Leading role for the private sector </li></ul><ul><li>Neutrality about different technical platforms </li></ul><ul><li>Functioning model for protection of personal data </li></ul><ul><li>Measures against digital divide (ID-cards example…) </li></ul><ul><li>Etc. </li></ul>Example: Fixed info - political principles
  5. 8. Government County governments IT managers Local governments Representative IT councils of counties Local government associations Representative ICT work groups of counties Council representative Informatics Council Department of State Information Systems (RISO) IT manager Informatics Centre IC secretariat ICT work groups of ministries IT councils of ministries Ministries Management representatives & IT managers of ministries Subordinate agencies IT managers Councils directors MINISTRY OF ECONOMIC AFFAIRS AND COMMUNICATIONS
  6. 9. Legislation <ul><ul><li>Databases Act (1997 / 2006) </li></ul></ul><ul><ul><li>Public Information Act (2001) </li></ul></ul><ul><ul><li>Digital Signatures Act (2000) </li></ul></ul><ul><ul><li>Act on Intellectual Property (applicable also for state databases) </li></ul></ul><ul><ul><li>Principles of Estonian Information Policy (1998 , 2004, 2007 ) </li></ul></ul><ul><ul><li>Action Plan of Estonian Information Policy – (eEstonia) (1998, 1999, 2000, 2001 ,2002, 2003, 2004, 2005, 2006 ) </li></ul></ul><ul><ul><li>Personal Data Protection Act (1996) </li></ul></ul>Supporting legal and fiscal frameworks
  7. 10. <ul><li>Separate article of state budget: expenses for IT- subdivided into HW, SW and project work ordered from outside of government structures. For the last 1 5 years this budget has formed about 1% of the state budget. </li></ul><ul><li>All ministries, county governments and boards have independent IT budgets which are planned in cooperation of all CIOs. Budget for shared services is centralized. </li></ul><ul><li>For joint actions of several ministries the IT budget is often included in the budget of the ministry that is coordinating the work. </li></ul>Budgeting
  8. 11. KIT Citizen view EIT Enterpriser view AIT Public servant view National Databases Register http://www.riik.ee/arr/ Population Register Health Insurance Register National Pension Insurance Register Vehicle Register Tallinna Vesi IS Eesti Energia IS Internet - X-road Databases / information systems Banks Central server I Central server II Central monitoring HelpDesk X-road certification center X-road center Tools centrally developed by the State, i.e. the State Portal Certification Center ID – card <ul><li>Ühispank </li></ul><ul><li>Hansapank </li></ul><ul><li>Krediidipank </li></ul><ul><li>Sampo Pank </li></ul><ul><li>Nordea Pank </li></ul>Security server Security server Security server Security server Security server Security server Security server Security server :: … :: :: E-institution – institution view :: :: E-county – county view :: :: Governmental Portal – Your Estonia :: Institutional view of the state Thematic view of the state www.riik.ee www.eesti.ee Security server 57 DB 1000000 104 DB 359 org. 5 Popul. ~1,3 mil. ICT architecture
  9. 12. <ul><li>Thank you for your attention! </li></ul>Arvo Ott, PhD eGovernance Academy ar vo. o tt@ ega .ee www.ega.ee

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