1. Lisa Somerville
6414 Costa Mesa Drive
Houston, Tx 77053
832-863-1220
Lssomerville@yahoo.com
OBJECTIVE
To obtain a challenging, highly motivated and demanding postion that will further
enhance my knowledge and management skills. Also, where I can add value to
the system and grow with the organization.
WORK EXPERIENCE
Loans & Distribution Coordinator
June 2006 - Present
The Allocation Company | Houston, Texas
Financial Services
Answering 401k participant phone calls
Preparing and processing paperwork for 401k loans
Preparing and processing distribution paperwork for 401k participants
Receiving and checking all daily mail and packages
Logging in all loan and distributions that have been processed
Customer Communications, Microsoft Excel, Windows
Assistant Manager
2. May 2012- July 2015
Oreilly's Auto Parts
Retail
Opening and closing of store
Daily cash handling and deposits
Scheadling
Customer Service and complaints
Ordering and receiving
Cashier/ Customer Service Manager
May 2010 - May 2013
Walmart | Houston, Texas
Retail
Ringing up of customers purchases
Answering phone and directing calls to correct department
Processing returns and exchanges
Handling customers questions and complaints on the front end
Doing daily audits of registers
Sending cashiiers to lunches and breaks
Closing of store registers and customer service at end of day
NCR registers, Cash Handling, Customer Relationship Management
3. Cashier/ Price Coordinator
March 2008 - November 2009
Target Corporation | Houston, Texas
Retail
Ringing up customers purchases for the day.
Processing returns and exchanges.
Preparing and setting up all new weekly adds.
Receptionist/ Mailroom Supervisor
February 2004 - May 2006
Myron Steves Inc. | Houston, Texas
Financial Services
Answering PBX system and directing calls to correct department.
Greeting Guest.
Receiving all daily packages and mail.
Opening and distributing all mail to correct departments.
Coordinating all off site documents in warehouse.
Putting postage on all out going mail
EDUCATION
High School: Cy-Fair High School
4. Art Institute of Houston: Bachelor's Degree, Culinary Arts,
SKILLS
10 k
PBX Networking
Microsoft Office
Excel
Microsoft Office
XP
Cash Handling
Customer Care
INTERESTS
Cooking , Sports , Cooking , Sports
REFERENCES
Darrel MeGee
Walmart
281-780-5296
Professional
Penni Cooper
Assistant Manager, Walmart
281-323-9957
Professional
