1. 2201 Chateau Drive Apt E
Richmond,VA 23224
(804) 301-3943 cell
Dejones09@gmail.com
Candice L. Jones
Objective: To apply my talents and knowledge with a well-established company.
Education:
1. Currently Enrolled
Bryant & Stratton College
Bachelors of Business Administration
Anticipated graduation date June, 2015
I have recently received the Academic Excellence Award as well as being on the Dean’s
List at Bryant & Stratton College as well as receiving 2 Adult Learning Scholarships for
the fall 2012 and spring 2013 semesters. Received the GlobalOps Recognition Award for
excellent service with Argo Group.
2. Spring 2009-2012
University of Phoenix
Axia College (online)
Associates accounting (not completed)
Maintained a 3.7 GPA for the duration of my time at Axia College before transferring to
Bryant & Stratton College
Huguenot High School
Richmond, VA
Diploma
Who’s Who among American High School Students, President of FBLA, Treasurer of
Spanish Club, Secretary of Fashion Club, 3 years of marching band, as well as youth
counselor
Skills:
Advanced knowledge of Microsoft Word, Works, Excel, Archive, and Power Point.
Typing speed of 40 wpm with 10 key ability. 8+ years of insurance experience.
Lincensed Health Insurance Producer. License # 911412

2. Work Experience
8/2014 Argo Group
Administrative Assistant
Filter all incoming calls for policy holders. Assist with office duties (mail, booking
meetings). Assist with travel expenses as well as booking the travel and lodging for
executives in the company. Assisting is data entry with legal and underwriting
departments with various projects. Chair of Community Outreach Committee. Perform IT
functions such as granting badge access for employees in the US. Assist Agency
Accounting department with faxes for all insured policies in Arizona, Virginia, and
Colorado. Offer support services for entire staff such as, ordering supplies, submitting
invoices, and office maintenance. Offer support services to the claims department in
auditing daily expense and loss reports and well as scanning all Richmond law suit files.
03/01/2014 Aflac
Prospect for leads and sell supplemental health insurance to small businesses. With
current policy holders I would submit claims that were eligible for benefit payment.
Generate a referral system for constant market for Aflac. Submit claims to corporate
office in GA.
09/2012-6/2014 VCUHS
Patient Surgical Coordinator
Coordinate three doctor’s schedules with the Stony Point Surgical Center, VCUHS, and
Henrico Doctor’s Hospital. Verify insurances and authorize payments for the rendering
facilities. Oversaw four registrar staff as well as maintaining and coordinating front desk
registrars’ schedules (i.e.: vacation, training, etc.) Maintain all electronic medical records
for expedited access for the physicians. Submit insurance claims to respective companies
for payment. Took copays and received surgery down payments. I also conducted daily
copay/deposit reconciliations.
08/07-08/2012
VCU Health Systems
Richmond, VA
Program Support Assistant
Provide quality customer service to internal and external patients. Respond to telephone
inquiries from patients, managers, and general offices across the MCV offices. Complete
necessary research associated with inquiries received. Complete maintenance on accounts
requested by care coordinators via telephone and email. Analyze problems while
handling multiple tasks. I also work independently with minimal supervision. Flexible
working in a fast paced team oriented environment. Complete necessary research
associated with inquiries received. Complete maintenance on daily electronic data and
reports. Reconcile multiple reports associated with billing and collections for inpatient
admissions. I was appointed training specialist in my department to train all new

3. employees for the registration and insurance verification processes. Took copays and
received surgery down payments
7/09-12/2011
Volunteer Mentor
First Baptist Church
Provide mentorship to young women between the ages of 12-17. We discuss current
events and how it effects our live as women and as people. We offer support to each other
as sisters and not as superiors.
8/05-6/07
VCU Health Systems
Richmond, VA
Medical Records Clerk
(Pharmacy Runner) I was responsible for delivering all prescriptions to all patients inside
the hospital. Keeping records of all cash collections with prescription purchase. (Filing
Clerk) I was responsible for filing all medical records in appropriate charts for the
orthopedics clinic. (Administrative Assistant) I performed as a secretary to doctor in the
Heart Station in the hospital.
7/04-5/05
Food Lion
Richmond, VA
Sales Associate
Assist patrons with obtaining and purchasing items in the store. Assist manager in
training new employees.
4/03-8/03
Wendy’s Restaurant
Richmond,Va
Cashier
Take and prepare customer food orders, in person and drive-thru window. Cook and
handle food. Count money and operate cash register. Maintain a clean environment by
cleaning windows, bathrooms, and floors.