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Plans & pricing
New! Office 365 Enterprise E5
All new capabilities combined with the just-released Office 2016 apps means
there s never been a better time to get the most comprehensive Office 365
offering.
$35.00user/monthannual commitmentContact sales
Free trial
Buy now
Built for teams and networks
Now with Skype for Business you can simplify your infrastructure with one
platform for calling, conferencing, video, and sharing. Connect your teams with
the experience they love, in the Office applications they use every day.
Personalized and organizational insights
Easy-to-use live data monitoring and in-depth analysis tools let you discover
new stories in your data with even more interactive reports, simpler dashboards
and compelling data visualizations.
People centric security
Microsoft handles your security so you don t have to. Now you have even more
control with increased privacy, transparency and refined user controls - it s
easy to see why this is the most secure Office ever.
Office 365 Enterprise E5 includes:
Familiar Office tools
Office suite 
Now includes the new Office 2016 apps for your PC and Mac.
Always have the latest versions of:

Capture your ideas however you work best using a keyboard, pen, or a
touchscreen.
Easily format information in Excel with tools that recognize your pattern and
autocomplete data.
Easily incorporate content from PDFs to create your own great-looking Word
documents.

Office on PCs, tablets, and phones
Enjoy a fully installed Office experience across PCs, Macs, Windows tablets,
iPad® and Android• tablets, and most mobile devices. Each user can install
Office on 5 PCs or Macs, 5 tablets (Windows, iPad, and Android), and 5
phones.
Learn more about Office 365 mobile apps
Plus these online services

Online Meetings
Host online meetings with audio, HD video, and web conferencing over the
Internet. Join meetings with a single touch or click from the smartphone,
tablet, or PC of your choice. Learn more

Meeting Broadcast
Broadcast Skype for Business meetings on the Internet for to up to 10,000
people, who can attend in a browser on nearly any device. Meetings include real-
time polling and sentiment tracking, plus Yammer, to enable dialogue during the
broadcast. Learn more

2. PSTN conferencing
Enable attendees to join Skype for Business from any telephone by dialing a
local access number, and dial out from a meeting to add others when needed. The
dial-in capability is in addition to single-touch join options on PC,
smartphone, and browser, and allows people to join an online meeting even in
places with no Internet access. Consumption rates are available. Learn more

Modern voice with Cloud PBX
Make, receive, and transfer business calls in the office, at home, or on the
road, using phone, PC, and mobile without the need for a traditional phone
system. Choose PSTN calling plans delivered by Microsoft where available, or use
existing phone lines at your locations. Learn more

Instant messaging and Skype connectivity 
Connect with other Skype for Business users via instant message, voice calls,
and video calls, and let people know your availability with your online status.
Share presence, IM, and audio calling with Skype users. Learn more

Chat-based workspace
Connect your team with Microsoft Teams in Office 365, where chat, content,
people, and tools live together, so your teams have instant access to everything
they need. Learn more

Email and calendars
Use business-class email through a rich and familiar Outlook experience you can
access from your desktop or from a web browser. Get a 50 GB mailbox per user and
send attachments up to 150 MB. Learn more

Advanced email
Use archiving and legal hold capabilities, plus unlimited storage, for
compliance needs. Use data loss prevention (DLP) policies and policy tips that
educate your users for additional compliance enforcement in email.

Document and email access control
Rights Management Services enables you to restrict access to documents and email
to specific people and to prevent anyone else from viewing or editing them, even
if they are sent outside the organization.

Advanced information protection
Data loss prevention and encryption across Exchange Online, Skype for Business,
and SharePoint Online help keep your content safe in email, IM and meetings, and
team sites.

Advanced security
Advanced Threat Protection helps defend users against sophisticated threats
hidden in emails, attachments, and links. Customer Lockbox lets you limit data
access to only pre-assigned, two-factor-authenticated administrator approvals
for greater control and transparency. And the built-in features of Office 365
Advanced Security Management give you enhanced visibility and control of your
Office 365 environment.

Analytics tools
With the live dashboards and interactive reports of Power BI Pro non-technical
users can visualize and analyze data with greater speed, efficiency, and
understanding. With its interactive dashboards, Microsoft MyAnalytics enables
you to surface personal and organizational insights based on information across
Office 365.

