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Mayank Pant
Permanent Address
Address: A-6 Anand Vihar, Delhi -110092
Email: mayankpant629@hotmail.com
Mobile : + 91 - 9871972207 / 9911882037.
Marital Status: Married.
Career Objective : -
To work with an organization that provides opportunities to explore my creative abilities, put all other
skills to test and where there is scope for innovation and self - development.
Areas Of Expertise: -
Corporate Sales ( Room Division + Banquet Sales + F & B outlets + ODC ) + M.I.C.E ( Corporate Segment ) +
Events Management + Business Development & Acquisition of New Accounts + Client Servicing – Guest
Retention + Sales Promotion - KAM – Market Penetration & Segmentation – Pricing Policy visa vis
Competitors – SWOT Analysis – Feasibility Study & Analysing Market Dynamics.
KEY SKILLS
• Ability to work & deliver under hard pressed, time bound situations.
• Team Player: To create and maintain an environment, which fosters cultural, intellectual and social
development at the work front.
• Guest Satisfaction Index: Determined approach to problem solving, demanded at the work place and
committed to guest service satisfaction.
• Organization: Demonstrate ability to proactively prioritise needs, put first things first and effectively
manage resources and time.
• Sound sales & marketing acumen & strong negotiating skills to channelise the Business.
Academic Qualifications : -
Bachelor of Arts (Honours) in Hospitality Management from International Hotel Management
Institute, Lucerne, Switzerland. Degree awarded by Manchester Metropolitan University, United
Kingdom ( Yr 2000 - Yr 2004).
•
• C.B.S.E - Higher & Sr. Secondary from Manava Bharati India International School, New-Delhi.
Work Experience: 12 Yrs.
Interest: -
• Long Drives + Travelling + Socialising + Playing Cricket & Soccer & Listening to Music (Retro + Soft).
PROFESSIONAL EXPERIENCE DETAILS
1. Organization Name: Stellar Group , Noida.
Designation : Head Sales.
Duration : March 2011 - till date (4 yrs + ).
• The prime task is to formulate and implement Sales & Marketing strategies at the corporate level in
order to ensure maximum Revenue - Yield Management.
• Understand prevalent competition w.r.t market dynamics & thereafter decide price point to sell.
• Conduct competitor analysis by keeping abreast of market trends and competitor moves to achieve
market share metrics.
• Analyze & review the market response visa vis clients’ requirements and communicating the same
to the operations team in order to customize & deliver tailor made products.
Achievements : -
• Increased the MICE - Corporate business by 35%. Doing an Annual turnover of Rs 20 – 24 Cr.
• KEY Accounts : GENPACT, HCL, Religare , DELL, SAPIENT, NIIT, ALSTOM, GlobalLogic, EXL, STERIA,
MET LIFE, TATA Power, PSU – BHEL , GAIL, BPCL.
• Instrumental in setting up 03 brand extension of Stellar Hospitality Group – Binge : A Budget Hotel
in Sect 62, Noida + SAA – Budget entity in Greater Noida & Ann’s Cottage at Nainital.
2. Organization Name : Radisson Blu , Greater Noida.
Designation : ADOS : Pre Opening Team.
Duration : April 2010 – Feb 2011 ( Less Than A Year – 11 Months ).
• Performed an in-depth account management, sales closure, revenue achievement and sales data
analysis to forecast business potential w.r.t Cat. A / Cat. B / Cat. C accounts.
• Forecasting of sales visits, planning and making monthly budgets.
• Lead a blitz of the hotels’s catchment area including key corporates, conference organizers, travel
agents etc. To create a Business map of the market.
• Maintained proper flow of information within the hotel by reviewing sales work file of assigned
accounts.
• Accompany the sales team to oversee the key Business accounts & do a regular monitoring of their
portfolios ( BGR / DSR ).
3. Organization Name : Stellar Group, Noida.
Designation : Manager – Sales & Marketing.
Duration : Jan 2008 – March 2010 ( 2 Yr & 2 Months ).
• Define and implement strategies for market penetration by identifying and launching new Products
and strategy implementation, ROTD system.
• Reviewing & interpreting the market trends/ client feedback to attune the business strategies as per
the guest requirements & expectations.
• Analysing the competition & market information to fine-tune the sales strategies & pricing.
• Manage existing accounts and to develop new accounts in the market. Constantly investigate and
assess market conditions to develop newer strategies.
• Develop Business & Marketing plans for target audience.
• Managing and servicing Key Accounts of Long Stayers.
• Maintaining cordial rapport with customers to achieve repeat / referral business.
Achievements : -
• Kick started the ODC business & long stayer’s niche market for Corporates in Noida.
• Increased the overall Rooms business by 20 % and Food & Beverage to 45%
• 30 % increment of MICE Business to Corporates.
4. Organization Name : Radisson Hotel – Mahipalpur , Delhi
Designation : Assistant Manager – Banquet Sales.
Duration : April 2006 – Dec 2007 ( 1 Yr & 8 Months ).
• Lead a blitz of the hotels’s catchment area including key corporates, conference organizers, travel
agents etc. To create a Business map of the market.
• Daily corporate calls and maintaining customer contact database. Frequent follow up on the
potential customers.
• Checking the DSR and conducting daily sales brief.
• Supervising the FOD’S (Functions of the day) and checking the FP’S (Function Profile).
5. Organization Name: Hotel Dubai Concorde and Residence, Dubai, UAE
Designation : Joined as MT
Duration : March 2004 – March 2006 ( 2 Yrs ).
• Worked directly with the walk ins & served as one point of contact.
• Coordinated the total sales efforts (Room sales + Conference business + Banquet revenue) with intra
departments.
• Provided exceptional customer service & an overall true experience w.r.t their enquiries.
