1. Lokesh Deodan Madekar
+91 98700 81824 Lmadekar61@gmail.com
HUMAN RESOURCE PROFESSIONAL
PROFILE
Competent & diligent Professional, offering comprehensive experience of 5 years and 9 months, and expertise
in the Recruitment, Onboarding and Payroll process.
Expertise in resolving candidate queries and interactions with onshore and employees.
Proactive professional with comprehensive and strategic understanding of the client requirements and issues;
demonstrated talent in devising and implementing coherent strategies whilst improving internal processes and
procedures within a demanding environment.
Motivated and goal driven with a strong work ethics, continuously striving for improvement coupled with
excellent Administrative aptitude with an eye for detail and the commitment to offer quality work
CORE COMPETENCIES
• Reporting
• Training
• Performance Management
• Attention to details and
Problem Analysis
• Database Reconciliation
• Good rapport with
onshore & team members
• Target oriented. Logical
Reasoning
• Team handling
• Innovative
• Knowledge Transfer for New
deals in Accenture
• Prioritizing and organizing
skills
ORGANISATIONAL DETAILS
2. 1st
July2014–TillDate Working with Accenture India Pvt. Ltd.
Client: HRO – Microsoft Payroll (Global Client)
Position: HR Analyst
The Accountabilities
To handle a team of 8 members effectively and to come up with various plans to achieve
Organizational Goals.
Transitioning of new processes and working on the documentation of those.
To act as a single global supplier providing data administration, process integration and
governance for the client.
To Handle Payroll for Microsoft India single handedly for more than 2200 employees and also
Support other APAC Countries.
To execute process Controls (Key Controls and Operational Controls) in a timely and accurate
manner.
Working on Automation projects to eliminate all the manual work to eliminate the risk or
errors and issues.
Identifying process gaps and come up with Innovation plans to make sure zero escalations.
Working on Pre and Post Payroll Activities.
Handling Overpayment related issues with ease.
Working with Vendors and 3rd Parties to get the inputs for Payroll.
Handling employee inquiries and payroll investigations via emails & client calls.
To maintain, validate and update process documentations to ensure compliance with Client
and Accenture documentation requirements.
Ensure that audit requirement as per Accenture/client standards are met.
Details checklist created and day to day task monitoring was complied with.
Working on multiple reports for Salary and rewards reconciliation.
To Co-ordinate with payroll provider for validating Trial Run and reconciling payroll reports.
1st
July2014–TillDate
Working with Accenture India Pvt. Ltd.
Client: HRO – Microsoft One Payroll (Global Client)
Position: Senior Associate
The Attainments
Went to Hyderabad for Knowledge Transfer for a Payroll project successfully.
Saved 16164170 INR (258626 USD) of potential Underpayment for client till date.
Saved 15694577 INR (251045 USD) of potential overpayment for client till date.
Submitted 8 We@accenture approved Ideas which resulted in $26,861 annual saving.
Handled Entire payroll for more than 2200 employees successfully.
Worked on Automation project for the entire Microsoft One Payroll with all the Delivery
Centers and created various Macros to eliminate manual work and errors.
3. 26th
August2011–30th
June2014 Working with Accenture India Pvt. Ltd.
Client: HRO
Position: Senior Associate
The Accountabilities
Issue Handling end to end Onboarding process which includes Level H to Level C
employees.
Handling all the Payroll activities of Monthly Payroll to ensure smooth payroll and no
underpayment and overpayment issues.
Ensuring employee’s Oracle record is activated to proceed further with payments.
Planning: Daily BAU Task and We @ Accenture every week.
Execution: Understanding the client requirements and recruitment process.
Maintaining relationships with team members and onshore.
Communication: With candidates and onshore through mails.
To ensure that BAU Task is completed within the specified SLA with 100% accuracy.
Managing Subject Matter Expert activities
Handling pilot Automation process.
Helping the team and encouraging to generate process ideas.
Compliance Monitoring for Reference and Medical process and provided evidences to
Compliance team.
Working on remedy information requests and issue response.
Performing quality checks for the team.
Handling and managing process issues and escalations.
Interacting with the onshore team for issues and updates for the team.
Replying to the onshore and helping them with ad-hoc requests swiftly.
Trained new joiners and peers and helped them to improvise the accuracy scores
Help Team in critical situation
Creating and Updating LWI (Local Work Instructions) and DTP (Desktop Procedures)
Feedback to team members to improve their performance
Floor Warden for the team
Handled Reverse Transition for Carillion Onboarding in explaining all the critical processes.
The Attainments
Received 4 Numero Uno Awards during my tenure in Onboarding Team.
Got Promoted as a Transaction Processing Associate in May ’13.
Star of the Month: 2012 – 4 times
2013 – 5 times
2014 – 2 times
Received Weekly Hall of Fame Awards multiple times.
Submitted 8 We@accenture approved Ideas in Financial Year 2013-14.
May2009–April2010
Working with Global-E-Services Pvt Ltd.
Position: Customer Services Executive
The Accountabilities
Making Outbound Calls and Generating Sales.
Verifying Sales made by the Agents over a call.
Meeting weekly Targets to make sure that Organizational Target is achieved.
4. Educational
Qualifications
Completed B com in 2011 (77.42%)
Completed HSC in 2008 (71.00%)
Completed SSC in 2006 (75.60%)
MS-Office, C, C++, .NET and
SQL.
Completed the Software
Developer Course through HCL
(Dot Net and Oracle)
ExtraCurriculum
Applicationknowledge
Work Flow Management Queue, People
Soft, Peoplefluent, Oracle, SAP.
Proficient in MS Excel, MS presentation, MS
word etc.
Date of Birth: 14th
December
1990.
Marital Status: Single
Gender : Male
Hobbies and Interests: Cricket,
Football and Listening to music
Languages Known: English, Hindi
and Marathi.
When Can I Join: 2 months
Passport Number: M0848737
PersonalDetails
According to me, “In the race for excellence there is no finishing line”