1. Matthew Louis Glaser
1820 Arlington Ave, Louisville, KY 40206 (502)643-0363
matthewglaser@rocketmail.com
Professional General Manager
Passionfor global thinkingandpersonalconnections
Career Summary
Over 15 years of Sales and Operations Management experience in the retail industry allowfor a holisticbusinessunderstanding.
Lifelong learner,passion for global industry,experiencebuying overseas cultural products,and an aptitudefor sales connections
are among my skills. Experiencehas taught that the importance of marketing management, longterm customer relations,and a
solid sales strategy arekeys to making a quality business.
Professional Experience
The FloorStore, Inc. (Louisville,KY)
General Manager(January 2012 – present)
 Produced a 200% gain in gross profitfrom 2014 to 2015 with only a 17% increasein sales by developinghigher profit
margins and expandingour product line.
 Superviseand monitor every aspectof the small businessfromsupply chain, to management of personnel, to the
complete marketing and sales process.
 Implemented a new brandingconcept of “flooringboutique” to capture the growing higher end flooring market resulting
in obtaining20%higher margins atclosings.
 Maximizelead generation through the creation of targeted social media campaigns,enhancingSEO programs and
integratinga CRM system for sales processmanagement.
Marketing and SalesManager (March 2006- January 2012)
 Responsiblefor startingand developing partnership with the country’s largestfloor coveringco-op group, CCA Global
Partners for stronger buyingpower and usingtheir established rebateprogram.
 Created a strategic partnership with LouisvilleIndependent Business Alliance(LIBA); in the firstyear obtained 40% of my
personal sales revenue.
 Formed new accounts, managed leads,and maintained currentaccounts for both B2B and B2C clients.
 Re-designed sales approach throughoutthe buyingjourney
 Developed in depth sales approach used to capturehigher customer segments and increased closingrates to 70%.
FashionablyImported (Louisville,KY,andBangkok,Thailand)
Owner(February 2006-December2011)
 Secured fair tradelocal crafts fromSouth EastAsia by conductingbusiness and negotiations in sourcecountry.
 Obtained exclusiveproductrights and established a supply chain through international networking;exported products to
the States and created marketing distribution channels for both B2B and B2C customers.
 Achieved a significantamountof knowledge in South East Asian cultureand languagewith my expertise in Thailand
cultureand basic Thai language.
Volunteer Experience
Broke Down Bike Club(Louisville,KY)
President/Founder(May 2012 to present)
 Builtcore membership and selected board positions.
 Organizerides and events for a club of cyclingenthusiasts and promote the group at networking and community events.
 Plan and promote multi fundraisingevents for Falls City Community Bike Works.
 Created a bike workshop and ridingprogramwith St. Joseph Children’s Home.
Education
Bachelor of Science in Business, concentration in Marketing and International Business, Indiana University Southeastern, 2011.