Melanie Pacheco is seeking a role in logistics and supply chain management with over 5 years of experience in office administration, customer service, and reception roles. She has a wide range of skills in Microsoft Office, various enterprise software, and badging/security systems. Currently pursuing an AAS in Maritime Transportation Logistics Specialist/Supply Chain Management at Houston Community College.

1. MELANIE PACHECO
3030 Elmside Dr.Houston,TX 77042 | pachecomelanie21@gmail.com | 281-622-
3998
OBJECTIVE To gain experience to become successful in a lead role in Logistics & SupplyChain
management/Specialist
SKILLS & ABILITIES Word, Excel, Pow erPoint, Access, Visio, Outlook, Window s Vista/XP, Manager’s tool bx
Compass, JDE, Taleo, Star, Sage, Fax machines, Printers, PeopleSoft, E- Verify,
Oracle, Sales Force, WebSphere, Calabrio, Putty, QuickBooks,
EXPERIENCE MEMBER SERVICES, LIFETIME FITNESS CITY CENTER
5/2016 - PRESENT
 PleasantlyGreet & welcome members
 Assistmembers with accountupdates
 Presentfacility information to members & guest
 Print class schedules
 Communicate/AsstOperations
 Give Membership inquiries
 Check in members one by one
 Maintain front area, lounge area & visitor area
DISPATCHER/ RECPETIONIST (CONTRACT), BURNETT STAFFING INC
2/2016 – 6/2016
 Answer high volume phone lines
 Direct calls to appropriate contact
 Dispatch technical calls to technicians
 Correspond to emails
 Update offices supplies
 Check mail
 Distribute mail accordingly
CUSTOMER RELATIONS, MEN’S WEARHOUSE CONTACT CENTER
6/2015 – 12/2015
 Arrive on-time to clock in
 Answer calls accordingly
 Help the needs ofupsetcustomer
 Assiststore employees/managers with situation higher than store level
 Ensure that customers’ needs were met
 Confirm shipmentdetails
 Check the statuses oforders and contact customer or local store
 Provided assistances to co-workers when dealing with a difficult call
 Follow all guidelines
 Meet the QA goals each month
RECEPTIONIST (CONTRACT), ULTIMATE STAFFING CO.
2/2015 – 7/2015
 Answer all incoming calls in a professional matter
 Transfer calls to appropriate contact
 Greet all visitors and guest
 Track a visitor log
 Maintain front area & waiting area
 Book conference rooms for PMs’, Techs,Administrators
 Receive mail & packages,sign off and distribute
 AssistAdministration with copying jobs and general filing

2. PAGE 2
 Proof read all field technician reports
 Enter data from the field reports
 Collecttimesheets and confirm hours ofthe week for payroll
OFFICE ASSISTANT (CONTRACT), ULTIMATE STAFFING
2/2014 – 2/2015
 Accommodate HR w/ several employee update spreadsheets
 Update employee records
 Organize employee records
 Shred old files
 Aid the PM w/ blueprints
 Alphabetize blueprints
 Secure the blueprints in a safe place
 Arrange internal messengers to deliver blueprints to vendors
 Maintain log for incoming and outgoing prints
 Assistcontroller w/financials
 Make bank runs for deposits
 Organize the AP/AR files
 File weekly AP files
 Proof read LLCs,Leases,contracts,LLPs,INCs
 File the contracts
 Arranged quarterly budgetreports,financial spreadsheets,organizational
charts and companydata reports using advanced MicrosoftExcel
functions
 Mapped out Sites using (Sites USA) for Demographic research
 Oversee outlook contacts by organizing and arrange new/old contacts
 Correspond w/Vendors to setup Meetings/Schedule lunches/or plan out
Surveying sites for executive
 Organized Executive’s work area/ File room by Improving office efficiency
by implementing color coded filing system and introducing additional time
saving measures
 Answered Executive calls/as well as receptionistswitchboard and
relayed messages
 Attended Front desk area to relieve receptionistfor breaks/lunches/and
scheduled days off/ sick leave
SERVICE COORDINATOR (CONTRACT), CORBETT PERSONNEL
12/2013 – 2/2014
 Maintain receptionistarea
 Greet Tenants,visitors,vendors
 Answer switchboard
 Provide assistance to tenant’s request
 Communicate with engineers ofrequests
 Email/correspond to requestthrough emails
 Distribute mail accordingly
 Facilitated working relationships with co-tenants and building
management
 Organized files,developed spreadsheets,faxed reports and scanned
documents
 Sustained and reserved the executive conference room calendar
 Collected and kept careful records of rental payments
 Handled customer complaints personallyto verify they were properly
handled

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BADGING SPECIALIST, RECEPTIONIST, CORESTAFF
1/2012 – 6/2013
 Greet employees,new hires,& visitors
 Maintain office space
 Answer up to 6 lines
 Prepare badges for new hires
 Prepare new hire setup at IAH and HQ finger printing process
 Responding to telephone and in-person requests for information
 Drafted meeting agendas,supplied advance materials and executed
follow-up for meetings and team conferences
 Constructed PowerPointpresentations used for business development
 Received and screened a high volume of internal and external
communications,including email and mail,received and distributed faxes
and mail to correct recipients’ in a timely manner,handled all incoming
and outgoing correspondence
 Responsible for badging 90,000+ United Employees,suppliers,and
Retirees system-wide
 Supervised Building access control system and process including parking
and floor access
 Responsible for determining employee transportation contribution and
employer subsidy
 Distribute METRO access media/bus passes to 700+ United commuters
 Verified employmentin the U.S
 Proof read over all I9s
 Enter data for over 900+ employees in E-verify
EDUCATION HOUSTON COMMUNITY COLLEGE, HOUSTON, TX 1/2016 - PRESENT
AAS MARITIME TRANSPORTATION LOGISTICS SPECIALIST/ SUPPLY CHAIN
MNGMT
LONESTAR CY-FAIR COLLEGE, HOUSOTN, TX 8/2009 – 5/2013
BASICS COMPLETED / BUSINESS COURSES – PARTIAL COMPLETE
LEADERSHIP I am Honest, self-aware,influencer,greatcommunicator,confidence,great
planning skills,focused
REFERENCES available upon request