1. ANNE STEPHANIE C. ABELLA
 : Suhk Sagar Bldg, Flat 101,
Karama, Dubai
 : +971 56 430 8823
 : annestephanie.abella@gmail.com
OBJECTIVE
To be put in a position that enables me to deliver the expectations of the job based on the
skills and expertise that I have. To be part of a strong and established company who
compensates fairly and gives opportunity for career growth and development.
PERSONAL DATA
Date of Birth : November 29, 1982
Place of Birth : Cebu City, Philippines
Sex : Female
Civil Status : Single
Nationality : Filipino
Religion : Roman Catholic
EDUCATIONAL BACKGROUND
AutoCAD 2009 : MICROCADD TECHNOLOGIES CO., INC.
(NW) SM City Cebu, North Reclamation Area
July 13 – August 8, 2009
College : Bachelor of Science in Mechanical Engineering
University of San Carlos - Talamban Campus
2000-2005
Secondary School : University of San Carlos - Girls High School
1996-2000
Primary School : University of San Carlos - South Grade School
1990-1996
Pre-School : St. Benedict Learning Center
1988-1990

2. PROFESSIONAL EXPERIENCES
Name of Company : Pacific Prime International LTD.
(International Medical Insurance Brokerage)
Address : 10th Floor, Room 1001, Platinum Tower, Cluster I, Jumeirah
Lakes Towers, Dubai, UAE
Key Account Management Support (Corporate Department)
September 2015 - Present
 Finalize the census list in preparation of the renewal;
 Request quotes from different insurance companies for market comparison;
 Prepares the renewal terms received from the insurance company a month
prior to the renewal date;
 Creates renewal quotation (for some companies) through the quoting tool
system;
 Prepares the Medical Overview and Renewal Presentation of the Sales;
 Assess/review the mandatory documents before processing the renewal;
 Process Group Renewals ;
 Liaise with the client and the insurer.
 Chasing payments and dispatching of the policy packs.
 Update the system with the annual premium and changing it to be paid.
 To help Junior colleagues with queries related to administration of
corporate accounts.
Corporate Administration Support (Corporate Department)
July 2014 – August 2015
 Processes applications for corporate customers;
 Processes mid-term amendments to group policies (additions and
cancellations of employees);
 Ensures that all documents are in order and saved in the clients
folders/server;
 Maintain and updates client’s database in the Yellow Sheet;
 Ensures that the Medical Admin page is always updated and that follow ups
are done regularly;
 Ensures that CP (Census and Premium) lists are up to date and in correct
figures. This is very vital on renewals.
 Responds to customer’s emails in a time and accurate manner;
 Answers phone calls for querying clients
 Takes charge in receiving the policy packs, cross-checks details and deliver
to the clients on an adhering schedule;
 Prepares weekly reports and new group lists and Medical Overviews when
required.
 Responsible for chasing midterm payments, midterm upgrades/additions,
and cancellations.
 Helps clients in getting pre-authorization for various types of medical
treatment options and learning the specific nature of the pre-authorization.

3.  Helps clients assessing which providers are in network and covered, provide
information about co-pay levels for seeking medical care outside the
covered network and answers questions with regards to the deductibles,
co-pay and insurance payments.
Senior Sales Support (Individual Department)
March 2013 – June 2014
 Assists new sales team with the administration of new policies (processing
applications, updating/monitoring company database, etc);
 Communicates and coordinates with Customers (Individual & Family
policies), Insurance companies and Sales Team;
 Provides excellent customer service to clients and support the sales team
particularly through very fast response time;
 Solves problems related to payments of policies, delays in processing
applications, and any problems related to the administration of individual
medical insurance policies. Includes answering to simple client’s questions
regarding plan benefits and payment method;
 Train new hires;
 Creates Training Materials.
Name of Company : Gopel Finance Corporation
Address : V. Ranudo Street, Cebu City
Philippines
Credit and Loans House Representative/Secretary
November 2012 – February 2013
 Accepts and processes loan applications
 Does credit investigation and background check prior to approval;
 Collates all reports coming from the Nine (9) branches: related to
- Daily cash position
- Unliquidated cash advances
- Daily bookings
- Check issuances
 Takes down Minutes of weekly meetings
 Answer phone calls for the manager;
 Acts as the Secretary of FINEX (Financial Executives Institute of Cebu):
- Does billing for all the members annual dues;
- Takes down Minutes of BOD meetings;
- Acts as intermediary between BOD and the members;
- Prepare all materials needed for presentations during BOD meetings
- Accepts and issue OR’s of every payment or collection received
- Updates all members for any upcoming event
- Takes responsibility of all my boss’s appointments
- Keeps track of bank deposits and releases