File storage and sharing
OneDrive for Business gives each user 1 TB of personal cloud storage that can be
accessed from anywhere and syncs with their PC/Mac for offline access. Easily
share documents with others inside and outside your organization and control who
can see and edit each file. Learn more

3. Team sites
Enable easy access and sharing of documents with 1 TB of baseline storage plus
500 MB of storage per user. Share insights through interactive reports with
Excel Services and Visio Services, and view them on mobile device browsers that
support HTML5. Learn more

Corporate social network
Yammer collaboration software and business applications allow your employees to
connect with the right people, share information across teams, and organize
around projects so they can communicate further, faster. Learn more

Office Online
Create and edit Word, OneNote, PowerPoint, and Excel documents from any modern
browser. Learn more

Work management
Planner makes it easy for your team to create new plans, organize and assign
tasks, share files, chat about what you re working on, and get updates on
progress. Learn more

Professional digital storytelling
With Sway, a new Office 365 app, you can easily create engaging, interactive
web-based reports, presentations, newsletters, trainings and more right from
your phone, tablet, or browser. Sways are easy to share and look great on any
screen. Learn more

Mobility
Sync email, calendar, and contacts; access SharePoint sites; view and edit
Office documents with Office Online using a browser on Windows Phone, iOS, and
Android devices. Learn more

Enterprise management of apps
Simplify management of apps in your organization with Group Policy, Telemetry,
and Shared Computer Activation.

Search and discovery
Stay in the know. Search and discover content across Office 365 based on
personalized insights. Office Delve is the first experience to be powered by
Office Graph, a collection of analyzed signals or insights derived from each
user s behavior and relationships to content, topics, and contacts. Learn
more

Corporate video portal
Easily manage videos within your organization. Office 365 Video is a company-
wide destination for video upload, sharing and discovery, and smooth playback
across devices. Learn more

Voicemail integration (Unified Messaging)
Hosted voicemail support with auto-attendant capabilities. Voicemails are
recorded to Exchange Online and users can access them from Outlook, from a web
browser, or a compatible mobile phone.

Compliance solutions
With the Compliance Center, you can search in-place across Exchange, Skype for
Business, OneDrive for Business, and SharePoint mailboxes. Advanced eDiscovery
fully integrates the Equivio machine learning, predictive coding, and text
analytics platform to reduce the costs and challenges that come with sorting
through large quantities of data for eDiscovery purposes by quickly zeroing in
on what is relevant. Learn more

Apps for Office and SharePoint
New third-party and customer-developed apps work with Office and SharePoint to
bring web services right into your documents and sites.
Add-on services
4. 
Add PSTN calling for a complete communications experience
Subscribe to calling plans from Office 365 and use existing phone numbers or get
new ones. Add PSTN calling to Office 365 Enterprise E5 for $24.00 user/month,
annual commitment. The $24.00 includes both international and domestic calling
plans. Domestic only calling plans are available for $12.00. Tax is included in
price. Consumption rates are available. Learn more
All Office 365 Enterprise plans include:

Reliability
Get peace of mind knowing your services are available with a guaranteed 99.9%
uptime, financially backed service level agreement (SLA).

Security
Cutting-edge security practices with five layers of security and proactive
monitoring help keep customer data safe. Learn more

Privacy
Your data belongs to you. Microsoft does not scan emails or documents for
advertising purposes. Learn more

Administration
The admin portal provides IT detailed configuration options for your services,
either from an online portal or through automated management with PowerShell
commands. You can use the Admin app to manage your services on the go.

Up to date
No need to pay for version upgrades; updates are included in your subscription.
New features are rolled out to Office 365 customers regularly.

Active Directory integration
Manage user credentials and permissions. Single sign-on and synchronization with
Active Directory.

