1. • Personal Details
Mrs. Lisa Hartland
Address: 20 Campbell Street,
Eaglehawk VIC 3556
Mobile: 0400 133 089
• Mission Statement
I am seeking an opportunity in the reception/office administration area. I am eager to experience
working as a virtual receptionist, and to experience new challenges.
• Personal Attributes
 Reliability
 Punctual
 Approachable
 Friendly
 Outgoing
 Open minded
 Bubbly personality
 Professional
 Outstanding presentation
• Employment History
March 2015 – July 2015 (Temporary/Full Time)
SASI Marketing and Advertising, Bendigo
Position: Receptionist/Administration
April 2014 – March 2015 (Temporary/Part Time)
Select Property Group, Eaglehawk
Position: Receptionist/Administration
March 2013 – July 2013
Sureway Employment and Training
Position: Receptionist/Employment Advisor
March 2010 – March 2013
The Edge Equine, Bendigo
Position: Reception/Administration Assistant
March 2009 – March 2010
Australian Homecare Services
Position: Care Program Coordinator
January 2008 – March 2009
Jenny Craig Weight Loss Centre, Bendigo
Position: Weight Loss Consultant
March 2006 – January 2008
Maets Job Futures, Castlemaine/Bendigo
Position: Receptionist/Administration Assistant
Resume of Lisa Hartland Page 1

2. • Skills and Abilities
 Computer literacy – Microsoft applications; Word, Power Point, Outlook. Databases; Carelink
Plus, Employment Services System (ESS), EA3000, ICAN
 Office administration/office support
 Customer service
 Operation of a switchboard
 Professional communication skills
 Money handling, Eftpos/credit card payments
 Invoicing/receipting
 Data entry
 File management (hard and electronic filing systems)
 Basic use of Quickbooks
• Qualifications and Further Training
Current (part time, online)
Diploma of Business (Management)
Careers Australia
May 2008 – March 2009
Certificate III in Retail Operations
Jenny Craig Weight Loss Centre
July 2006 – November 2007
Certificate III in Employment Services
Maets Job Futures
July 2000 – September 2000
Certificate II in Business (Office Administration)
Bendigo Regional Institute of TAFE
• Education
1998 – 1999
Year 11 – Year 12
Bendigo Senior Secondary College
1994 – 1997
Year 7 – Year 10
Eaglehawk Secondary College
• Hobbies
 Spending time with family and friends
 Cooking
 Going walking for fitness
 Shopping
Resume of Lisa Hartland Page 2

3. • Professional References:
Resume of Lisa Hartland Page 3