4. Name of Company : Marc and Mattheau’s Catering Services
Address : 13 F. Gochan Street, Cebu City
Philippines
As an Executive Assistant
April – September 2012
 Serves as coordinator of client - JP Morgan Chase
 Handles bookings for out of town trips of the President
 Takes down minutes during meeting with clients: Convergys-Banawa,
Marco Polo Plaza, Cebu and JP Morgan Chase
 Does billings of Stallion Café for Marco Polo Plaza Cebu and outlet
concessionaires for Convergys-Banawa
 Receives bookings of JP Morgan Chase clients and attend to other concerns
like taking charge of the performance and production of staff
 Updates the bank deposits of the company and other payables every
morning
 Keeps track of the daily income and expenses of the company
 Takes charge in catering to the needs of my employer’s children
 Assists and acts as her secretary in her activities as the President of Rotary
Club
 Takes the responsibility of her daily appointments
 Visits and checks all the needs of the company’s outlet twice a month;
 Stands as OIC if CEO is out of the country/town and takes charge of blank
checks and issuances as needed
 Receives the bills for the accounting department and prepares the checks
 Takes charge of the bidding at Commission on Audit and some other pre-
bidding engagement of BPO’s.
Pantry Supervisor (JP Morgan Chase and Quest Hotel)
December 2011 – Feb 2012
 Implements proper hygiene and grooming standards, standard operating
procedures and food safely practices according to company policies
 Administer disciplinary procedures through due process to employees who
violates company policies reprimand employees who do not follow by
demanding for an explanation through letter and issuing delinquency ticket
 Checks the menu and coordinates with Commissary for lacking ingredients
 Coordinates the number of bookings and additional booking for the day
 Checks the taste of food prepared and checks the product presentation
before serving the food to the customers
 Assures customer satisfaction
 Check the cleanliness of the store in an hourly basis
 Reports and updates Head Office of the day to day operation of the outlet

5.  Submits daily actual consumption, sales, inventory and meals availed
reports
 Settles staff issues and concerns and refers matters to management those
that are beyond my authority
 Disseminate special instructions from Head Office to the staff;
 Assures that the left-over food and ingredients are stored properly
according to food safety standards or forward it to the head office if
necessary
 Handles customer complaints and report it to the head office
Name of Company : Saint Anne Learning Center
Address : J.P Rizal Street, Mandaue City
Philippines
Executive Secretary
May 2007 up to July 2011
As Executive Secretary:
- Serves the school in general and the Principal/President/Board Members in
particular:
 Receives and transfers phone calls to the appropriate staff and/or
administrators
 Responds to inquiries from parents or guardians
 Prepare the payroll of the school’s teachers and school staff
 Helps in creating the teacher’s yearly individual schedules and classroom
program
 Assists the Principal and the School Board in all school matters
 Takes down minutes of meeting called by the Principal and/or the President
 Helps in encoding the Periodical Exams and other school activities or
programs
 Assists in designing some programs and/or certificates in school
 Acts as a substitute when teachers are unavailable
 Assists teachers in disciplining pupils
 Represents the school in the absence of the Principal and/or President
 Encodes pertinent papers/documents/memos from the Office of the
Principal and/or the President
 Act as intermediary between the office of the President and the office of the
Principal
 Keeps confidential documents from the Office of the Principal and the Office
of the President
 Informs Teachers and Staff of any information from the Administration
office
Name of Company : E-Kyle Corporation
Address : Reclamation Area, Cebu City
Philippines

6. Call Center Sales Agent (Outbound)
March – May 2007
Interacts by phone with outside parties to solicit orders for services, collect
information or conduct follow-up.
 contact business or private individuals by phone;
 describe products and services;
 respond to questions;
 obtain customer information;
 follow-up on initial contacts.
SKILLS, INTERESTS AND CHARACTERISTICS
 Knowledge in Operating Systems (Windows 98, Xp, Vista, Mac OS X);
 Knowledge in Computer Applications (MS Word, MS Excel, MS Powerpoint,
2D/3D AutoCad, Adobe Photoshop CS4)
 Strong communication, interpersonal, technical, analytical, and problem-solving
skills
 Goal–oriented and an active and self–motivated builder
 Highly trainable, fast learner and adapts well to changes and pressure in the
workplace
 Takes pride in quality of work
 Strong sense of professionalism
 Friendly and positive attitude
 Developed skills in dealing with diverse personality and culture
 Ability to handle multiple tasks simultaneously and work independently with
minimal supervision
 Team player
EXTRA-CURRICULAR ACTIVITIES
 M.E. Batch 2005 Educational and Plant Tour
(May 2004)
 AutoCad and Mechanical Desktop Special Training
(April-May 2003)
 Secretary
M.E. Class 2005
(AY : 2002-2004)
 Member
USC Engineering Soccer Football Team
(2000-2004)

7.  President
Squirrettes of Mary, (Church Organization-Mandaue City)
(1998-2000)
 Secretary
Ibabao Youth Barangay
(2000-2003)
 Jolibee, Kiddie Crew Member, Raintree Mall
(1993-1995)
ACHIEVEMENTS
 Undergraduate Thesis: “Computer-Aided Design and Simulation of a Cyclone
Dust Collector for the Collection of Sawdust.
 AutoCadd 2009 Certificate of Completion
I hereby declare that the above statements are true and correct according to the best of
my knowledge.
ANNE STEPHANIE C. ABELLA