ITAM Review US Conference 2016: Communication & making your ITAM strategy stick Workshop: Barbara Scott, Presence Management C

1. The ITAM Review US Conference 2016The ITAM Review US Conference 2016

2. The ITAM Review US Conference 2016
Communication & Making
Your ITAM Strategy Stick
Barbara A. Scott
Continuous Improvement Expert

3. The ITAM Review US Conference 2016
What business processes support ITAM?
Planning Procurement Management Support Disposition
CONTRACTS
IMAC
ChangeControl
Incident/
DepotBreak-Fix
Refresh
DataErasure
Retire
Remarketing/
LeaseReturn
Leasing
Maintenance
Purchase
Receiving
AssetModel
Management
Inventory
Monitoring&
DataReconciliation
(Re)Deploy
HARDWARE PORTFOLIO MANAGEMENT
SOFTWARE PORTFOLIO MANAGEMENT
TOTAL COST OF OWNERSHIP
ITAM - Asset Lifecycle Governance and Process Control
AUTO-DISCOVERY
TECHNOLOGY STANDARDS / ROADMAP
ORGANIZATIONAL POLICIES

4. The ITAM Review US Conference 2016
The
people
and
data
that
support
ITAM
Success
Contracts
IMAC
Change Control
Incident /
Depot Break-Fix
Refresh
Data Erasure
Retire
Remarketing /
Lease ReturnLeasing
Maintenance
Purchase
Receiving
Asset Model
Management
Inventory
Monitoring &
Data Reconciliation
(Re)Deploy
Human Resources
Data
Location / Facilities
Data

5. The ITAM Review US Conference 2016
ITAM Managers Lead Change
Who
wants
change?
Who
wants
TO
change?
Who
wants
to
Lead
change?

6. The ITAM Review US Conference 2016
8.
Make
it
s<ck
7.
Build
on
the
change
6.
Create
quick
wins
5.
Empower
ac<on
4.
Communicate
the
vision
3.
Create
a
vision
for
change
2.
Form
a
powerful
Coali<on
1.
Create
a
sense
of
urgency
Crea<ng
a
climate
for
change
Engaging
&
enabling
the
organiza<on
Implemen<ng
&
sustaining
for
change
Dr.
John
Ko*er
Book:
“Our
Iceberg
is
Mel/ng”
An
outcome
of
30
years
of
research.
KoQer
is
a
New
York
Times
best-­‐selling
author,
award
winning
business
and
management
thought
leader,
business
entrepreneur,
inspira<onal
speaker
and
Harvard
Professor.
8-­‐Step
Process
to
Leading
Change

7. The ITAM Review US Conference 2016
Questions?
The ITAM Review US Conference 2016

8. The ITAM Review US Conference 2016
Thank You