1. Mary Jean Burns
248.310.5905
maryjean2020@yahoo.com
SKILLS
 Sales Training and Motivation
 Sales Goal Achievement
 Expense Management
 Coaching and Leadership
 Customer Service
 Client Development
 Communication
 Recruiting
 Problem Solving
 Public Speaking
 Microsoft Word
 Microsoft Excel
 Dashboard
 Outlook
Summary
Proven expertise in sales,management,operations,and outstanding customer service with core strengths ofhigh performance and
accountabilityare among the skills Ican provide.
Sales and Management Experience
 Responsible for day-to-day operations, human resources,merchandising, inventory control, shrinkage,expense,and
property management
 Understood organizational and individual goals and developed strategic plans to achieve those goals
 Solved problems and issues methodicallyand with a sense ofurgency
 Adapted and is flexible to change
 Prioritized, followed through and accomplished multiple projects in a timelymanner
 Supported and reinforced companypolicies,procedures and systems
 Executed successful new store opening byrecruiting and training team of 30
 Recruited,hired and trained productive sales stafffor diversified retail markets
 Increased units and dollars per transaction through coaching in customer service,clientdevelopmentand outreach,product
knowledge and effective selling skills
 Assisted buyer for women’s ready-to-wear,shoes and accessories
 Trained sales representatives to motivate leads to book appointments byeffectively communicating the benefits and
advantages of products and services
 Exceeded goals by supporting and promoting monthlyand on-going advertising campaigns
Employment History
Admissions Representative ITT- Tech Educational Services - Troy, MI December 2013 to November 2014
Event Specialist Hansons -Troy,MI November 2010 to December 2013
Membership & Events Manager APACC - Auburn Hills,MI December 2006 to August 2009
Associate Store Manager Loehmann's - Farmington Hills,MI & Northville, MI November 2004 to December 2006
Corporate Gift Sales Director Darakjian Jewelers - Southfield,MI March 2004 to November 2004
Boutique Manager Montblanc – Novi, MI & Troy, MI March 2001 to February 2004
4.8.15