Administrative/AR specialist

1. Leslie Thomas
952-388-3189
Lesliethomas1960@yahoo.com
OBJECTIVE
I have spent nearly 30 years working at making a living, mostly in the accounts receivable arena. Now I
want to make a difference. I am looking for purpose not just a job. I have the desire, determination and
ability to learn and grow both personally and professionally.
Skill Highlights
 Microsoft Office proficiency
 Excel spreadsheets
 Accounts receivable professional
 Professional and mature
 Dedicated team player
 Strong interpersonal skills
 Customer service-oriented
Core Accomplishments
Reduced past due balances from over 120 days to 60 days in 90 days
Researched and resolved billing problems that had been previously missed.
Developed and implemented employee manual outlining job functions and procedures
PROFESSIONAL WORK EXPERIENCE
Bridgestone corp, Kelly Services November 2015 to June 2016
Dispute Coordinator
 Review emails (average 150 per day)
 Create disputes
 Add information to current disputes
 Email requested invoices
 Reverse and rebill invoices
 Close cases after billing resolution
Venture Solutions, Volt Workforce Solutions April 2015 to June 2015
Arden Hills, MN
Admin assistant
 Creating spreadsheets
 Preparing document samples for client
 Setting up courier pick-up
 Sorting print samples and filing
 Scanning and emailing documents
Family Innovations to January 2014 to January 2015
Front desk/Admin support
Maplewood, MN
 Managed the receptionist area, including greeting visitors and responding to telephone
and in-person requests for information.
 Made copies, sent faxes and handled all incoming and outgoing correspondence.
 Managed the day-to-day calendar for 7 Therapists
 Managed daily office operations and maintenance of equipment.

2. Starkey Hearing Technologies March 2007-Janurary 2013
Billing Coordinator (temp October 2006-March 2007)
Eden Prairie, MN
 Processed an average of 1200 invoices per month for a large-scale organization.
 Researched and resolved billing and invoice problems.
 Promptly responded to general inquiries from customers, staff, and clients via mail,
e-mail and fax.
 Processed merchandise returns.
Analytics Inc., December 2005-March 2006
Consultant/Claims Processor
Chanhassen,MN
 Process claims for settled class action lawsuits.
 Customer relations.
 Analyzed data.
Emerson Process Management April 2004-March 2005
Customer Financial Services
Eden Prairie, MN
 Cash applications
 Daily and monthly reconciliation
 Adjustments
 Process check requests
 Served on team learning new system (Oracle 11i) to train others in department
Aramark Refreshment Services March 2004-December 2004
Office Manager
Roseville, MN
 Managed cash room, accounts receivable and payables departments
 Responsible for inventory control
 Analyzed weekly sales reports
Sara Lee Coffee and Tea March 1999-May 2002
A/R Cash Applications Clerk
St. Louis Park, MN
 Data entry of cash receipts from local and national accounts.
 Deciphered customer issues to determine source of credit problems.
 Reviewed daily bank remittance reports from lockbox.
 Analyzed discrepancies between customer, bank and JD Edwards accounting system.
Berry Coffee Company
Accounts Receivable February 1994-March 1999
Eden Prairie, MN
 Daily entry of all route sales and weekly inventory
 Oversaw collection of past due accounts
 Assisted in order taking and customer service
 Created original spread sheets for inventory control
 Created original forms to be used in collections.
EDUCATION

3. Richfield High School Diploma - Richfield, MN
Bravura Training
Excel, Access, Power point, and outlook
Richfield High School Diploma
Richfield, MN
HOBBIES/INTRESTS
Reading, writing, listening to music, hanging with youth group, walking/working out (lost 60 lbs in the
last year!)
As I have been getting in much better shape I have started thinking about a bucket list. I would love to try
Surfing, White water rafting and maybe even rock climbing if I can get over my fear of falling to my
death.