Naveen Rama has over 6 years of experience in equity research and healthcare. He currently works as a research analyst at Cognizant Technology Services in Hyderabad, India. In this role, he rolls out reports for clients, creates market meetings and packages, and authors a daily research newsletter. Previously, he worked as a senior claims associate and claims associate in the US healthcare industry, where he processed insurance transactions and maintained provider networks and contracts. He holds an MBA and has received awards for his work.

1. Name: Naveen Rama l Dob: 25 June 1987 l Location: Hyderabad l Language: English, Telugu
Contact Info – Mob: +91 9052785678 l Email: naveen.rama@aol.com
NAVEEN RAMA naveen.rama@aol.com
www.linkedin.com/in/naveen-rama +91 9052785678
Overview
6+ years of experience in Equity Research & Healthcare Industry together.
Education: Master of Business Administration
Current Employer: Cognizant Technology Services
Current Designation: Research Analyst in Equity Research Division
Experience in Cognizant
1. Product Management
Equity Research – ISC (June 2015 – till date)
Designation: Research Analyst
Key tasks and responsibilities
 The Product Management team in ISC manages a product suite of 125+ such products.
 The role involves me rolling out some of the flagship reports on behalf of the clients.
 Creating share market meetings/conferences on a daily basis for entire Asia region.
 Joining the conference calls on a daily basis to understand the business and its requirements.
 Creating customized regional packages to the clients on a daily basis.
 Creating and rolling out the morning research expresso for Japan,Hong Kong and China on
behalf of the clients.
 Head of entertainment committee
 Monthly newsletter editor
2. Claims Investigation
US Healthcare (April 2012 – June 2015)
Designation: Senior Claims Associate
Key tasks and responsibilities:
Processing more than 20 different types of transactions related to Insurance policy, maintenance
activities, Claims issue, Medicare, Cobra, Coordination of benefits, Dual coverage,pre-existing
conditions etc.
 Monitoring the flow of Inventory and the production and keeping a track of daily inflow versus
daily production.
 Preparing production and quality report and publishing on regular basis.
 Prepared tracker for RE(Reasonable Expectation) for the associates and calculating RE for daily
basis, uploading on dash board every day.
 Analyzing different Projects to identify the gaps in the process to improve the Quality, Interact
with Quality Analyst and client to fix the Issues.
 Performing Gap and Root Cause Analysis and Provide feedback to management on team and
group performance.
 Maintaining and closely monitoring SLA (Service Level Agreement) and serving as a single
point of contact for Rebuttals and accuracy of SLA.
 Keep records of customer interactions and transactions, recording details of inquiries,
complaints, and comments, as well as actions taken. Process orders,forms and applications.
 Follow up to ensure that appropriate actions were taken on customers' and groups requests.
 Maintained strict TAT (Turnaround Time) for self and the fellow representative and helped
them in achieving the target along with quality.

2. Name: Naveen Rama l Dob: 25 June 1987 l Location: Hyderabad l Language: English, Telugu
Contact Info – Mob: +91 9052785678 l Email: naveen.rama@aol.com
3. Work experience in Apollo Health Street (SGS)
Contract Loading (July 2010 – Aril 2012)
US Healthcare
Designation: Claims Associate
Key tasks and responsibilities:
 Responsible for Data review, analysis, correction & manipulation.
 Facilitating the timely and accurate processing of all Physician agreements for claim payment.
 Maintenance of Providers Demographic Information, Providers Contracts, Provider
Credentialing and
Provider Network Affiliations
 Improved quality resulting in more accurate claims payment and improved accuracy of provider
directory information.
 Processing Claims for the Providers of Insurance Services
TRAININGS & CERTIFICATIONS
 Completed 40 hr training program TTT (Train the Trainer) from team Cognizant Academy
 Client certified process trainer for US Healthcare
 Trained for Six Sigma Lean and Yellow belt
 Advanced Excel training
AWARDS & RECOGNITIONS
 Above and beyond award
 Opel award
 Spotlight award
EDUCATIONAL QUALIFICATION
 Master of Business Administration from Malla Reddy College of Engineering & Technology.
 Bachelors in Commerce from Kakatiya University.
 Intermediate education in Commerce,Economics and Civics.
 Secondary School Certificate – Warangal.
Future goals:
Continue to work and grow in one of the fields of Equity Research, Risk Investigation etc. Look to
continuously enhance my skill sets by self-learning or external certifications depending upon what the
role requires. I am happy to relocate anywhere in India or abroad for exciting careen option.
PERSONAL INTERESTS
Acting | Riding | Table Tennis