Support
24/7 phone support for all IT issues. For less urgent issues, you can create
service requests directly through the admin portal. Learn more
Office 365 customer success service
Microsoft FastTrack for Office 365
Microsoft FastTrack for Office 365 is our customer success service designed to
help you move to Office 365 smoothly and with confidence, and realize business
value faster.
Discover what's possible, plan for successful rollouts, and enable new users and
capabilities at your own pace. Access best practices, tools, resources, and
experts committed to make your experience with Office 365 a success.
FastTrack resources and services are included with Office 365 Enterprise E5 for
customers with at least 50 seats. Learn more
More Details
To see all the features that are included, view the detailed service
descriptions.
Office 365 for business FAQ
Top questions
Hide all
Can I switch to other Office 365 plans?
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5. Yes. If you need to upgrade, you can transition your account to a different
plan. For example, you can upgrade from an Office 365 Business plan to an Office
365 Enterprise plan.
In most cases, you can use the Switch plans wizard in your Admin center to
upgrade your plan. If your subscription has more than 300 users or if you used a
prepaid card to purchase your plan, the Switch plans wizard is not available.
Plans that are not eligible for the Switch plans wizard can be upgraded
manually. Learn more about upgrading Office 365 plans.
NOTE: When you upgrade your account, your domain name is transferred to your new
account, whether you brought your own domain name to the Office 365 account or
you set up a domain name with Office 365.
Can I cancel my subscription at any time?
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You can cancel your subscription at any time. For annual commitment
subscriptions, such as Office 365 Enterprise E5, there is a penalty for
canceling before the end of your contract. Read the complete Microsoft Online
Subscription Agreement.
What happens to my data if I cancel my subscription?
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Your data is yours. If you decide to cancel your Office 365 subscription, you
can download your data for example, your email and documents on team
sites and save it to another location. You should save your data before you
cancel. After you cancel your subscription, data associated with your Office 365
account will be available to your administrator(s) in a limited function account
for 90 days.
Will my trial information be transferred to my Office 365 subscription?
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Yes. If you purchase an Office 365 subscription with the same number of user
accounts you created by the end of your free trial, the information and
configuration for these users' accounts will remain intact. Once your free trial
expires, you won't be able to continue using Office 365 for free. You will have
an additional 30 days to purchase Office 365 before your account information is
erased. Once your trial account information has been erased, it cannot be
retrieved.
Is Internet access required for Office 365?
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Internet access is required to install and activate all Office 365 plans and to
manage your subscription account. Internet connectivity is also required to
access Office 365 cloud productivity services, including email, conferencing, IT
management, and other services. Many Office 365 plans also include the desktop
version of Office, for example, Office 365 Business Premium and Office 365
Enterprise E3. One of the benefits of having the desktop version of Office
applications is that you can work offline and have the confidence that the next
time you connect to the Internet all your work will automatically sync, so you
never have to worry about your documents being up to date. Your desktop version
of Office is also automatically kept up to date and upgraded when you connect to
the Internet, so you always have the latest tools to help you work. Compare
Office 365 plans.
What if I already own a domain name?
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You can add the domain name you own to Office 365 to create domain-based email
addresses. Find your domain registrar or DNS hosting provider. Or learn more
about adding custom or multiple domains.
I will need extra help setting up Office 365. Who can help?
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Microsoft experts are trained IT and development companies that can help you
6. move to Office 365 or develop custom solutions for your business. You can find a
listing of all of our Microsoft experts in Microsoft Pinpoint.
What is Microsoft FastTrack?
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Microsoft FastTrack for Office 365 is the customer success service that helps
you move to Office 365, smoothly and with confidence, and deliver business value
faster.
The FastTrack Center is a team of hundreds of engineers around the globe,
committed to providing IT professionals and partners with a successful Office
365 experience.
Our FastTrack Engineers will provide you with remote and personalized assistance
to help you prepare your technical environment and ensure a smooth onboarding
and migration experience.
The FastTrack Center will contact eligible customers within 30 days of
purchasing Office 365. FastTrack resources and services are included in Office
365 for customers with at least 50 seats of Office 365 Business and Enterprise
plans, as well as paid Government, Kiosk, and Nonprofit plans.
Learn more in the service description and FastTrack FAQ.
Plans and pricing
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What forms of payment can I use?
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You can pay with all major credit cards, and your subscription amount will
appear on your credit card statement. You also have the option to receive an
invoice and, depending on your choice of services, you will be billed monthly or
annually. You receive an email message when your invoice is ready to be viewed
and, if a purchase order (PO) number is entered when you buy your subscription,
that number is included in your invoice.
What payment options are available? Can I pay monthly or annually?
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Annual commitment payment is available for Office 365 Enterprise plans. With
