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3. SUMMARY OF THE CASE STUDY
“Mymoney” is a financial service organization, Canadian base
company.
It has around 2000 employees.
The Human Resources Department of this organization set up
an Annual Management Trainee Development Program to
overcome the shortage of branch managers due to massive
retirements within the next 5 years.
The success of this program is essential for the company to
be able to satisfy its future needs.
4. FORMULATION OF THE PROBLEM
To overcome the shortage of branch managers due to
massive retirements within the next 5 years.
The project which is set up by the Human Resources
Department isn’t going as well as it should, so that the
trainees aren’t making any progress.
5. FACTS
The Company has around 2000 employees, 1500 of whom work within the
150 branches across Canada, while the remaining 500 are employed at the
company’s head office.
The Human Resources Department set up an annual trainee development
program.
The goals of the program are as follows:
The program has duration of 12 months which begins in january.
Internal and external recruitment of a group of 10 high potential trainees,
once a year for the next 5 years.
The trainees will be paired with a manager who plans to retire in the next 2
years or less.
6. The progress of the program are as follows:
So, in the First Quarter of the program, the project is attaining its
objectives the trainees are developing according to the plan.
But in the Second Quarter the project isn’t going as well as it should
and the trainees aren’t making any progress.
They complain that on a day to day operational basis the managers
treat them just like all the other branch employees and for that reason
they are not learning anything.
On the other hand some managers say they are too busy with their
works so they don’t have much time to devote to their trainees.
7. ASSUMPTIONS
The HR Department established the following 5 major
steps:
Internal and external recruitment of trainees.
Development of a training program for all branch managers.
Development of an induction program for trainees.
Development of a training program for trainees.
One-on-one follow up meetings with trianees in every 6
weeks.
8. SWOT ANALYSIS
Strenght
Company has highly experienced employees.
Weakness
Poor HR management system.
Opportunities
International market could be a great opportunities.
Threats
By competition.
By government policies.
9. QUESTIONS OF THE CASE STUDY
1) Identify the program’s strengths and
weaknesses.
Strengths
The planning of the program is good.
Employees are highly experienced.
Trainees have high potential.
Weaknesses
The execution of the program is poor.
Lack of co-ordination between the managers and the
trainees.
Poor HR management system.
10. 2) Given the context, what steps should you immediately take to ensure
your project’s success.
1. First of all I would like to shorten the duration of program from 12 months to 6
months.
2. Then I employ 4 trainees externally and 2 trainees internally.
3. After employing I develop the induction program for the trainees.
4. Then I develop the training program for trainees only.
5. Then I do one-on-one follow up meetings with managers and trainees in every
4 weeks.
6. I develop the cordial relationship between the mangers and the trainees.
7. After that I remove the work load from the managers, so that they can devote
much time to their trainees.
8. I provide more work load to the trainees, so that they can learn so many things
practically.
9. I give regular refreshment breaks and motivation to the mangers and the
trainees.
10. I give additional perks to the managers, so that they can manage their works
properly.
11. I make progress report of the trainees.
12. I see time to time progress report of the project.
13. I make short term goals for the project.
14. I appreciate and reward the managers and the trainees who achieves the
short term goals of the project.