1. Christine A. Lucchetti
H: 401-206-2486-arsenault.christine@yahoo.com
Summary
Dedicated business professional with superior organization, planning, analytical,
management/entrepreneurial skills. Proven ability to multi-task in a fast paced environment while
supporting business needs. Consistently provides clear and concise communication across all levels of the
organization, service-oriented, professional, friendly, Results oriented individual that possesses effective
problem solving skills. Principal focus of experience includes among others:
Compliance/CRM/ERM/AML/OFAC/WLF/KYC-On-boarding, credit/fraud investigations,
regulatory/operational risk, and quality assurance functions. Customer record accuracy. Efficient
office/Project management skills. Customer Service oriented with utmost hospitality.
Highlights
Microsoft Office Programs, Actimize, Prime Metavante, GES, Lexis Nexis, World Check, Info Lease
Oracle, Banner database, Necho, Visio, Excel, PowerPoint, Outlook, SharePoint, Windows systems,
Internet/intranet, Outlook, PACs, Ops Risk, TIRA, Windows, IBM/Dell systems. Owls, Boss, (Accurint),
CDOL, CRC, LEO, ESS, Navigator, GTS. Dunn & Bradstreet, AML/Fraud software. US PATRIOT Act,
Bank Secrecy Act and other AML/Compliance regulatory framework. Procedure writing/proofing, system
testing.
Accomplishments
Top Producer of Quality Investigations
Team Enhancement
Project Remediation Success
Seeks successful outcome for the business needs
Assists on multi-levels of organization
Customer service oriented/hospitality skills
Strong problem solving skills, creating thinking and research capabilities Ability to create and document
processes and procedures
Knowledge of ant-money laundering and Office of Foreign Assets Control (OFAC) laws / rules /
regulations.
High level of professionalism, self-motivation and sense of urgency
Proven ability to analyst large amounts of data in order to report critical information.
Experience
Aerotek Consultant for Bank of America- Jacksonville, FL 9/2014 – 3/2016
Global Financial Investigator / Sanctions/Anti-money laundering crimes
• Conducting (OFAC/WLF) Financial Crime Investigations for all Lines of Business to ensure
policies/procedures and Compliance regulations are being met.
• Ensure all Level 1 analysts have captured all requirements/ documentation, have completed said
Due Diligence, annotate and reported on my investigative findings, ensure QA has been complete.
• Updated customers records as needed to ensure compliance.
• Project execution.
• Ensuring all KYC/ Client Onboarding documentation was accurate, legible, as well as date
validity was in scope.
• Reviewed all event driven reviews or Change of risk status of changes to the customers profile,
conducted full review on said changes
2. Volt/PS Partner Consultant for CIT Group- Jacksonville, FL, 5/2013 -6/2014
Financial Crimes Analyst/OFAC/KYC/AML/Compliance
• Global Financial Crimes and Investigations.
• Conducting (OFAC/WLF) Financial Crime Investigations for all Lines of Business to ensure
policies/procedures and Compliance regulations are being met.
• Ensure all Level 1/KYC analysts have captured all requirements/ documentation, have completed
said Due Diligence, annotate and reported on my investigative findings, ensure QA has been
complete.
• Updated customers records as needed to ensure compliance.Project execution.
• Reviewed all event driven reviews or Change of risk status of changes to the customers profile,
conducted full review on said changes.
Royal Bank of Scotland (RBS)/Citizens Financial- Cranston, RI, 1/2010-12/2011
Anti-Money Laundering Quality Assurance Assistant Manager- Compliance Analyst II/QA
• Performed independent, enterprise-wide assessments and reporting to assist the Fraud & Risk
Mitigation Compliance Manager with compiling reports for review on a set frequency and in
concert with the Enterprise Risk Mitigation (ERM) framework.
• Ensure all Level 1 as well as KYC analysts have captured all requirements/ documentation, have
completed said Due Diligence, annotate and reported on my investigative findings, ensure QA has
been complete.