annual commitment, you sign up for a one-year subscription, but you can choose
to pay month to month or pay for the entire year at the time you sign up.
Do you offer volume discounts to businesses?
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Yes, discounts are available for Office 365 enterprise agreement customers
(typically 250+ licenses) who want to purchase through volume licensing. A
Microsoft expert can help you explore the purchasing options for large
enterprises and help you determine which is best for you. Learn more about
volume licensing. Find a Microsoft expert.
Can I mix and match different Office 365 plans?
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Yes, you can mix and match Office 365 plans. Please note that there are some
license limitations at the plan level. The Office 365 Business, Business
Essentials, and Business Premium plans each have a limit of 300 users, while the
Enterprise plans are for an unlimited number of users. For example, you can
purchase 300 Business Premium seats, 300 Business Essentials seats, and 500
Enterprise E3 seats on a single tenant.
What are the main differences between the E3 and E5 plans?
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E5 delivers the most comprehensive, most secure Office 365 plan for business
ever. E5 customers receive collaboration tools such as Cloud PBX and PSTN
conferencing and personal and organizational analytics with Microsoft
7. I am currently an Enterprise E4 customer and want to upgrade to the E5 plan. How
do I upgrade to E5?
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You can upgrade to E5 now, or wait until it’s time to renew and make the switch
during the renewal process.
If you bought your subscription through an account representative or partner,
work with that representative or partner to upgrade.
If you bought your subscription directly from Microsoft, you can complete the
upgrade yourself in the Office 365 admin center. If you want to complete the
upgrade yourself now, see Upgrade from Office 365 Enterprise E4 to E5.
New Skype for Business features
Hide all
What is the difference between Cloud PBX, PSTN conferencing, and PSTN calling?
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Cloud PBX in Skype for Business is cloud-based call management that enables you
to make, receive, and transfer calls across a wide range of devices. Learn more
about Cloud PBX.
PSTN (public switched telephone network) conferencing enables meeting attendees
to join Skype meetings from any device via a telephone number and organizers to
dial out to pull attendees in. Learn more about PSTN conferencing.
With PSTN calling now available from Office 365, your business can subscribe to
domestic and international calling plans with Skype for Business. Learn more
about PSTN calling.
What are the terms of use applicable to PSTN services?
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See the full Skype for Business Online PSTN services use terms.
How is the porting of phone numbers handled with PSTN calling?
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Porting or transferring your existing phone numbers involves taking your
existing phone numbers and moving them over to Skype for Business Online. Once
the numbers have been ported over, you can assign those phone numbers to your
users. Learn more about porting numbers in PSTN calling.
How many minutes do you get with PSTN calling plans?
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PSTN Domestic Calling: 3,000 calling minutes per user/per calendar month which
includes inbound calls originating from any country and outbound calls to
domestic locations.
PSTN Domestic and International Calling: 3,000 calling minutes per user/per
calendar month which includes inbound calls originating from any country and
outbound calls to domestic locations OR 600 international outbound calling
minutes (whichever cap is reached first), per user/per month. For a list of
countries included for outbound international calling coverage, see section 3 in
Skype for Business Online PSTN services use terms.
Can I add Cloud PBX, PSTN conferencing, and PSTN calling to other plans?
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Yes. See Skype for Business Online Licensing Overview for more information.
Does Microsoft provide the phone numbers for PSTN calling?
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Yes, you can get numbers for your users in two ways:
Get new numbers from Office 365 and Skype for Business.
Port or transfer your existing numbers from your service provider or phone
carrier.
8. See Getting phone numbers for your users for more information.
How many phone numbers are supported for PSTN Calling?
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There is no limit on porting in owned telephone numbers to PSTN calling. You can
acquire 10% additional new telephone phone numbers for which you have licenses.
For example, if you have purchased 100 licenses, you can acquire 110 new
telephone numbers. Please note, this applies only to acquiring new telephone
numbers through Office 365 and Skype for Business; there is no limit to the
quantity of owned telephone numbers that can be ported, regardless of the number
of licenses you possess.
Do I need Cloud PBX to add PSTN calling?
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Yes. Cloud PBX is included with Office 365 Enterprise E5, but not with
Enterprise E1 or E3.
If you have an Enterprise E5 license for your users, all you need to do is
purchase and assign a PSTN voice calling plan. Cloud PBX is included in the
Enterprise E5 license.
If you have an Enterprise E1 or Enterprise E3 license for your users, you need
to purchase and assign a Skype for Business Cloud PBX add-on and then assign a
PSTN voice calling plan to your users.
See Assign or unassign a PSTN voice calling plan license for a user to assign a
PSTN voice calling plan.
See Voice calling plans for Office 365 Enterprise E5 for more details on voice
calling plans.
See Assign or unassign a Cloud PBX license for a user to assign a Cloud PBX
license.
What kind of phones can I use with PSTN calling?
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Users can make and receive phone calls using Skype for Business IP phones, PCs,
and mobile devices. Supported phones for Skype for Business Online.
See all frequently asked questions
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