1. Marguerite Repola
Work experience
2015-present KBIC Glendale, CA
Team Lead Underwriter
-Underwrite new and renewals for BOP, Pkg, EB, EPLI, Crime and Umbrella products.
-Responsible for the supervision and mentoring of an assigned group of Commercial Lines Un-
derwriting employees.
-Plan, implement, coordinate, supervise and monitor all aspects of Underwriting operations and
staff effectively.
-Review referrals prepared by Underwriters & Associate Underwriters in need of a higher authori-
ty and take appropriate action. Research unusual issues and/or questions as needed.
-Provide solutions for increasing the efficiency and quality of all underwriting operations and func-
tions.
-Assist in developing, implementing and modifying operating policies, procedures and systems in
accordance with company objectives, strategic initiatives, government regulatory requirements
with approval from Workflow, Systems and Procedures Coordinator, CUW & Underwriting Direc-
tor.
-Coordinate overall training strategy for CL Underwriting, suggesting, arranging and/or conducting
appropriate training of employees as needed.
-Execute quality control of Underwriting files and transactions for Underwriters and Associates as
prescribed through UW Guidelines and Peer Reviews.
-Evaluate employee performance effectively; mentor and provide appropriate training and feed-
back to employees in a timely manner; perform audits of employee's work on a regular basis; re-
solve employee conflict appropriately.
-Provide written evaluations to employees, at least once annually, advising them of their job
performance.
-Collaborate with business partners (U/W Director, Branch Manager and other Department Man-
agers, Underwriters and Brokers, etc.) to proactively improve day-to-day service and successfully
resolve issues that may arise.
-Manage and administer staff time off.
-Act as conduit of information from other levels of Management
-Assist in the planning and conducting of Department meetings.
-Perform other duties or special projects as required or as assigned.
-Back up Managers as needed.
2014-2015 ARA Insurance Services KC, MO
Underwriter
• Review Submissions for new/renewal lines according to u/w standards and compliance guide-
lines for Package, Auto, Crime , Cyber Liability, Excess Liability/Auto & Inland Marine lines of
business.
• Review driver and financial information for analysis.
• Respond to Agents inquires by phone and email
Phone 816-835-3155
E-mail mrepola@hotmail.com

2. 2005 – 2013 CNA OP, KS
Underwriting Specialist
• -Review submissions for new/renewal lines according to u/w standards and compliance
guidelines for Package, Property, General Liability, Crime, Inland Marine, Equipment
Breakdown, E&O, International, Auto, Umbrella and Work Comp lines of business.
• -Approve/Review NB submissions online within 2 hours.
• -Respond to Agent inquires by phone and email.
• -Contribute to the Agency Management Plan.
• -Underwriting, Forms & WC Subject Matter Expert
• -Project Management-Ad Hoc committees
1996 – 2005 Chubb & Sons Kansas City,
MO
Underwriting Associate
• Review submissions for new lines/renewal business.
• Analyze, Classify, Commercial Lines and Technology business including Property/Casual-
ty, Crime, DIC, Inland Marine, Boiler, International, E&O and Professional lines.
• Gather information; communicate with agents and Reinsurers/Brokers.
• Review new rules, rates and regulations for all lines of business written for compliance.
• Contribute to Agency plan goals relating to growth, profit, retention, Service & Producer/
Client Management.
• Market Technology products & educate agents (one-on-one training).
• Back up LAN Coordinator.
• Work Comp Subject Matter Expert.
• Awarded several bonuses for work above and beyond as well as exceeding goals.
1994 – 1996 Med1/Houston General OP, KS
Multi-Line Underwriter Comm Lines
• Underwrite, analyze, price property/casualty business.
• Communicate with agents.
• Manage Agency Plan.
• Contribute to goals for territory, pricing & marketing.