The theme from all the talks at An Event Apart Conference in Washington, DC 2018 was how to design inclusively for the web. This presentation covers 3 areas where your business can improve its process in order to design with people, not for people.

5. We don’t help each other in Amazon Go stores.

6. We don’t help each other in stores.

7. We don’t help each other.

8. An Event Apart

9. 18 03
talks days

11. People.

12. Including People.

13. Human emotion.

19. Human disability.

28. Inclusive Design.

29. –Microsoft Design Team
“Inclusive design is a methodology, born out of digital environments,
that enables and draws on the full range of human diversity.”

30. Exclusions happen when we solve
problems using our own biases.

31. There is no such thing as normal.

32. How do we become inclusive?

33. 01. Accessibility

34. Make accessibility a requirement beyond
public institutions. Stop offering a la carte.

35. WCAG 2.1
now available

36. Stop delaying performance optimization.
Instill best practices immediately.

37. $1.6B
$2.5M
The true cost of
1 second

39. –Derek Featherstone
“Design with people with disabilities,
not for people with disabilities.”

40. “Design with people, not for people.”
–Derek Featherstone
01. Accessibility

41. 02. Design Systems

42. –Yesenia Perez-Cruz Vox Media
“A design system is an interconnected set of elements coherently
organized in a way that achieves something.”

46. Never use 3rd party design systems.
Seriously, just stop it.

47. Stop neglecting design systems.
Properly care for it over time.

48. Design with real people for real scenarios.
Always start with purpose.

49. Enhance your compositions with CSS Grid
and improve design system semantics.

50. Collaborate on naming conventions.
Terminology doesn’t have to be complicated.

51. –Yesenia Perez-Cruz Vox Media
“User scenarios, not layout, should drive the
platform and experience.”
02. Design Systems

52. 03. Team Communication

55. High
Low
Communication
effectiveness
Face to face conversation with whiteboard
Face to face conversation
Video conference
Email / online chat conversation
Photo snapshot
Overview documentation
Video recording
Audio recording
Detailed documentation
Geographically distant
Persistence required
Phone conversation

56. Don’t go chasing waterfalls.
Remove process barriers and (actually) work together.

57. Storm
Norm
Perform
Form

58. Belonging
Improvement
Choice
Equality
Predictability
Significance

59. Address team friction early through the BICEPS model to
assess what could be the root cause.

60. Make every meeting matter
with clear purpose and action
1

61. Are we able to? Are we allowed to? Should we?
Question every decision and don’t compromise on the
integrity of the product vision.

62. –Lara Hogan Kickstarter
“Enrich team communication with more face to
face conversations, not documentation.”
03. Team Communication

63. Inclusive Design.

65. –Microsoft Design Team
“Design for all of us begins with design for each of us.”

66. The human experience.