1. Logan Moore
200 Moore Lane
Centreville, MD 21617
(410) 490-0749
lem228@cornell.edu
WORK EXPERIENCE
Dixon Valve and Coupling Company, Chestertown, MD
Customer Service Representative 5/2015-Present
 Acted as a liaison for branches in Los Angeles, CA, Houston, TX, and Tampa, FL and corporate
office in Chestertown, MD.
 Managed UPS Chargebacks using the UPS Billing Analysis Tool, collecting over $10,000 in
chargebacks fees from customers
 Resolved problems for customers via phone, email, and fax, finding solutions with Dixon parts.
 Achieved goal for errors for 2015 with approximately 0.25% errors on over 7,000 orders
Dairy Business Communications, Syracuse, NY
Online Services Manager 12/2014-5/2015
 Managed 243 website renewals and updates for clients using Dreamweaver and Magazine Manager.
 Traveled to cow sales to run the live online auction alongside the sale, selling some animals for more
than $25,000, increasing the profits for our magazine, the sale managers, and the consignors.
 Contacted new clients to advertise in our print magazine and on our website.
 Informed current clients about special prices and events like the All-American awards given out
annually and its corresponding advertising rates.
Animal Agriculture Alliance, Arlington, VA
Intern 09/2014-12/2014
 Increased followers on Twitters, adding 1000 new followers
 Managed consistent communications with followers and friends on Facebook and Twitter through
daily postings, weekly trivia contests, and updates on relevant news in the agriculture industry
 Assisted the other employees and taking notes at meeting with Monsanto, American Farm Bureau,
Congressional members, and the Board of Directors.
Congressman Frank Kratovil, Jr., Centreville, MD
Intern 08/2009-06/2010
 Communicated with constituents on issues facing our district and the country like Health Care Reform
 Organized applications for interviews of candidates for the military academies
 Wrote and edited responses to constituents who sent in requests that were forwarded on to local or
state departments
Fran-Bar Farm, Inc, Centreville, MD
Replacement Heifer Manager 01/2000-5/2014
 Addressed health concerns in calves like scours, pneumonia, and bloat.
 Diagnosed problems in calf program.
 Assisted with milking of approximately 150 Holstein cows.
 Handled field work on 600 acres during summer season.
EDUCATION
Cornell University Ithaca, NY 2010 – 2014
Bachelors of Science, College of Agriculture and Life Sciences
REFERENCES AVAILABLE ON REQUEST