• Updated customers records as needed to ensure compliance.
• Project execution.
• Reviewed all event driven reviews or Change of risk status of changes to the customers profile,
conducted full review on said changes.
• Developed, promoted and implemented a risk intelligent culture, with strong collaborative
relationships across the organization.
• Established strong collaboration and sharing of expertise/knowledge between team members and
business units under ERM and in conjunction with Internal Audit's assurance services.
• Identified, monitored and reported emerging fraud trends and patterns of activity to drive
proactive prevention and monitoring the effectiveness of various risk responses, using business
intelligence information.
• Built a data repository to correlate alerts to investigative cases and report potential suspicious
activity.
Royal Bank of Scotland/Citizens Financial Group- Cranston, RI, 6/2005-12/2010
Internal Audit Office Manager
• Provided Executive Administrative support to two Functional Audit Directors, including
Executive Management within the US and the UK while supporting an audit team of 120 in their
daily routine business.
• Communications to include reports, real estate management matters as well as system access and
support.
• Ensured administrative policies and procedures were followed within the Internal Audit
Department.
• Perform editorial review, verbiage, findings, action plans and distribution of all final audit reports
to Executive Management, Audit Committee as well as the FDIC/Regulators, Deloitte.
• Attempt to mitigate all high risks by engaging with the internal auditors and BU's to attempt to
include a plan of action on all audits as well with federal regulators.
• Ensured a cost effective approach to the department budget was in place to ensure no unnecessary
charges were incurred.
• Admin for system access changes for existing/new colleagues or existing auditors to ensure all
audits were documented clearly in multiple systems for compliance.
3. • Communicated with outside vendors to explore additional options for the company, which resulted
in monetary benefits for the organization.
• Created and maintained organizational charts, spreadsheets and PowerPoint presentations.
State of Rhode Island Community College of RI- Warwick, RI, 9/2004-6/2005
Enrollment/Registration Officer
• Assisted with the implementation of the BANNER database on the ORACLE system that is
currently utilized throughout colleges across the United States to enroll students into courses.
• Assisted students with registration, financial aid, transcripts, special needs and scheduling as well
as professors within the University.
• Assisted the Dean, Vice President and President of the College with administrative tasks.
State of Rhode Island/ University of Rhode Island- Kingston, RI, 8/1999-1/2000
General Accountant
Responsible for check writing for the University to vendors, students and faculty.
Audited vendor invoices and performed QA on documents such as journal entries, encumbrances, travel
vouchers, receipts, etc.
Co-Owner of Hauser Construction- Rhode Island and various states, 6/1998-7/2004
Vice President
• Expanded business throughout Rhode Island by addressing new clientele.
• Launched and operated a sole proprietorship by conducting market research.
• Developed employee policies and procedure manuals including job descriptions.
• Responsible for advertising, hiring, training, supervision and staff evaluations.
• Branched out the business to a larger clientele by advertising in multiple states and communities.
• Tripled profits within one year by hiring an additional crew, using a higher end product and
ensuring on the job efficiency.
State of Rhode Island Division of Taxation- Providence, RI, 6/1990-8/1999
Auditor/Tax Officer
• Audited sales tax, Individual Income tax, and corporate tax for the State of RI business owners
having difficulty providing correct documentation on tax returns to help taxpayers prepare and
calculate returns accurately as well as provided taxpayers with information to utilize our tax
system to the best of their advantage with accuracy.
Skills
Analytical/Efficient, Multi-Tasker, Project Management, Sales, Accounting, Office Management,
Computer/Software Literate, Creative, Team player, budgeted, business intelligence, Compliance
Management, Customer Service/Hospitality, Team Leadership, Finance Focused, Market Research,
Enhanced Investigation Skills, Procedure Writing, Oral and Written Communication, Quality Assurance,
Strong Business background.