References : - Available on requests both from the Hotel Industry as well as Corporate fraternity.

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Pant Mayank CV

  • 1. Mayank Pant Permanent Address Address: A-6 Anand Vihar, Delhi -110092 Email: mayankpant629@hotmail.com Mobile : + 91 - 9871972207 / 9911882037. Marital Status: Married. Career Objective : - To work with an organization that provides opportunities to explore my creative abilities, put all other skills to test and where there is scope for innovation and self - development. Areas Of Expertise: - Corporate Sales ( Room Division + Banquet Sales + F & B outlets + ODC ) + M.I.C.E ( Corporate Segment ) + Events Management + Business Development & Acquisition of New Accounts + Client Servicing – Guest Retention + Sales Promotion - KAM – Market Penetration & Segmentation – Pricing Policy visa vis Competitors – SWOT Analysis – Feasibility Study & Analysing Market Dynamics. KEY SKILLS • Ability to work & deliver under hard pressed, time bound situations. • Team Player: To create and maintain an environment, which fosters cultural, intellectual and social development at the work front. • Guest Satisfaction Index: Determined approach to problem solving, demanded at the work place and committed to guest service satisfaction. • Organization: Demonstrate ability to proactively prioritise needs, put first things first and effectively manage resources and time. • Sound sales & marketing acumen & strong negotiating skills to channelise the Business. Academic Qualifications : - Bachelor of Arts (Honours) in Hospitality Management from International Hotel Management Institute, Lucerne, Switzerland. Degree awarded by Manchester Metropolitan University, United Kingdom ( Yr 2000 - Yr 2004). • • C.B.S.E - Higher & Sr. Secondary from Manava Bharati India International School, New-Delhi. Work Experience: 12 Yrs. Interest: - • Long Drives + Travelling + Socialising + Playing Cricket & Soccer & Listening to Music (Retro + Soft).
  • 2. PROFESSIONAL EXPERIENCE DETAILS 1. Organization Name: Stellar Group , Noida. Designation : Head Sales. Duration : March 2011 - till date (4 yrs + ). • The prime task is to formulate and implement Sales & Marketing strategies at the corporate level in order to ensure maximum Revenue - Yield Management. • Understand prevalent competition w.r.t market dynamics & thereafter decide price point to sell. • Conduct competitor analysis by keeping abreast of market trends and competitor moves to achieve market share metrics. • Analyze & review the market response visa vis clients’ requirements and communicating the same to the operations team in order to customize & deliver tailor made products. Achievements : - • Increased the MICE - Corporate business by 35%. Doing an Annual turnover of Rs 20 – 24 Cr. • KEY Accounts : GENPACT, HCL, Religare , DELL, SAPIENT, NIIT, ALSTOM, GlobalLogic, EXL, STERIA, MET LIFE, TATA Power, PSU – BHEL , GAIL, BPCL. • Instrumental in setting up 03 brand extension of Stellar Hospitality Group – Binge : A Budget Hotel in Sect 62, Noida + SAA – Budget entity in Greater Noida & Ann’s Cottage at Nainital. 2. Organization Name : Radisson Blu , Greater Noida. Designation : ADOS : Pre Opening Team. Duration : April 2010 – Feb 2011 ( Less Than A Year – 11 Months ). • Performed an in-depth account management, sales closure, revenue achievement and sales data analysis to forecast business potential w.r.t Cat. A / Cat. B / Cat. C accounts. • Forecasting of sales visits, planning and making monthly budgets. • Lead a blitz of the hotels’s catchment area including key corporates, conference organizers, travel agents etc. To create a Business map of the market. • Maintained proper flow of information within the hotel by reviewing sales work file of assigned accounts. • Accompany the sales team to oversee the key Business accounts & do a regular monitoring of their portfolios ( BGR / DSR ). 3. Organization Name : Stellar Group, Noida. Designation : Manager – Sales & Marketing. Duration : Jan 2008 – March 2010 ( 2 Yr & 2 Months ). • Define and implement strategies for market penetration by identifying and launching new Products and strategy implementation, ROTD system. • Reviewing & interpreting the market trends/ client feedback to attune the business strategies as per
  • 3. the guest requirements & expectations. • Analysing the competition & market information to fine-tune the sales strategies & pricing. • Manage existing accounts and to develop new accounts in the market. Constantly investigate and assess market conditions to develop newer strategies. • Develop Business & Marketing plans for target audience. • Managing and servicing Key Accounts of Long Stayers. • Maintaining cordial rapport with customers to achieve repeat / referral business. Achievements : - • Kick started the ODC business & long stayer’s niche market for Corporates in Noida. • Increased the overall Rooms business by 20 % and Food & Beverage to 45% • 30 % increment of MICE Business to Corporates. 4. Organization Name : Radisson Hotel – Mahipalpur , Delhi Designation : Assistant Manager – Banquet Sales. Duration : April 2006 – Dec 2007 ( 1 Yr & 8 Months ). • Lead a blitz of the hotels’s catchment area including key corporates, conference organizers, travel agents etc. To create a Business map of the market. • Daily corporate calls and maintaining customer contact database. Frequent follow up on the potential customers. • Checking the DSR and conducting daily sales brief. • Supervising the FOD’S (Functions of the day) and checking the FP’S (Function Profile). 5. Organization Name: Hotel Dubai Concorde and Residence, Dubai, UAE Designation : Joined as MT Duration : March 2004 – March 2006 ( 2 Yrs ). • Worked directly with the walk ins & served as one point of contact. • Coordinated the total sales efforts (Room sales + Conference business + Banquet revenue) with intra departments. • Provided exceptional customer service & an overall true experience w.r.t their enquiries. References : - Available on requests both from the Hotel Industry as well as Corporate fraternity.